# My Business Hub (MyTakeaway) — user reviews > 87 indexed App Store user reviews of My Business Hub (MyTakeaway) by FOOD HUB LIMITED, rated 3.40/5 from 7 ratings. - Source: https://appshunter.io/ios/app/my-business-hub-mytakeaway/id1125440336/reviews - App overview in markdown: https://appshunter.io/ios/app/my-business-hub-mytakeaway/id1125440336.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 2 ## What do users think of My Business Hub (MyTakeaway)? Overall sentiment: negative **Pros** - 👍 Good service (Captainskitchen) - 👍 Great (alvaston) - 👍 Best one ever (muzy27) - 👍 Best app (Rabaddi) - 👍 Good Service (B.LENO1) - 👍 Good (Tyrone Perry) - 👍 Good (cfhjmgyhmddsttuth) - 👍 Excellent (Khan Toor) - 👍 Bad (bad bilo) - 👍 Total satisfaction (K W Ho) - 👍 Very good easy to use App (Estern Promise) - 👍 Great (Waseem Ikram) - 👍 Great app EASY to use (M.sobell.M87) - 👍 Good (Atarid) - 👍 Good good (aram faraj) - 👍 Excellent (khawaja spice) - 👍 Great takeaway (Maili MA) - 👍 Great app (haresfac) - 👍 Best (beratemin02) - 👍 Best pizzas in the world (hasan b hasan) - 👍 Best (haiusan) - 👍 Great (AKalamJ) - 👍 Good app (Irfan mehmood) - 👍 Gh (gshdibd) - 👍 Good (cabbaerrr) - 👍 Good (seth asif) - 👍 ***** (shabnam abbasi) - 👍 Thank you (jjhggfvbjutewscvhyy) - 👍 Delicious food (Ehsan sky) - 👍 It’s good website and pos system (HARRYVIRK) - 👍 Professional Approach (Foreshore Indian Restaurants) - 👍 Good service (shak 79) - 👍 Always got (antonoys) - 👍 Very good (57Mudabbir) - 👍 Very easy to use the system and save money and time (Mahabur2003) - 👍 Easy to use (Yasmin_K89) - 👍 The best system for online ordering by faaaarrrrr (M J Meah) - 👍 Brilliant app (AhmedHalbous) - 👍 Good service And easy app to use (barbor1) - 👍 Best service (erkan bozk) - 👍 Fast and easy to use (ilovefood007) - 👍 Most Helpful App (Hafeezur Rahman) **Cons** - 🐛 Ridiculous form (So-Far-So-Good) - 🐛 App is buggy (keivett) - 🐛 Joke (Jonnyboy29!!!) - 🐛 App is very slow (N dhir) - 🐛 App is not working properly (sahi786001) - 🐛 Rubbish jammed every second (Berwarr) - 🐛 Very restrictive app (F atghsskfssg) - 🐛 Caution before partnering (Ravikothiya) - 🐛 Bad service in the world (dhanshyam tak) - 🐛 Rubbish! (xxsweetcookiezxx) - 🐛 Delivery service is very bad (kai:-)) - 🐛 App keep closing (harry1999890001) - 🐛 No good now (Vw mk6) - 🐛 Update is no good (Afftab) - 🐛 Apps not working (milonswinton) - 🐛 Awful app (1223gxx) - 🐛 Waste of time (Motorbikeimports) - 🐛 Not happy (suhashelli) - 🐛 Can’t topup needs improvements (nightporter19 - 🐛 Totally rubbish (yunesi) - 🐛 Rubbish (Fernandoleeds) - 🐛 Absolutely rubbish (Usedcarsdotcomltd) **Commonly reported bugs** - Won't launch chat - Can't edit POS settings - Store status controlled by app - Orders from 'today' mixed with other days - Customers waiting for refunds for over two months - Bounced between Food Hub and Detman - App keeps closing - New software update caused issues - Orders from a week ago still on screen - Unable to make changes to opening times, delivery wait times, or delivery locations - Cannot connect to printer - Datman logs out user - Font on order slips difficult to read - Font cannot be changed - App not working properly - Jammed every second - Orders not showing correctly - Can't see invoice - Cannot take item off menu - POS system lacks option to remove items - Password reset required after updates - Errors when trying to top up account - Settings don't change and show errors - VPOS system missing half the orders **Most requested features** - Ability to remove fake reviews - Improvement in features, email promotions - Printing option for any printer - Order editing functionality - More work needed on the system - More features needed ## Newest reviews (10 of 87) ### 3/5 — App s very slow *2025-04-21* App s very slow ### 1/5 — Issa *2023-04-27, version 11.3* App keep closing every time i click on it Even food hub can not fix this. Poor service ### 4/5 — No good now *2023-02-04* It’s use to work perfect . Since new software update as well as epos system it’s gone downhill . Thinking to get rid of it now . **Developer response:** Hey Foodie, we're sorry to hear you feel this way. Please can you DM us on our social media channels or call us on 01782444282 and speak with one of our customer service agents regarding the issues you've faced so we can look to get this resolved for you 🥰 ### 1/5 — Myself *2022-07-13, version 10.19* Ok ### 4/5 — Alvaston *2022-07-10, version 10.15* Great ### 1/5 — Update is no good *2022-07-06* Iv been using touch 2 success epos and app for the past 5 years its been great but recently with the new epos update is actually downgraded its rubbish updated to the new ios software and datman logs me out to say user does not exist the font on the order slips is now difficult to read and the person on the phone said the font can not be changed rather than upgrading there destroying the software completely it was easy to use now its absolute rubbish im really not happy with this **Developer response:** Thank you for letting us know about your experience. The best team to raise this with would be our Customer Service Team, who will be happy to discuss this further with you. Please give them a call on 01782 444282. ### 5/5 — Good *2022-05-26, version 10.15* 😍 ### 5/5 — Good *2022-04-20, version 10.14* Good ### 1/5 — The app on my mobile *2022-03-20* Apps not working orders from a week ago have still not moved of the screen I am unable to do anything I have tried to contact yourselves however no one seems to be able to help or resolve my issues This is very worrying Please help **Developer response:** Hi, we sincerely apologise for the inconvenience this has caused you. Please send us a screenshot of this to updates@foodhub.com and we will have a look into this further for you. ### 1/5 — Awful app if I could give it 0 stars I would! *2021-09-25* I only started using the app recently and I’ve had problems with it ever since! Won’t let me make changes to my own buisness opening times, Delivery wait times or to the locations I deliver too or it won’t even allow me to connect to my printer, can’t see me sticking round after my 4 week trial is up. **Developer response:** Hello, We are so sorry to hear that you are facing issues with your My Takeaway App, and hope you accept our apologies. Your review is very concerning to us and we understand your disappointment. Please do send us an email at updates@foodhub.com and we will have this looked into with priority. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worse than before *2026-02-18* The form they put on this app before you can start using it is ridiculous, forcing you to fill in the wrong answer since there isn't enough options to select. ### 1/5 — App is buggy *2025-11-26, version 16.5* Wont launch chat, cant edit pos settings, seems pretty redundant ### 1/5 — Joke *2025-10-06* Turn my store off as and when they want! You having control is pointless, because if you open your store early it won’t show in the app unless it’s the times they have put into the system ### 1/5 — no good *2025-04-14, version 15.5* app is no working properly ### 1/5 — Rubbish *2025-03-21, version 15.3* Rubbish jammed every second ### 1/5 — User *2025-01-17, version 14.8* Very restrictive app for shop keepers ### 1/5 — Caution Before Partnering with Food Hub *2024-07-12, version 13.8* We’ve had 40 customers waiting for refunds for over two months without any resolution. All we receive are apologies and requests for patience. We’ve made 20 calls, only to be bounced between Food Hub and Detman. Food Hub directs us to Detman, and Detman sends us back to Food Hub. Our contract is with Food Hub, so it’s unclear why we’re being told to communicate with Detman, who lacks any clear contact channels. Additionally, we’ve lost more than 50% of our business as customers believe we’ve stolen their money. ### 1/5 — Bad service in the world *2023-06-29, version 11.4* Food hub service is bad in the world never choose this one. It’s not good restaurant. If anyone you waste your time and money both. ### 1/5 — Rubbish! *2023-06-15, version 11.4* I cant see how much ive sold for the day, the orders from ‘today’ are mixed in with other days so i cant see how many ive had today im shocked how bad its become. Ive used this for years and loved it ### 1/5 — Delivery service is very bad *2023-05-14, version 11.3* My customer always get delivered late, and I have get refund for my customers!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2025-05-20* Customer service is very good , honestly don’t know why some shops give it bad reviews I’m based in Glasgow and the service is fantastic Thanks ### 5/5 — Mr *2022-11-16, version 10.22* Okay ### 5/5 — Mr Miah *2022-08-02, version 10.15* Good ### 5/5 — Bel *2022-07-12, version 10.19* Very good ### 5/5 — Mrs *2022-07-06, version 10.15* Sam Nahar ### 5/5 — Efes1973 *2022-07-06, version 10.19* Conti ### 5/5 — Georgia Fried chickens *2022-07-06, version 10.15* Top one very grateful specially customer service excellent. Best Burger in Town very famous called King of All 🍔 ### 5/5 — Muzy *2022-07-06, version 10.15* Best one ever ### 5/5 — A *2022-07-06, version 10.15* Best app ### 5/5 — Good *2022-07-06, version 10.15* Service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*