# My Bupa Latin America — user reviews > 28 indexed App Store user reviews of My Bupa Latin America by Bupa Worldwide Corporation, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/my-bupa-latin-america/id593966906/reviews - App overview in markdown: https://appshunter.io/ios/app/my-bupa-latin-america/id593966906.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (14 of 28) ### 1/5 — Don’t bother *2018-02-12, version 5.1* Policy number box is too short ### 1/5 — Broken *2018-02-09, version 5.1* Doesn’t work, can’t log in as policy number field is too short ### 1/5 — Policy number *2018-01-25, version 5.1* This needs to be fixed. What good is the service if we can’t log in to view it on mobile? ### 1/5 — Doesn’t function *2018-01-03, version 5.1* Same prob as others here. Policy number too long for field. If you register, that field will take the policy number but you’re just met with a message saying your policy isn’t currently valid (even if it is). Shame this doesn’t work. ### 1/5 — Rubbish *2017-08-23, version 5.1* Won't even get past registration as my policy no is too long for the field!! ### 1/5 — Doesn't make much sense *2017-02-12* Through my membership with Bupa I have a membership number and a login ID to their online service. The app saks for a "membership ID", and I've tried numerous times with my two logins, and it's neither of those. First of all, I don't understand why I would need a third ID, and second of all, and probably the more annoying part of this, is that the app has no "help" solution, and if I look it up online, I'm send to the "register to MyBupa" page, which says I'm already registrered with my Login ID - which doesn't work with app. So confusing and so frustrating, it has now taken me days to claim, and I still haven't been able to claim anything, since the website doesn't have an obvious claim page either, and it tales longer to process, compared to how I've heard you just have to upload a picture of the bill you wish to claim through the app. And there is absolutely no help to find on neither the app or the website, except if you Call them, but I unfortunately do not have the time to call them with something as basic and supposedly logical as logging in to the app. ### 1/5 — App doesn't work *2016-01-11, version 2.1* Do some more testing guys, your app doesn't start ### 1/5 — App crashes or show black screen *2015-12-14* App crashes or show black screen. I tried to reinstall it with no luck! ### 1/5 — Crashing all the time. *2015-12-08, version 2.1* I downloaded the app to set up my account and manage my claims but the app does not even start. Black or white screen are the only thing I can see... ### 1/5 — Corrupted app *2015-11-16* Likewise my friends. When I opened the app, it gave only froze on black screen for about 3 minutes and my Iphone 6 even couldn't power off. ### 1/5 — Crashes *2015-11-01* Crashes on startup on 9.0 ### 1/5 — Crash at startup *2015-10-12, version 2.1* When I open the app I see a black screen and it crush immediately ### 1/5 — Does not work on iphone 6 latest ios as of sept 2015 *2015-09-28, version 2.1* Does not work on iphone 6 latest ios as of sept 2015 ### 1/5 — Pointless *2014-09-23, version 1.2* Can't add my policy number as it will not fit in the field. ## Most critical reviews (10 lowest-rated) ### 1/5 — No sirve *2021-08-04, version 6.0.1* No tengo acceso a la información de póliza por ser BUPA Mexico, no me dan Credenciales físicas ni digitales, solo me da la opción de imprimirlas en pdf. Deberían dar acceso a los miembros de BUPa Mexico. ### 1/5 — Sin opción para Bupa Mexico *2021-08-03, version 6.0.1* La aplicación dejó de funcionar para las cuentas Bupa Mexico, sin tener ninguna alternativa de momento. ### 1/5 — useless doesn’t work *2019-08-07, version 5.1* not letting to login, the policy number is too long. Don’t waste your time. ### 1/5 — Badly named *2019-07-03* Do not get confused between myBupa and MyBupa. They are different apps. Only one works in Australia and presumably only one works outside Australia. ### 1/5 — Same issue - a year later *2019-06-18, version 5.1* On the MyBupa app- can’t add the policy number to log in. Seems as if there should be w consistency here that isn’t present. ### 1/5 — This is not an official BUPA app *2019-03-11, version 5.1* The reason why you can’t fit your membership number into the policy # field is that this is not an official BUPA app. Quite disappointingly in this day and age BUPA does not have an app. ### 1/5 — Membership number longer than 6 digits *2018-10-18, version 5.1* Then don’t use this app. It’s limited to 6 digits! Oct 2018 ### 1/5 — Useless! *2018-10-06, version 5.1* App won’t allow me to log in. Space for policy number too short. ### 1/5 — Useless *2018-07-22, version 5.1* Cannot enter policy number. So app is quite literally USELESS ### 1/5 — Non functioning app for over 3 years *2018-03-07, version 5.1* This app doesn’t allow me to log in as my policy number is too long to enter into the field so I am unable to actually use the app. This is unacceptable and needs to be fixed quickly but judging from the reviews that this was a problem from over 3 years ago it seems very unlikely that they will fix this problem in any reasonable time frame. ## Most praised reviews (4 highest-rated) ### 5/5 — Excelente Aplicacion *2021-02-18* Excelente aplicación, muy amigable y fácil de usar! Un gran beneficio para nuestros clientes!!!👍🏻👍🏻💪🏻💪🏻 ### 5/5 — Nuevo Update ! *2021-02-18* Wow! Super conveniente la aplicación, excelente para utilizar la Telemedicina ! Recomendada! ### 5/5 — Brilliant! *2018-02-28, version 5.1* A great app all round! ### 2/5 — New user *2019-03-12, version 5.1* Terrible app, doesn’t work properly It’s way behind other similar apps like MetLife and Allianz --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*