# My Byte — Your guide to a new smile

> At-home invisible aligner treatment and smile journey management. (iPhone/iPad app by Straight Smile, LLC.)

- Source: https://appshunter.io/ios/app/my-byte/id1583701429 (this page in markdown: same URL + `.md`)
- Developer: [Straight Smile, LLC](https://appshunter.io/developer/1583701431)
- Category: Health & Fitness
- Price: Free
- Rating: 4.70/5 from 20,652 App Store ratings · 139 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.4 · 153 MB
- Languages: English
- Released: 2022-04-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-byte/id1583701429/reviews.md

## What is My Byte?

Your smile is unique, so your treatment should be too. Enjoy accurate, up-to-date info about your journey. Plus, many additional tools that can help make sure your smile is a success. 

The best part? You can achieve aligned and healthier teeth from the comfort of your home. That's right—the future of orthodontics is right at your fingertips.

My Byte Features:
· Review your personalized treatment plan
· Stay on track with regular monthly check-ins and guidance from your clinical team
· Get notified when it's time to switch your aligners
· Set up HyperByte reminders and easily record your usage
· Connect with support if you have any questions along your journey

We believe everyone should have a smile they love. Our invisible aligners make it easier and more affordable for all people to achieve the confident smile of their dreams.

## Key features

- Personalized treatment plan review
- Monthly check-ins and guidance
- Aligner change notifications
- HyperByte usage reminders
- Direct support connection

## What do users think of My Byte?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient and effective solution
- 👍 Personalized support and treatment plans
- 💡 Includes life insurance as part of treatment
- 👍 Easy instructions and amazing people
- 🚀 Helpful app for tracking progress

**Cons**

- 🐛 No response to check-ins or inquiries
- 🐛 Glitchy app needs fixing
- 🐛 Hyperbyte stop connecting
- 🐛 App doesn't work, only website access
- 🐛 Constantly freezing and crashing

**Commonly reported bugs**

- App doesn't sync with Hyperbyte properly
- Incorrect aligner step tracking and progress updates
- Check-in feature not working as expected
- App login and access issues for existing customers

**Most requested features**

- Add option to manually update Hyperbyte usage streak
- Allow editing of aligner switch dates in the app
- Improve photo check-in functionality
- Add retainer management features
- Improve app sync and connectivity with Hyperbyte

## Recent user reviews (10 of 139)

All indexed reviews: https://appshunter.io/ios/app/my-byte/id1583701429/reviews.md

### 1/5 — Do not purchase

*2026-02-16, version 1.7.0*

I purchased rhythm and they switched up the plan. After I already purchased it. Then they told me they would send me my other aligners and still haven't sent them to me. It's been over a year. They only sent me half of them to start, but I paid for all of them up front. Still waiting over a year!!

### 1/5 — Bad Customer Service

*2025-12-14, version 1.7.0*

I went through the entire process and just need them to send me my retainers and I have emailed them probably ten times and they just keep saying we will review this information and get back to you. It’s been MONTHS and my teeth are moving and they owe me my retainers I paid for them.

### 1/5 — Scammers

*2025-09-16, version 1.7.0*

No customer support - do not buy from these people

### 1/5 — Too much difficulty receiving helpful service

*2025-09-08, version 1.7.0*

It is terrible trying to navigate their site. I’m having trouble buying replacement retainers.
They want me to sign inform and will not give me

### 1/5 — Are they out of business?

*2025-08-30, version 1.7.0*

Can’t get my retainers orders - can’t get customer service. I can log into my account but just get stuck in an endless loop trying order my new retainers. Been on this program for 3 years and all of a sudden I am ghosted???

### 1/5 — Useless app

*2025-08-03, version 1.7.0*

You can’t do anything in the app. You can’t order retainers. Literally everything has to be done on the site.

### 1/5 — Don’t waste your money

*2025-08-03, version 1.7.0*

I used the liners couple of months and it is not help me they always send me incorrect aligners. I tried to call customer service and they provide service via phone. How support can see my teeth via the phone chat. 
Do not buy the stuff and do not waste your money

### 1/5 — Frustrated & Lost

*2025-07-29, version 1.7.0*

The app is not properly tracking progress and will not let me alter or update my details. When contacting customer service I am given no help with the exception of them trying to sell me additional things. I was suppose to have a “lifetime” guarantee however there is no support or guidance. I spent an outstanding amount of money on my treatment plan to have an app that does not properly work, a dental team that is nonexistent and  a loss of funds I won’t see any benefit from.

### 1/5 — Did not have good results

*2025-07-15, version 1.7.0*

I wore the aligners as instructed but did not see results.

### 1/5 — Don’t waste your money

*2025-05-29, version 1.7.0*

Will not ensure that you’re happy with your end result before forcing you into retainers.

I normally don’t write bad reviews and I wished that I paid attention more to the ones I saw before I invested in Byte. 

I followed the directions and check-ins religiously and would report ill fitted aligners/pain during each check in. I was never told to stop and stay in a set of aligners for a longer duration or given any guidance other than to file down pain points. 

I got through my entire top treatment and was devastated that my teeth didn’t look much different. The app prompted me to order retainers and I put in a request that I wasn’t happy with my results. Then, and only then did the dentist that was supposed to be looking at my check-ins actually decide to look at my progress. 

I was then instructed to go all the way back to step 4 of my treatment plan and to wear the aligners longer.

I went through and did the entire process again from step 4.
My aligners fit great with the 
Extended amount of time. But I again finished my top treatment and my top teeth still weren’t straight. They sent me an “over correction” with a few more aligners. 
During this time my app quit working properly because it wouldn’t recognize the “over correction aligners” that they assigned to me.  I had tried multiple times to get it resolved before I gave up. I wasn’t able to check in and it wouldn’t offer the right number of aligners on my app.

So I just did my best to change out my aligners when they felt comfortable without gaps after 3+ weeks.

I finished the treatment and my front teeth (while much better than they used to be) are still not straight. 

I tried again to see if they could fix this as they “guarantee” that they’ll make sure you’re happy with your end result and was told I wasn’t eligible for anymore aligners. (I suspect because I had just finished paying them off). 

I’m disappointed and feel that I wasted over two thousand dollars because I am going to have to go to my regular dentist to finish the treatment.

## Frequently asked questions about My Byte

### What does My Byte do?

My Byte is an app designed to guide you through your at-home teeth straightening journey. It provides accurate, up-to-date information about your treatment, helps you stay on track with regular check-ins, and offers tools to ensure your smile is a success.

### What are the key features of My Byte?

Key features include reviewing your personalized treatment plan, receiving monthly guidance from your clinical team, getting notified when it's time to switch aligners, setting up HyperByte reminders, and connecting with support for any questions.

### How much does My Byte cost?

The app itself is free to download and use. The description focuses on the services and tools provided to manage your orthodontic treatment, which involves invisible aligners. Specific costs for aligner treatment are not detailed within the app's description.

### Is My Byte compatible with my device?

The provided description does not specify compatibility details for operating systems or device types. However, as a mobile application, it is expected to be available on major smartphone platforms like iOS and Android.

### Who is My Byte for?

This app is for individuals who are undergoing or considering at-home orthodontic treatment with invisible aligners. It's ideal for those who want a convenient way to manage their treatment, stay informed, and achieve a healthier, more confident smile from the comfort of their home.

## Version history (last 5 releases)

### 1.7.0 — 2025-02-12

Tweaks, bug fixes, and back-end updates to improve your app's performance? Yes, please!

### 1.6.9 — 2025-01-31

Tweaks, bug fixes, and back-end updates to improve your app's performance? Yes, please!

### 1.6.7 — 2025-01-30

Thanks for using our app! Our latest update includes new content under the Learn tab in addition to some bug fixes.

### 1.6.5 — 2024-11-20

We've squashed some bugs to improve the My Byte app's performance.

### 1.6.4 — 2024-11-12

Bug fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
