# My Ciello — user reviews

> 3 indexed App Store user reviews of My Ciello by San Luis Valley Rural Electric Cooperative, Inc., rated 4.63/5 from 35 ratings.

- Source: https://appshunter.io/ios/app/my-ciello/id1596454064/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-ciello/id1596454064.md
- Rating breakdown: 5★ 30 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (3 lowest-rated)

### 1/5 — App is unreliable.

*2026-06-14, version 26.1.1*

App shuts down or won’t load info even if it’s been updated. It’s one of the worst apps I have and only works about half the time.

### 1/5 — Won’t accept my account number

*2022-03-31, version 22.1.1*

I’d like to use it, but the app won’t accept my account number.

### 4/5 — Excellent app, but one “tweak” would make it even more useful

*2024-01-02, version 23.4.1*

Love the Ciello App, but we own a number of properties, and the app apparently can only work on one modem/router. It would be very useful if we could monitor numerous routers, even if only one at a time. It seems like something that could be addressed to expand usefulness.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-26.*