# My Bord Gáis Energy > Mobile energy account management for viewing bills, making payments, and submitting meter readings. (iPhone/iPad app by Bord Gais Energy.) - Source: https://appshunter.io/ios/app/my-bord-gais-energy/id386291925 (this page in markdown: same URL + `.md`) - Developer: [Bord Gais Energy](https://appshunter.io/developer/386291928) - Category: Utilities, Lifestyle - Price: Free - Rating: 1.00/5 from 1 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 38 MB - Languages: English - Released: 2010-08-16 - Data updated: 2026-08-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-bord-gais-energy/id386291925/reviews.md ## What is My Bord Gáis Energy? Tap into the My Bord Gáis Energy app and discover a new world of brilliant possibilities… It’s quick and easy to view your bills, make payments and submit meter readings– anytime, anywhere. With this app you can: • Sign in or register for an online account • View and pay your energy bill • View your account balance, payment history and next bill date • Submit your gas and electricity meter readings • Set up/edit Direct Debit details • Manage your profile (contact information, marketing preferences and passwords) HAVING PROBLEMS? If you’re having issues using the app, contact us at https://www.bordgaisenergy.ie/company/have-a-question. Please include: - a brief description of the problem - what device and operating system you’re using - the email address you use to sign in The My Bord Gáis Energy app will work on Apple devices running iOS 11 or higher *Please note that the app is not currently available to business customers or Pay As You Go customers. ## Key features - View and pay energy bills - Submit meter readings - Manage account balance and payment history - Set up/edit Direct Debit - Manage profile and contact information - Register for an online account ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/my-bord-gais-energy/id386291925/reviews.md ### 2/5 — Limited *2024-12-03, version 2.6.4* The app is pretty limited- no way of seeing usage or similar. Better off just logging into the webpage. ### 1/5 — Inop *2023-03-28, version 2.3.6* iOS 16.3.1 BG app will not even open Used to work fine now (as of a couple months ago) I cant get it to open. Close/open, reboot ipad/iphone…nothing helps ### 1/5 — Poor user experience *2021-03-10, version 1.7.3* Slow and buggy app. If you click around to much it crashes. No support for dark mode & cannot see what your writing if your using dark mode on your phone. ### 2/5 — Unusable on phone or laptop *2021-02-16, version 1.7.3* Used to work pretty well although lists my billing amounts as way more than they actually are. Also shows details of bills before I was owner of the house. I came here looking for an update because I’m trying to pay a bill, but when I type in the amount I can’t see it because presumably the text is white on a white background? Even when I do put an amount in it won’t go to the next screen. Not helpful. I tried on laptop and it won’t let me log in. Tedious and frustrating. ### 1/5 — Stopped working months ago *2020-12-11, version 1.7.3* Initially this was a good App but for the last 6-8 months it wont let anyone sign in to their account and a error comes up. They really should fix it or delete the App ### 2/5 — Worked but has started crashing *2014-11-10, version 1.2* Was a good app but it has started crashing when I try to access my accounts ### 1/5 — Horrible *2011-04-24, version 1.0* Hated it ## Frequently asked questions about My Bord Gáis Energy ### What can I do with My Bord Gáis Energy? With My Bord Gáis Energy, you can view and pay your energy bills, submit gas and electricity meter readings, check your account balance and payment history, and manage your Direct Debit details and profile information. ### Is My Bord Gáis Energy free to use? Yes, My Bord Gáis Energy is free to download and use. There are no in-app purchases or advertisements within the application. ### What devices is My Bord Gáis Energy compatible with? My Bord Gáis Energy is available for Apple devices running iOS 11 or higher, including iPhones, iPads, and iPods. ### How often is My Bord Gáis Energy updated? The app was last updated on January 7, 2026, with version 2.13.2. While specific update frequency isn't detailed, this indicates ongoing maintenance and feature additions. ### Can business customers use My Bord Gáis Energy? No, the app is not currently available for business customers. It is designed for residential customers only. ### What is the user rating for My Bord Gáis Energy? The app has a rating of 1.0 stars from 1 rating. This suggests a very limited user feedback base currently. ### How do I get help if I have problems with My Bord Gáis Energy? If you encounter issues, you can contact Bord Gáis Energy support via their website at https://www.bordgaisenergy.ie/company/have-a-question. Please provide a description of the problem, your device and OS, and your sign-in email. ### Does My Bord Gáis Energy support Pay As You Go customers? No, the app is not currently available for Pay As You Go customers. It is intended for standard residential energy accounts. ## Version history (last 5 releases) ### 2.16.2 — 2026-07-31 Performance improvements, bugfix. ### 2.16.0 — 2026-06-02 Improve security. ### 2.15.0 — 2026-05-27 UI improvements, bugfixes. ### 2.14.0 — 2026-04-14 Updated Profile settings. ### 2.13.2 — 2026-01-07 Minor bug fix resolves an issue with scheduled card payments. 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Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*