# My Citizen App — Your Citizen Watch information > Citizen watch identification, warranty activation, and manual access app. (iPhone/iPad app by Citizen Watch Company of America, INC.) - Source: https://appshunter.io/ios/app/my-citizen-app/id1434809319 (this page in markdown: same URL + `.md`) - Developer: [Citizen Watch Company of America, INC](https://appshunter.io/developer/1434809318) - Category: Lifestyle, Shopping - Price: Free - Rating: 4.70/5 from 25,455 App Store ratings · 207 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 115 MB - Languages: American English - Released: 2018-10-03 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-citizen-app/id1434809319/reviews.md ## What is My Citizen App? The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase. All in just a few quick taps. Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited within the My Citizen App. We are gradually working to add more models to the database for your convenience. 3 WAYS TO IDENTIFY YOUR WATCH The first thing you will need to do after downloading the app is to identify your watch in one of three ways: Tag scan – using the tag that came attached to your watch Watch scan – using your mobile device’s camera to scan your watch face + case back Manual entry – if you know your model number, or caliber + case number SETTING INSTRUCTIONS Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again. The My Citizen App gives you access to your setting instructions and specifications, whenever you need it. WARRANTY INFORMATION Activate your warranty directly with the app for added protection and peace of mind. You will also receive an additional year of warranty coverage for free (U.S. residents only). Store your proof of purchase within the app for easy reference. SUPPORT You can always get help with your Citizen Watch through My Citizen as well. Support for any issue you may be having is available within the menu, as are links to other areas of interest. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think. We strive to give you the best experience possible. ## Key features - Watch identification (tag, watch, manual) - Access setting instructions - Activate warranty - Store proof of purchase - Get support ## What do users think of My Citizen App? Overall sentiment: mixed **Pros** - 👍 Excellent watch quality - 🚀 Eco-Drive technology - 💡 Customization options - 🔒 Reliable and durable - ⌚ Timekeeping accuracy **Cons** - 🐛 Buggy and unreliable app - 📋 Difficult registration process - 🔍 Incomplete product database - 🤔 Confusing instructions - 🤯 Frustrating user experience **Commonly reported bugs** - App crashes and freezes - Watch data not recognized - Registration process failures - Verification code issues - Inconsistent app behavior **Most requested features** - Improved app stability and usability - Seamless watch registration process - Comprehensive product information - Detailed user manuals and guides - Ability to view purchase history ## Recent user reviews (10 of 207) All indexed reviews: https://appshunter.io/ios/app/my-citizen-app/id1434809319/reviews.md ### 5/5 — New watch *2026-08-17, version 4.55.5* Good watch, just hard to register ### 4/5 — Handy but… *2026-08-01, version 4.55.5* I like the ability to look up manuals, but some are only a condensed version. I like reviewing the products through the links in the app, but some , like those under Jack’s corner, don’t take you to the link. ### 1/5 — Unusable *2026-07-31, version 4.55.5* The app will not allow an iCloud email address at all. So I’m not able to use it. ### 1/5 — Not working *2026-07-29, version 4.55.5* I use this app to register my watches. I am now getting a message “this region isn’t supported yet” “please check back later “ I reinstalled and rebooted the phone in sequence. My phone region is set to USA. I am in California. I am not using a VPN. Please fix ### 1/5 — App is no longer usable *2026-06-25, version 4.55.3* *UPDATE* (after the newest update it worked again for about a week and has since gone back to the same exact problem as last time, back to an app that does not work.) I’ve had a few watches listed on the app and I like it and its uses. But as of late it has taken me to the get started screen and there’s no login button, only a get started and punching in my email gives me a “you are already signed in” which does nothing, cause it doesn’t actually let me sign in. As of right now the app is completely useless ### 1/5 — Needs updating *2026-06-24, version 4.55.3* App needs to be updated, too many bugs. ### 2/5 — App worked for a month or two. *2026-06-22, version 4.55.3* Worked for a month or two now just freezes on the opening screen with the word citizen across it. The app was updated six days ago and still does not open. ### 1/5 — Stop Working *2026-06-19, version 4.55.3* I’ve been using this app for long time, but stop working!!?? Message says “this region isn’t supported yet” what!!!! I hope they fix this soon, I have all the info of my Citizen watches (several) in this app. ### 4/5 — Citizen Registration *2026-06-10, version 4.53.2* The registration process definitely needs work. I work in IT and still with that I had problems registering my watch here on this app. ### 1/5 — Can’t register *2026-06-02, version 4.53.2* I can’t select the Disney Store as the shop she bought this at. It will not let me register. ## Frequently asked questions about My Citizen App ### What does the My Citizen App do? The My Citizen App simplifies Citizen watch ownership by allowing you to identify your watch, activate its warranty, access setting instructions, and store proof of purchase. It provides a centralized hub for all your watch-related information. ### How can I identify my Citizen watch with the app? You can identify your watch in three ways: by scanning the tag that came with it, by using your mobile device's camera to scan the watch face and case back, or by manually entering the model number or caliber and case number if you know them. ### Is the My Citizen App free to use? Yes, the My Citizen App is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description. ### What are the benefits of activating my warranty through the app? Activating your warranty through the app provides added protection and peace of mind. U.S. residents also receive an additional year of warranty coverage for free. You can also store your proof of purchase within the app for easy reference. ### Are all Citizen watch models supported by the app? Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited. The developers are actively working to add more models to the database for broader compatibility. ## Version history (last 5 releases) ### 4.55.5 — 2026-07-24 Various bug fixes and improvements ### 4.55.3 — 2026-06-15 Bug fixes and improvements ### 4.53.2 — 2026-03-17 Bug fixes and improvements ### 4.53.0 — 2025-12-24 Bug fixes and improvements ### 4.52.19 — 2025-10-01 Bug fixes and improvements ## Apps similar to My Citizen App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Alfa Romeo®](https://appshunter.io/ios/app/alfa-romeo/id1515949623) | 4.6 (2,587) | Free | Lifestyle | | [Jeep®](https://appshunter.io/ios/app/jeep/id1515949178) | 4.8 (111,613) | Free | Lifestyle | | [CARFAX for Police](https://appshunter.io/ios/app/carfax-for-police/id1014049524) | 3.1 (20) | Free | Lifestyle | | [Mercedes-Benz (USA/CA)](https://appshunter.io/ios/app/mercedes-benz-usaca/id1397873833) | 4.9 (334,558) | Free | Lifestyle | | [MyMazda](https://appshunter.io/ios/app/mymazda/id451886367) | 4.7 (203,448) | Free | Lifestyle | | [My Porsche](https://appshunter.io/ios/app/my-porsche/id1542743354) | 4.7 (12,722) | Free | Lifestyle | ## More apps by Citizen Watch Company of America, INC - [CZ Smart YouQ by Citizen](https://appshunter.io/ios/app/cz-smart-youq-by-citizen/id6446219881) - [My Bulova](https://appshunter.io/ios/app/my-bulova/id6469723132) All apps by Citizen Watch Company of America, INC: https://appshunter.io/developer/1434809318 ## Related topics [mycitizens](https://appshunter.io/ios/topics/mycitizens) · [my citizen app](https://appshunter.io/ios/topics/my-citizen-app) · [my citizen watch](https://appshunter.io/ios/topics/my-citizen-watch) · [citizenm](https://appshunter.io/ios/topics/citizenm) · [citizen watch](https://appshunter.io/ios/topics/citizen-watch) · [bulova](https://appshunter.io/ios/topics/bulova) · [my bulova](https://appshunter.io/ios/topics/my-bulova) · [belova](https://appshunter.io/ios/topics/belova) · [citizen complaint app](https://appshunter.io/ios/topics/citizen-complaint-app) · [free citizens app](https://appshunter.io/ios/topics/free-citizens-app) · [citizen app nyc](https://appshunter.io/ios/topics/citizen-app-nyc) · [pure force citizens app](https://appshunter.io/ios/topics/pure-force-citizens-app) · [citizen crime watch](https://appshunter.io/ios/topics/citizen-crime-watch) · [remedies citizen](https://appshunter.io/ios/topics/remedies-citizen) · [farmington mo citizen services](https://appshunter.io/ios/topics/farmington-mo-citizen-services) · [free citizen app](https://appshunter.io/ios/topics/free-citizen-app) · [citizen](https://appshunter.io/ios/topics/citizen) · [indji watch renewables](https://appshunter.io/ios/topics/indji-watch-renewables) · [citizens crime watch of miami](https://appshunter.io/ios/topics/citizens-crime-watch-of-miami) · [global citizen app](https://appshunter.io/ios/topics/global-citizen-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*