# My CBC App

> Mobile banking app for managing accounts, transfers, payments, and deposits. (iPhone/iPad app by China Banking Corporation.)

- Source: https://appshunter.io/ios/app/my-cbc-app/id6465135914 (this page in markdown: same URL + `.md`)
- Developer: [China Banking Corporation](https://appshunter.io/developer/620243110)
- Category: Finance
- Price: Free
- Rating: 3.40/5 from 17 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 414 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2024-11-07
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-cbc-app/id6465135914/reviews.md

## What is My CBC App?

Discover a new level of convenience with My CBC, an app that is focused on you and your banking needs! My CBC App is a seamless blend of intuitively designed digital services exclusively for your convenience and security. Unlock unparalleled versatility for seamless transactions across desktop and mobile devices. Explore the possibilities with My CBC!

*** Apple Pay ***

Introducing Apple Pay. Apple Pay is an easy, secure, and private way to use your Chinabank card your Apple devices. Add your CBC debit or credit card to Apple Pay directly through the app. No need to type long card numbers or wait for verification codes.

*** Enroll and Log in ***

Enroll with just a few taps using your savings, checking, or credit card account – no need to go to the branch or ATM to activate your enrollment. Log in easily via Face ID, Touch ID, or passcode.

***Online Account Application***

Skip the branch queue! Open a Chinabank account quickly and easily, wherever you are. Get instant access to your approved account through the App!

*** Account Management and eStatement ***

Monitor your Chinabank accounts, UITFs, and Credit Card balances conveniently in one app. Stay organized and eco-friendly with digitally available statements of account.

*** Transfer Money ***

Transfer money to other China Bank accounts, or to other local bank accounts via InstaPay or PESONet.

*** Pay Bills ***

Pay your bills on time and avoid the stress of late charges by setting recurring payments.

*** QR Payments ***

Generate your own account QR Code for quicker and safer transfers. You may also scan your recipient’s account QR Code to transfer funds or scan the QR Ph Code to pay for your in-store purchases, groceries, or restaurant bills.

*** Mobile Check Deposit ***

No need to go to the branch to deposit your checks. Simply take a photo of your check and deposit it through My CBC App. You may even track the status of your check deposit with just a few taps.

*** Remittance ***

Send cash to your family and friends anywhere in the Philippines, even if they don’t have a bank account. The cash can be picked up from any Chinabank branch or any branch of our cash pickup outlets.

*** Enhanced Security ***

Safeguard your transactions with various security measures. Choose from biometrics face ID or touch ID, or passcode to authorize your financial activities.

*** Language ***

Customize your banking experience by choosing between English and Traditional Chinese as the language for your account.



Keep an eye out for new features! We are focused on improving your digital banking experience. and will keep you informed about upcoming features. Get ready to be captivated by the new My CBC App — download and enroll now!



ABOUT CHINABANK

Since its establishment in 1920, China Banking Corporation, commonly known as Chinabank, has been a key player in the reconstruction and economic recovery of the Philippines. As one of the country's largest private universal banks, Chinabank offers a diverse range of financial products through an extensive network of branches and ATMs nationwide, including those under its subsidiary, China Bank Savings. Beyond traditional banking, the institution is actively involved in investment banking, securities brokerage, insurance services, and bancassurance. Evolving with the times, Chinabank remains at the forefront of the digital banking landscape, continually enhancing services to cater to its diverse clientele.

## Key features

- Online account application
- Account management and eStatements
- Money transfers (local and InstaPay/PESONet)
- Bill payments with recurring options
- QR code payments and generation
- Mobile check deposit with status tracking
- Remittance services
- Biometric and passcode security

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/my-cbc-app/id6465135914/reviews.md

### 1/5 — Customer service app

*2026-04-13*

Too slow customer service when you call for them
And get help 1 hour you wait on to transfer and anther 2 hours for them to answer your call this customer service online and phone slow and no good...fix your customer service and online banking help for everyone to enjoy using chinabank service slow and no good service ...bad rating

**Developer response:** Hi! Please send us an email at customercare@chinabank.ph so we may assist you on this. Thank you.

### 1/5 — Always broken

*2025-11-14*

No idea why this app is rated so highly. This is so Typical. Filipinos can’t make an app work properly. Filipinos can’t do anything properly. No matter how many calls I make to Chinabank to fix this issue no one ever follows through with their promises to fix this issue. The app is garbage just like the Chinabank. Ridiculous. 

Here’s the error message I always receive when trying to log in. No one seems to want to fix this issue: 
“Something went wrong
We apologize for the inconvenience. We are currently unable to process your transaction due to an issue with the device registered in your account.
You may visit the nearest branch or contact us at
(632) 888-55-888, and our team will be happy to assist you. Thank you for your understanding.”

**Developer response:** Hi! We appreciate your feedback. To help us resolve the issue, please email us at customercare@chinabank.ph. Thank you and have a great day.

### 5/5 — ria velasco

*2025-08-06*

excellent

**Developer response:** We appreciate your high ratings. Should you need assistance, please do not hesitate to send us an email at online@chinabank.ph. Thank you.

### 3/5 — Lock Card Function

*2025-04-05*

Everything else is good. But please add "lock card" function. To add more security to our card. So that we won't be hesitant in using it knowing that we can protect it.

**Developer response:** Hi! Please send us an email at online@chinabank.ph so we may assist you on this. Thank you.

### 4/5 — App is still new, but let’s see. Hopeful

*2025-02-18*

Hopefully this app is a greater improvement than the last one.

**Developer response:** Hi! We appreciate your high ratings. Should you need assistance, please do not hesitate to send us an email at online@chinabank.ph. Thank you.

### 1/5 — Useless app

*2024-12-22*

How can I sign up and view my credit card details when we cannot see the sign up option?

**Developer response:** Hi! Please send us an email at online@chinabank.ph so we may assist you on this. Thank you.

## Frequently asked questions about My CBC App

### How do I enroll in My CBC App?

You can enroll in My CBC App using your savings, checking, or credit card account with just a few taps. There's no need to visit a branch or ATM to activate your enrollment.

### What security features does My CBC App offer?

My CBC App safeguards your transactions with various security measures. You can choose from biometric options like Face ID or Touch ID, or use a passcode to authorize your financial activities.

### Can I open a new account using My CBC App?

Yes, you can skip the branch queue and open a Chinabank account quickly and easily from wherever you are. You'll get instant access to your approved account through the app.

### Does My CBC App support international transfers?

My CBC App allows you to send cash to family and friends anywhere in the Philippines, even if they don't have a bank account. The cash can be picked up from any Chinabank branch or designated cash pickup outlets.

### How often is My CBC App updated?

The app was last updated on April 8, 2026, with version 1.6.3. The developers are focused on improving the digital banking experience and will inform users about upcoming features.

### What languages are supported in My CBC App?

You can customize your banking experience by choosing between English and Traditional Chinese as the language for your account within My CBC App.

### Can I deposit checks using My CBC App?

Yes, you can deposit checks without visiting a branch. Simply take a photo of your check and deposit it through My CBC App. You can also track the status of your check deposit.

### What is the user rating for My CBC App?

My CBC App has a rating of 3.8 stars based on 13 ratings. This suggests a generally positive but mixed user reception.

## Version history (last 5 releases)

### 1.12.3 — 2026-08-25

What's New in My CBC?

• Additional performance improvements to enhance stability.

### 1.12.2 — 2026-08-20

What's New in My CBC?

• General performance improvements to enhance overall stability.

### 1.12.0 — 2026-08-17

What's New in My CBC?

• We’ve added new card security controls, allowing you to easily enable or disable e-commerce payments.
• Passkey registration is now simpler, with educational screens to guide you through the process before you register.
• You can also now delete your passkey directly from My CBC.

### 1.11.1 — 2026-08-07

UI enhancement for cards

### 1.11.0 — 2026-08-03

What's New in My CBC?

• Add your CBC debit or credit card to Apple Pay directly through the app. No need to type long card numbers or wait for verification codes.
• Link & Receive – Connect your mobile number or email to your account and get paid without sharing your account number.
• Send in a Snap – Pay anyone via InstaPay using just their mobile number or email. No account number, no hassle.
• Full Control, Anytime – Add, update, or remove your linked details whenever you like.

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## More apps by China Banking Corporation

- [China Bank OTP](https://appshunter.io/ios/app/china-bank-otp/id1246609184)
- [China Bank Corp](https://appshunter.io/ios/app/china-bank-corp/id1246659354)
- [China Bank Mobile App](https://appshunter.io/ios/app/china-bank-mobile-app/id1309420253)
- [Chinabank START](https://appshunter.io/ios/app/chinabank-start/id1616473462)
- [China Bank Corporate OTP](https://appshunter.io/ios/app/china-bank-corporate-otp/id1667741094)

All apps by China Banking Corporation: https://appshunter.io/developer/620243110

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[china bank](https://appshunter.io/ios/topics/china-bank) · [china bank mobile app](https://appshunter.io/ios/topics/china-bank-mobile-app) · [my cbc app](https://appshunter.io/ios/topics/my-cbc-app) · [china bank savings](https://appshunter.io/ios/topics/china-bank-savings) · [cbc bank](https://appshunter.io/ios/topics/cbc-bank) · [cbc mobile](https://appshunter.io/ios/topics/cbc-mobile) · [cbc gem](https://appshunter.io/ios/topics/cbc-gem)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
