# My Bus Helper: MTD — user reviews > 23 indexed App Store user reviews of My Bus Helper by James Wegner, rated 4.60/5 from 1,104 ratings. - Source: https://appshunter.io/ios/app/my-bus-helper-mtd/id886089578/reviews - App overview in markdown: https://appshunter.io/ios/app/my-bus-helper-mtd/id886089578.md - Rating breakdown: 5★ 883 · 4★ 103 · 3★ 51 · 2★ 17 · 1★ 50 ## What do users think of My Bus Helper? Overall sentiment: neutral **Pros** - 🚀 Accurate bus schedules - 👍 Reliable service - 💡 Helpful navigation features **Cons** - 🐛 Unreliable real-time bus tracking - 🔧 Navigation feature issues - ⏱️ Needs screen refresh option **Commonly reported bugs** - Navigation tab not working - Bus route information missing **Most requested features** - Route planning to specific locations - Improved cardinal direction guidance - Automatic refresh of nearest stops ## Newest reviews (3 of 23) ### 2/5 — Navigating *2025-04-01* The navigation feature worked well on iPhone before January 2025 but not after. Now you have to use the clunky website. Really inconvenient and frustrating now. ### 3/5 — Superseded *2024-08-23* Tldr Google/Apple maps have better transit navigation now which makes this app obselete ### 3/5 — Where’s 9A? *2019-12-12* Every morning I look on the app for 9A Brown it comes around 7:25 but it’s not on there. Though the bus is coming. It always comes but the app won’t show it **Developer response:** Hi Robindosentwantpizzafodinner! Sorry you were experiencing this issue. All of our data is provided directly by MTD. I would suggest reinstalling the app and reaching out to them at mtd.org/inside/contact/ if you continue to see this issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy *2026-06-08* It has recently been very buggy - the map and lists keep shrinking to the top of the screen ### 1/5 — Glitches Regularly *2026-06-01* The app is pretty much unusable. It glitches and keeps raising the bottom control bar up until it covers everything and you have to close the app. ### 1/5 — The app is glitching wildly and is unusable *2026-05-26* Pretty much the title: in the past few weeks, the app allows the ads to take over the entire screen, and there is no way to correct it. Just downloaded the app for the 4th time with the same results. No reply from support, and the App Support link on the App Store listing is broken. ### 1/5 — Ad is bugging *2026-05-22* When I open the app, there’s a small black bar that keeps going up from the bottom of the screen and covering everything up making me unable to click any of the bus stops. Once it eventually covers the whole screen up, it turns into an ad. What the heck. ### 1/5 — UNRELIABLE *2025-04-05* These bus times are almost never accurate. I am standing in the pouring rain because the app said the bus was coming in 8 minutes. i get to the bus stop and the time has changed to 20 minutes. how is that accurate or fair ### 1/5 — im tweaking *2025-03-12, version 2.64* unghhhhhhhh ### 1/5 — Fix navigation tab *2025-01-29* I have gotten lost twice because the navigation tab is broken. That was the most useful part of the app that really separated it from other apps. Please fix it for the people who don’t have their bus routes memorized (aka me) and also it’s cold and I don’t want to get stranded ### 1/5 — No refresh *2023-04-11* Nearest stopsdont refresh ### 1/5 — The app is not working anymore *2019-12-11* The app is not working, please fix it! **Developer response:** Hi LFBobi! MTD was experiencing a data outage that lasted several days during this time. Everything is working again now. ### 1/5 — Nope *2018-08-29* Is this a joke? Cuz this is a terrible app. It does not work well with me. I give it 0 stars. **Developer response:** Hi natelg! Sorry you were having problems. Due to the influx of new students in August there was a brief service outage that you may have encountered. Everything should be working smoothly again. ## Most praised reviews (10 highest-rated) ### 5/5 — Refresh *2025-07-28* It would be even better if you didn’t have to refresh the screen. ### 5/5 — Best helper *2024-06-04* Works really great to keep me on time thank you. How do you submit ### 5/5 — Excellent service for a great community *2021-07-13* Always appreciate the reliability ### 5/5 — Amazing App *2020-03-09* It’s awesome and always updating live! I love this app ### 5/5 — Works great and doesn’t eat my battery *2019-10-28* Another popular app tends to use a lot of battery power when tracking buses. This app does not. It is useful for also seeing where the buses are on their routes. ### 5/5 — Its the best app ever *2015-11-06, version 1.5* Its the best bus app in history. That to DAJFycare and bus app we are safe ### 5/5 — WAY better than IlliniBus app *2015-05-24, version 1.5* The app that you probably use for the UIUC bus schedule is worse than this. This is much faster, easier to navigate, and doesn't use location services while out of the app (which saves on a lot of data) ### 4/5 — Helpful App *2022-10-31* After playing with the app for a while, I was able to figure out how to use it. Once I figured out how to use it, I see that this an app worth having. The bus time schedules provided on the app are spot on. The locations of where to catch the bus are spot on. Me personally I don’t have any gripes about the app. Only improvements I can see is maybe including routes to specific locations. Like if I’m looking to get to the Post Office in Champaign, I could input my ‘to’ location to the “Post Office” and app could provide routes to get to Post Office from where I am. I also had problems with my cardinal directions (North, East, West, South, NE, etc.). I missed the bus by being at the wrong stop. I was supposed to be the bus stop going NW per the app, but I was at the stop going the opposite direction and I just had to watch the bus drive by lol. So it’s anyway improve the app to better serve those who have troubles with their cardinal directions, they would be helpful. Thanks for the app. ### 4/5 — GPS question *2020-08-14* Says no bus for 60 min and a bus setting in front of my house night now **Developer response:** Hi lukcon! Sorry you were experiencing this issue. All of our data is provided directly by MTD. I would suggest reinstalling the app and reaching out to them at mtd.org/inside/contact/ if you continue to see this issue. ### 3/5 — Bus app *2026-05-19* A lot of times it says no buses coming in the next 60 mins --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*