# My Bright Day — user reviews > 172 indexed App Store user reviews of My Bright Day by Bright Horizons CC LLC, rated 3.20/5 from 180 ratings. - Source: https://appshunter.io/ios/app/my-bright-day/id1025221590/reviews - App overview in markdown: https://appshunter.io/ios/app/my-bright-day/id1025221590.md - Rating breakdown: 5★ 81 · 4★ 8 · 3★ 14 · 2★ 22 · 1★ 55 ## What do users think of My Bright Day? Overall sentiment: negative **Pros** - 🚀 Smoother navigation - 🚀 Improved login experience - 👍 Great app - 👍 Nice user experience - 👍 Helpful and informative - 👍 User friendly navigation - 👍 Compact and improved look **Cons** - 🐛 Constantly broken functionality - 🐛 Glitchy and unstable - 🐛 Unreliable and inconsistent - 🐛 Constantly logging out - 🐛 Unable to login or stay logged in - 🐛 Slow performance and loading issues - 🐛 Missing features compared to other apps - 🐛 Inability to communicate with teachers **Commonly reported bugs** - Unable to save photographs - Inability to download daily reports - Delayed or missing notifications - Frequent login issues and forced re-authentication - Inconsistent app behavior and data loss **Most requested features** - Ability to message teachers - Improved photo viewing and sharing - Faster and more reliable updates - Ability to access past reports and information - Better integration with other devices and services ## Newest reviews (18 of 172) ### 2/5 — Photo Permissions overreach *2026-08-03* The latest version now prompts for Full Access to your photo library in order to save photos from the app. I tried enabling Limited access via the app settings and it still blocks the save/share functions with the same Full access permissions popup. “Add Photos Only” was and should be sufficient; Limited is as much as any app should require. Getting photos is the one of top reasons to use this app, so this is a significant issue. ### 4/5 — Needs work *2026-06-10, version 11.486.0* App has glitches it won’t let me save my videos or pictures ### 3/5 — Video downloads no longer work *2026-06-05, version 11.486.0* For a few weeks the ability to download videos has been missing. If you click on the download icon it grays out momentarily but nothing happens. Downloading still images still works. ### 2/5 — Really buggy *2026-05-18* Pictures not loading, messages not updating to “read” after reading, reminders will cause the remaining tabs to blink/be difficult to select and ALSO do not update as “read” after reading. Logging out, re-downloading, and logging back in doesn’t solve any of these issues. While I rather the teachers spend most of their time with the kids than having to take a bunch of pictures the whole day, I would still like to at least see the few that DO get uploaded. Otherwise it’s a waste of time for everyone; don’t even offer that feature if it doesn’t work properly. It DOES update check-in/check-out times and so far I haven’t had issues with it logging me out automatically. ### 2/5 — Constantly broken *2026-02-09* It is remarkable how often this apps core functionality breaks. For example, now it appears to be impossible to save photographs. You click download and nothing happens. You click the new share button and the first photo shows that you can save to your photos. It doesn’t work but at least the option is there. For subsequent photos the save photo option when using the share button isn’t even an option. This has been broken since the new version but at this point I need to take screenshots of my photographs in the app since the core functionality is completely broken. Perhaps this team needs to have some better test cases before the roll updates. ### 3/5 — Failed feature *2025-12-12, version 11.416.2* The ability to send/download daily reports has become impossible in the last month despite multiple updates. ### 1/5 — Not updating *2025-12-03, version 11.414.0* I keep getting notifications on my Home Screen but when I click them there is no new info on the app. It is like there is a delay with updates because at the end of the day I will see pictures and other updates. Refreshing or closing and reopening does not help. ### 1/5 — Keeps signing me out *2025-11-14, version 11.414.0* Literally every time I open the app it forces me to log in again. Do you have any idea how frustrating that is? Especially when just trying to check in my kid on the way to work. Also, how regarded is it that it forces you to input a +1 when entering the phone number??? Is this app being programmed by interns using AI to code?? ### 1/5 — Always logs me out *2025-11-13, version 11.412.0* The app was working fine for me and was then updated and now I am constantly logged out and the app forces me to log back in. It’s super annoying and their support told me to instead use Face ID so I don’t have to log in as much. That’s not a fix. Push another update to fix what was messed up. ### 1/5 — Unstable, won’t stay signed in *2025-11-10, version 11.412.0* Unable or stay signed in after update. ### 3/5 — Issue with App Update on Iphone *2025-11-05, version 11.412.0* With the app update -2 weeks ago. I’m constantly being auto signed out of the app on my iphone. My husband does not have the issue on his android. Each time I open the app, I’m signed out. Please fix ### 3/5 — Unable to download daily report *2025-10-28* The function to download daily report has been down for a week. The virtual icon is there but it doesnt enable anything.. I havent been able to download my kid’s daily report since last week and thought the update would fix it but it didnt.. Please release a new update that fixes this issue. It doesnt matter if it’s today’s report or previous day/week’s report.. No report has been able to be downloaded.. ### 1/5 — Update broke app *2025-10-16, version 11.378.12* The app was not perfectly smooth before the update but now it won’t even let me login ### 1/5 — Please Hire Real Developers *2025-10-15, version 11.378.12* The app has been broken for months now. I have to login every time I open the app now and I no longer receive notifications from my child's teacher. How has this not been reverted yet? ### 1/5 — Terrible authentication *2025-09-29, version 11.378.9* Requires re-authentication constantly. Update ruined this experience. ### 3/5 — No longer pushes notifications to phone *2025-09-29* App was working well until about a month ago, when I noticed I was no longer getting notifications for anything on the app (sleep, feeding, messages from teachers, etc.). I’ve had some of the same glitches others have noted: constantly asked to log back in, no ability to message teachers, failures when uploading drop off info. Honestly, I can live with those glitches — but no notifications (especially for messages from teachers) is driving me crazy. Please fix this! ### 1/5 — Forced update ruined app *2025-09-22, version 11.378.5* Was forced to update and now I can’t log in with my (correct) email or phone number. Maybe do some testing before foisting a glitchfest on your users ### 1/5 — Awful authentication *2025-09-17, version 11.372.1* Requires re authentication multiple times a day. Awful. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why can’t I save photos of my own child? *2026-08-11* The new photo restrictions are incredibly frustrating. Bright Horizons describes this app as a way for parents to “save special moments and memories,” yet the app now blocks screenshots and screen recordings while some photos have no download option at all. I understand wanting to protect children’s privacy, but these photos are already being shared within a restricted app with authenticated Bright Horizons families, not posted publicly. At an absolute minimum, when a photo contains only my own child, I should be able to save it. Parents should not have to contact teachers every time we want a copy of a photo the center has already chosen to share with us. Please restore downloading for solo photos or allow screenshots again. The current implementation is unnecessarily restrictive and makes one of the app’s most valuable features significantly worse. ### 1/5 — Infuriating changes *2026-08-05* This app has always been buggy and unreliable but recent changes have made it even worse. Previously you could download pictures of your child (only if they were in a solo picture) if you had “add photos only” permissions for the app. Recently they changed so that you have to grant full access to download photos. Why does bright horizons need full access to my photo library? I can’t think of a single reason this app needs that access. Also since more people are becoming more data security focused this seems like a terrible idea in light of the aforementioned bugginess and unreliability, it’s like it’s begging for a data breach to happen. Good job! Y’all have made this app worse and made more people dissatisfied like that was the goal. ### 1/5 — Needs access to my photos? *2026-08-05* Why did the settings change here? Previously it only needed access to “add photos” to my library. Why does it now need access to my actual photos in order for me to save a photo down? I even tried doing “limited access” and just not selecting anything and it still won’t work. In today’s day and age of privacy there is no chance I’m giving you full access to my photo library. You only need “add photo” access. I’d just take screenshots but you disabled that so I cannot take screenshots anymore. Fix it back to at least just “add photo” access please. ### 1/5 — Photo Permission Overkill *2026-08-05* Latest update requires full access just to save photos and you can no longer take a screenshot of your child with the description of what they are doing in the photo. While I understand and support restricting the ability to save photos if they contain others, we should be able to save those of our own children. I should also not have to give full access to all my personal photos just to save photos of my child. There must be a way to be less intrusive and restrictive while still protecting the privacy of others. ### 1/5 — WARNING: Invasive Privacy Requirements *2026-08-05* This app has become incredibly invasive. There is absolutely no reason a daycare app should require full access to my entire photo library just to let me save photos of my child. Apple provides Limited Access and Add Only permissions specifically so apps can do their job without exposing a user’s entire photo and video library. Instead of respecting those privacy protections, this app insists on unrestricted access. Parents trust this app with information about their children. It should be leading on privacy, not demanding unnecessary access to personal data. Until the app supports Apple’s privacy-friendly permissions, I can’t recommend it. ### 1/5 — Buggy *2026-07-10* It is the buggiest app I have ever used. It frequently crashes while browsing or downloading videos and photos. In addition, some photos and videos fail to be downloaded even though they have a download button (not due to the privacy restriction). You can contact IT support, and they will acknowledge these bugs. However, they never seem able to fix them, even after months and years. Their Bright Day website suffers from similar issues as well. Overall: excellent teachers, terrible apps, and frustrating IT support. ### 1/5 — Disappointing app *2026-05-29, version 11.486.0* Our center recently was acquired by Bright Horizons and the app is such a downgrade from what we are used to previously. It’s glitchy and not intuitive. That it only provides one way messaging is hugely problematic ### 1/5 — Doesn’t Work *2026-05-26, version 11.486.0* Nothing is uploading correctly. No pictures or day to day activities. ### 1/5 — Cannot log in *2026-05-19, version 11.486.0* Shows an error when trying to log in using multiple methods ### 1/5 — Horrible app! *2026-02-20, version 11.429.7* Always logs you out and gives you log in issues! ## Most praised reviews (10 highest-rated) ### 5/5 — App works great! *2026-07-16, version 12.12.1* I have been using the app for the past two plus weeks for Bright Horizons back up care at a Bright Horizons facility. The app works great, and it’s great to get the updates and pictures. Very convenient! ### 5/5 — Great App! *2026-01-02, version 11.416.2* I’ve been using this app for a few months now and I think it’s great. Easy to use, great features. Love the updates and push notifications. ### 5/5 — Smoother Navigation *2025-08-30, version 11.372.1* This app has been very helpful and informative for little kids with user friendly navigation. ### 5/5 — Amazing *2025-08-30, version 11.372.1* Best app. Highly recommended. ### 5/5 — Great app! *2025-08-30, version 11.372.1* Great for my 3 year old ### 5/5 — Very nice *2025-08-30, version 11.372.1* Best platform till date. ### 5/5 — Smoother *2025-08-30, version 11.372.1* Interface is smoother and overall performance seems to be faster. Love it ### 5/5 — Great and improved log in expereince *2025-08-30, version 11.372.1* This version of the app is a significant improvement. The enhancements are clearly noticeable and contribute greatly to the overall experience. ### 5/5 — Great app *2025-08-30, version 11.372.1* Nice user experience ### 5/5 — great *2025-04-25* i love this app. my baby is only 5 months, so being able to see all he is doing and just having the peace of mind that he is being cared for so well is almost invaluable. I love this app. The only request would be to be able to respond to the teachers when they leave a note or let them be able to react or respond when we leave a note just to know they got it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*