# My C Spire — user reviews

> 134 indexed App Store user reviews of My C Spire by C Spire, rated 4.80/5 from 25,964 ratings.

- Source: https://appshunter.io/ios/app/my-c-spire/id1058009474/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-c-spire/id1058009474.md
- Rating breakdown: 5★ 22,273 · 4★ 2,352 · 3★ 703 · 2★ 166 · 1★ 470

## What do users think of My C Spire?

Overall sentiment: neutral

**Pros**

- 👍 Fantastic customer service
- 💡 Useful app features
- 🚀 Easy to use
- 🔒 Secure login options

**Cons**

- 🐛 Frequent app crashes
- 🔒 Login issues
- 🔋 Drains battery
- 💸 Billing and payment problems

**Commonly reported bugs**

- App not compatible with fiber accounts
- Autofill not working for login
- Unable to access full account details

**Most requested features**

- Restore previous app functionality
- Improve app stability and reliability
- Add option to view device balance
- Enable seamless account management

## Newest reviews (18 of 134)

### 2/5 — App freeze up

*2026-08-24, version 3.21.0*

The app constantly freezes up

### 4/5 — iPhone plan

*2026-08-20, version 3.20.0*

The plan I have with Cspire is unbeatable. I have had the same plan for years! Great service!

### 3/5 — Charges

*2026-08-16, version 3.20.0*

Seems my bill is going up a few dollars each month and I’m using less data

### 3/5 — Fix app better

*2026-06-29, version 3.19.1*

Make the app better

### 5/5 — Answers!

*2026-04-14, version 3.18.2*

I actually get my questions answered on this app! Succinctly. Someone has done a good job creating and maintaining it.

### 5/5 — Cspire

*2026-04-12, version 3.18.2*

Great company!! Cspire is my favorite cell service provider. I have been with several throughout my life but they are so easy to work with always helpful. They have the best service at my house in central Mississippi!!

### 5/5 — Slvonya

*2026-04-09, version 3.18.1*

HIGHLY RECOMMEND!!!

### 5/5 — My phone bills

*2026-04-08, version 3.18.1*

Thank u so much

### 3/5 — Simplicity

*2026-04-02, version 3.18.1*

Put a category on the app that lets you see recent payments!!

### 5/5 — It stop working

*2026-03-28, version 3.18.0*

App will not open anymore

### 2/5 — App won’t open with latest update

*2026-03-26, version 3.18.0*

My app was working just fine until it forced me to update it. Now it won’t even open at all. I’ve restarted my phone, uninstalled and reinstalled, all the things. Please fix it. I love Cspire so much. Having the app makes things so easy. Please fix the app. Or make it where I can downgrade and use the old version. Thank you.

### 5/5 — Cspire

*2026-03-20, version 3.17.1*

They are the best

### 5/5 — Service was out

*2026-03-10, version 3.17.1*

Service was done at 8 am the next morning.
The service guy was on time, very polite and professional.

### 5/5 — Capote

*2026-03-03, version 3.17.1*

Great wish the service was better

### 5/5 — WiFi service

*2026-01-31, version 3.17.1*

I am so glad that so I got this C-Spire because I can use 2 way face time with my friends and also call the relay center to make an appointment.  I recommend this company better than ATT.

### 4/5 — Chelsea

*2026-01-25, version 3.17.1*

Thornton

### 5/5 — Quality service and customer service

*2026-01-19, version 3.17.1*

CSpire performs daily delivering quality service and professional care. I recommend them highly.

### 5/5 — Love love love

*2025-12-15, version 3.17.1*

I love this company

## Most critical reviews (10 lowest-rated)

### 1/5 — Service

*2026-07-06, version 3.19.1*

My service is super spotty. Goes in and out and drops time to time.  I've called technical support 3 times and still isn't fixed

### 1/5 — Horrible App

*2026-06-22, version 3.19.1*

It constantly removes you’re saved login and then locks you out the account. It will also remove your saved payment info.  And it’s so stupid to have to pay a fee to use a debit card!

### 1/5 — What is the new update

*2025-08-16, version 3.14.0*

My app said to update but there isn’t any updates

### 1/5 — My Opinion, which is the Truth

*2024-09-03, version 3.10.0*

I use to Love this company, but yall are too high now. You charge for everything. The customers that been with your company for a long time have no breaks. It’s only awards the new customers. I am sick of it

### 1/5 — Autofill doesn’t work to sign in

*2024-07-28*

The title, plus they make it extremely gay and time consuming to leave C Spire. They have gotten rid of texting to manage your account with the 611 number, their online chat is pretty much disabled other than the bot telling you to call the support line, and they hold your number hostage when you are trying to leave. Borderline fraud. They are decent inside of Mississippi but terrible when trying to leave.

### 1/5 — Useless

*2024-07-08*

This app does not work outside of your home. Now why do you want to watch only at home?? Not to mention you can’t even set up recordings unless you’re at home.  It always glitches and says you’re not on the network when you are using it on the Cspire network as well. While at home and using the app on the smart tv it does not respond well and takes time to change to guide and channels.

### 1/5 — Incapable app

*2024-06-16, version 3.8.0*

The app is only capable of operating at limited capacity today with multiple drops, much like the issue I am having with my CSpire WiFi right now. Seeing that the app is on my phone and capable of using 5G connection, there shouldn’t be an issue with using the app without the almost nonexistent WiFi the service is incapable of providing.

### 1/5 — This app is useless

*2024-05-12, version 3.7.1*

Have made two accounts for my old and new phone went to make my payment 20 mins later and apparently I have no account associated with the gmail I used happened both times I Made an account had better luck with the automated voice message

### 1/5 — Useless

*2023-11-10*

Every time I try to use this app to pay I get “A network error has occurred, please try again later or contact support” doesn’t matter if I’m using my card or my bank. The only thing I want to use the app for is to pay my bill so the app is completely useless to me and I have to call these people every time I want to pay. Shouldn’t be a struggle to give you my money. That’s bad business 101. FIX YOUR BROKEN APP!

### 1/5 — App will not properly work

*2023-09-20, version 3.2.1*

Since the latest update the app will not allow me to pay my bill, view my bill, or anything else’s pertaining to my account.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-08-19, version 3.20.0*

Love it

### 5/5 — Great App

*2026-08-08, version 3.20.0*

Great app. Very easy and convenient to use.

### 5/5 — ABC! Easy as 123

*2026-07-25, version 3.20.0*

Easy to navigate!

### 5/5 — Satisfied

*2026-07-21, version 3.20.0*

I’ve been with C-Spire since it was changed from Cellular South to C-Spire. Sharon was the mgr then and still is. I love C-Spire.

### 5/5 — I love it

*2026-06-26, version 3.19.1*

❤️❤️❤️❤️

### 5/5 — My c

*2026-06-06, version 3.19.1*

Love it

### 5/5 — Love it

*2026-06-05, version 3.19.1*

9

### 5/5 — Review

*2026-05-23, version 3.19.0*

I absolutely love the my C-Spire app in the Apple Store, as well as in the Google store. I have both of their devices and they are just great. They help me achieve everything. I’d like to accomplish and keep up-to-date with anything. I need such as cell phone devices tablets and etc.

### 5/5 — Great wireless carrier

*2026-05-14, version 3.18.2*

We’ve been with Cspire many years and always had good service!!

### 5/5 — Payment extensions😩

*2026-04-29, version 3.18.2*

I love C spire, I been with you all for 12 years

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
