# My chatr — Manage your account anywhere

> Mobile account management app for topping up, monitoring usage, and plan changes. (iPhone/iPad app by Rogers Communications Inc..)

- Source: https://appshunter.io/ios/app/my-chatr/id1330668490 (this page in markdown: same URL + `.md`)
- Developer: [Rogers Communications Inc.](https://appshunter.io/developer/337618975)
- Category: Utilities
- Price: Free
- Rating: 1.80/5 from 33 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 39 MB
- Languages: American English, French (France)
- Released: 2018-02-01
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-chatr/id1330668490/reviews.md

## What is My chatr?

Use the My chatr app to:

- Top up your account in just a few simple taps 
- Get quick access to manage your account at any time
- Change your plan to one that best suits you
- Monitor your usage: data, minutes & text messages
- Check your plan details including your anniversary date and balance 
- Enroll in auto-pay using a credit card 
- Quickly add more data when you reach 75% or 90% of your data limit
- Find chatr locations nearest you

## Key features

- Account top-up
- Usage monitoring (data, minutes, texts)
- Plan management
- Auto-pay enrollment
- Find store locations
- Check plan details

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/my-chatr/id1330668490/reviews.md

### 1/5 — Won't let me register or sign in

*2023-06-13*

I've tried both the browser and the app, it won't let me register

**Developer response:** Hello! Please call us at 514-734-7232 so we can take a look. -Rania

### 1/5 — Can’t login

*2023-03-26*

Worst app

**Developer response:** Hello! We're sorry to hear that. What's going on? -Rania

### 1/5 — Absolutely trash

*2023-03-04, version iOS App 1.5.6*

I try to log in to my account it doesn’t let me it says password incorrect even tho I have it written down and double checked and the security answer to reset my password does the same I even screenshotted my security answer so I can keep in mind worst fkin app ever you guys needa do better

**Developer response:** Hello! Please reach out to customer service at 1-800-485-9745 for further assistance. -Rania

### 1/5 — Problem with registration

*2022-11-11, version iOS App 1.5.6*

Not via mobile app nor via website don’t work registration! All time error comes. It means no way to refill card. (One month operator only). Strongly don’t advice this mobile operator!

**Developer response:** Hello, You can reach us at 1-800-485-9745 for help! We'll be happy to setup your account.-Anthony. P

### 1/5 — Terrible

*2022-10-31, version iOS App 1.5.6*

Like everything related to communication in Canada, this app doesn’t work well. It’s a nightmare. Just pick another country to live! Here, communications ARE THE QORST but chatr and this app, are another while level of mediocrity l.

**Developer response:** Hello! We're sorry to hear you feel this way. :( What's going on with the app? -Rania

### 1/5 — Completely Useless

*2022-09-26, version iOS App 1.5.6*

Nigh unusable for the purpose of actually creating an account. Constant errors and issues

**Developer response:** Hello, thank you for your feedback. What's going on exactly? -Anthony. P

### 1/5 — Worst app ever

*2021-12-26, version 1.5.3*

If I could put 0 I would definitely do! 
Trying to log in with correct information and I get the message that I put incorrect information! 
I tried to change the password for like 500 times and still wouldn’t allow me to save the new password! Tried to put my birthday on a question that I was asked but it didn’t work (couldn’t text but there was not a date to choose from either)!
Very frustrating!
Now I have to get my toddler and go and find a store near by to do my payment on time because they just don’t offer the comfort that they promise!

**Developer response:** Hello, feel free to send us a message on Facebook or Twitter. We'll be happy to get your account setup! -Anthony. P

### 1/5 — scammers. don’t provide you credit card details

*2021-08-01, version iOS App 1.5.2*

provided my credit card details to top up 5$ as soon as they got my credit card details i was signed up for a monthly payment of 25$

had to call to figure to cancel it l, and just too much drama to deal with. customer service is very bad and refund of the money god knows if it will happen. scam. if you are going to use to one month fine. more no. stay away.

**Developer response:** Hello, that's definitely not the type of experience we want for or customers. Please reach out to our support line for further assistance at 1-800-485-9745. We'll be happy to take a look at your account. -Anthony. P

### 1/5 — Does not work

*2020-06-10, version 1.4.9*

Can not sign in. 
My details are incorrect... They are NOT

**Developer response:** Hi there! Please reach out to us on Facebook or Twitter and we'll look into that. -Vanessa

## Frequently asked questions about My chatr

### How do I top up my My chatr account?

You can top up your My chatr account directly within the app in just a few simple taps. The app allows for quick and easy balance replenishment.

### Can I monitor my data and minute usage with My chatr?

Yes, My chatr allows you to monitor your usage for data, minutes, and text messages. This helps you stay within your plan limits.

### How do I change my plan using My chatr?

The My chatr app provides quick access to manage your account, including the ability to change your plan to one that best suits your needs.

### Does My chatr offer an auto-pay option?

Yes, you can enroll in auto-pay using a credit card directly through the My chatr app. This ensures your payments are made on time.

### Where can I find chatr locations using the app?

The My chatr app includes a feature to find the chatr locations nearest to you, making it easy to visit a store if needed.

### What is the age rating for My chatr?

My chatr has an age rating of 4+, making it suitable for a wide range of users.

### When was My chatr last updated?

The latest version of My chatr was last updated on July 4, 2022. The current version is iOS App 1.5.6.

### What devices does My chatr support?

My chatr is supported on iPhone and iPod devices.

## Version history (last 5 releases)

### iOS App 1.5.6 — 2022-07-04

Improvement and bug fixes.

### iOS App 1.5.5 — 2022-03-09

Improvement and bug fixes.

### 1.5.4 — 2022-01-06

Improvement and bug fixes.

### 1.5.3 — 2021-10-16

Improvement and bug fixes.

### iOS App 1.5.2 — 2021-07-19

Minor bug fixes and improvements

## Apps similar to My chatr

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Lucky Mobile My Account](https://appshunter.io/ios/app/lucky-mobile-my-account/id1459173378) | 4.5 (876) | Free | Utilities |
| [Hydro-Québec](https://appshunter.io/ios/app/hydro-quebec/id1045080947) | 4.6 (7) | Free | Utilities |
| [TELUS Connect (My Wi-Fi)](https://appshunter.io/ios/app/telus-connect-my-wi-fi/id1293756690) | 3.0 (26) | Free | Utilities |
| [Virgin Plus My Account](https://appshunter.io/ios/app/virgin-plus-my-account/id853116586) | 4.5 (3,591) | Free | Utilities |
| [Freedom Mobile My Account](https://appshunter.io/ios/app/freedom-mobile-my-account/id891807900) | 1.9 (17) | Free | Utilities |
| [Coinamatic CP Mobile](https://appshunter.io/ios/app/coinamatic-cp-mobile/id1318073129) | 3.8 (199) | Free | Utilities |

## More apps by Rogers Communications Inc.

- [MyRogers - Manage your account](https://appshunter.io/ios/app/myrogers-manage-your-account/id337618972)
- [Rogers Smart Home Monitoring](https://appshunter.io/ios/app/rogers-smart-home-monitoring/id431082482)
- [Rogers Unison](https://appshunter.io/ios/app/rogers-unison/id1135973824)
- [MyRogers (Shaw)](https://appshunter.io/ios/app/myrogers-shaw/id1217939030)
- [Rogers Xfinity Stream](https://appshunter.io/ios/app/rogers-xfinity-stream/id1292800403)

All apps by Rogers Communications Inc.: https://appshunter.io/developer/337618975

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*