# My City: Grandparents House — user reviews > 120 indexed App Store user reviews of My City by My Town Games LTD, rated 4.54/5 from 2,165 ratings. - Source: https://appshunter.io/ios/app/my-city-grandparents-house/id1498742831/reviews - App overview in markdown: https://appshunter.io/ios/app/my-city-grandparents-house/id1498742831.md - Rating breakdown: 5★ 1,636 · 4★ 269 · 3★ 121 · 2★ 61 · 1★ 76 ## What do users think of My City? Overall sentiment: positive **Pros** - 💕 Love the game - 🎨 Creative and detailed - 🤩 Amazing game - 🎉 Best games ever - 🤗 Awesome **Cons** - 🐛 Glitches and bugs - 🤯 Frustrating issues - 🤔 Can't find secret room - 🔒 Unskippable ads - 🤖 Copycat of other games **Commonly reported bugs** - Can't take items out of the secret room - Chest in the mine won't open - Can't get out of the underground area - Garage secret room not working properly - Characters getting stuck in certain areas **Most requested features** - Add a boys bedroom - More secrets and hidden areas - Ability to paint the house exterior - Add a hotel, swim center, and movie theater - Combine all My City games into one ## Newest reviews (16 of 120) ### 4/5 — Hi *2026-01-10, version 1.0.7* I CANT FIND THE HIDDEN ROOM 😭😭😭😭😭😭😭 PLZ ANSWER AND TELL ME HOW BUT OTHER THEN THAT I LOVE MY CITY ### 4/5 — Great game but frustrating *2025-07-29, version 1.0.7* So I love my city games I just had one problem with this one and it is really frustrating because I couldn’t find the grandpa the second time I played and I just wanted to play with him ☹️it’s like the grandpa just disappeared from the game so you get what I mean frustrating there is also another problem almost every time I enter the garage when I try to exit it takes forever to load so I have to get out of the game and start all over 😭😭😢😢😍😚 ### 3/5 — Its glitching *2025-07-23, version 1.0.7* Love your games but they all glitch I hate I can not play now ### 4/5 — My city grandparents house *2025-04-20, version 1.0.7* It takes sometime to load but the game it’s self is good. Please make it have no internet ### 4/5 — Okay *2024-10-27, version 1.0.6* Great game but a lot of glitches ### 3/5 — Garage secret room *2024-10-11, version 1.0.6* In the garage where you need 3 stars and the crown I coming everything I need but when I try to but the crown in the light is blocking it so it isn’t working but other than the all the games are amazing. ### 4/5 — One thing 😅 *2024-10-07, version 1.0.6* I love the app. My character — Serephina got stuck in a cage and I can’t get her back. I’ve done everything but I can’t get Serephina out, or myself out of the basement. No matter what 😅 It’s a great app, and the only issue is my fault for dragging Serephina down there. ### 4/5 — De Milaan *2024-07-23, version 1.0.5* Me gusta descargue todas Y me gustaron mucho ### 4/5 — It’s great, but… *2024-06-23, version 1.0.5* I love playing my city games , this one too, but 1. There is no basement. I feel like they would have a basement based based on the size of the house. I think grandparents houses are big. 2. In the secret room, there are spaces for 4 diamonds on the left wall, and you can find 3 but the other space has coins and you can’t find a 4th. And nothing happens 3. You can’t get out of the secret room, even after assembling the ladder 4. You cannot get everything out of the treasure chest. You can get something’s out, but no matter how hard you try, you can’t get everything. 5. In the car, you can’t get more then 1 person in the it. Thank you for reading this review. I hope that you will update and fix some of these issues and add some new features. ### 4/5 — The ads *2024-04-03, version 1.0.5* The ads mean you can’t see the top part of the screen which causes lots of problems ### 4/5 — It is too good I like it so much *2024-03-28, version 1.0.5* Wow ### 5/5 — Unskippable ads *2024-03-24, version 1.0.5* Used to be good. Paid money to buy it but now developer added ads that can not be skipped. You have to actually go to the app store download page for whatever garbage they advertise. Only then you can resume playing. ### 3/5 — Thanks *2024-03-24, version 1.0.5* Thank you for making it free on apple just wanting for few more games then it will be 5 star for me ### 4/5 — Great game *2024-03-17, version 1.0.5* This is a great game. I've played many times and love it but I almost threw my phone across the room because the chest won't come up and it is very frustrating but I still love the game. ### 5/5 — Awesome *2024-03-16, version 1.0.5* My city grandparents is aGame that reminds me of my grand parents and what fun I have their ### 3/5 — Please fix this *2023-12-21, version 1.0.3* I had this game before and deleted the App but unexpectedly it was supposed to be free for me when I downloaded the game already but is was for money so I paid again but it said I already downloaded this but I checked my app history it’s not their! Please fix this I really wanna play this game ## Most critical reviews (10 lowest-rated) ### 1/5 — Вылетает *2025-02-16, version 1.0.7* Вылетает Исправте пожалуйста ### 1/5 — I’m stuck *2025-01-05, version 1.0.6* I can’t get out of the hidden area in the back yard I’ve left the game and came back and I’m still there I also tried to delete the game but I was still in the cave when I entered the game And so I can’t play it anymore ### 1/5 — Horrible *2024-11-07, version 1.0.6* I saw the basement it trapped my sisters character in a trap and it made her cry yo guys are so bad! ### 1/5 — terrible customer service *2024-05-16, version 1.0.5* I emailed and messaged My City Support on Messenger and it has been 2-3 and I have yet to get a response. I originally bought the app for $2.99 and now they want me to buy a $9.99 pack to remove ads and unlock everything. How is that fair? I’m also still waiting on a reply from support. ### 1/5 — It is a wast of money *2022-07-07, version 1.0.3* You probably no my city is so fun but it is fun but for a while it is so so boring that you wut to stop playing so for me it is 3 times more not fun the a free game .If you wut it get it but399so much money ### 1/5 — Copycat *2020-12-28, version 1.0.3* Look at the grandparents bedroom. They copied Toca boca office ### 1/5 — I don’t know *2020-07-13, version 1.0.3* Anyone know how to do an adventure? ### 1/5 — In the mine *2020-06-24, version 1.02* When you put in the stones you can’t grab the treasure from the slot and you can’t do anything with the treasure chest so this game is no fun and a rip off of four bucks ### 2/5 — You neeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeed 2 read this review *2020-08-16, version 1.0.3* Hi I love these games but I have one complaint about this one there is only white grandparents, witch is not fair because black people have grandparents too please fix this. Also people stop complying about the secret room if you need help look it up there’s probably a YouTube video on finding it ### 2/5 — Broken *2020-08-03, version 1.0.3* K so when I go to the mystery place and I try to take stuff out of the little bar thingy THEY WONT COME OUT and if I put something in it. IT ALSO WONT COME OUT. so sorry not your best work. Like the game tho ## Most praised reviews (10 highest-rated) ### 5/5 — Hi guys I hope you like this game *2026-07-27, version 1.0.7* So I really like this game I think I might have fell in love with it but it’s really fun to play so you should try it out I really enjoyed it but the thing I really like about it is the the girls room ### 5/5 — I love this game!!!!, *2025-12-07, version 1.0.7* This game is one of the best games I have ever played the one thing I wish that they would change is the way that they hold the baby’s and things but good game ### 5/5 — Grandparents house *2025-05-22, version 1.0.7* I love the idea of a huge house with secret things. But what I don’t like is that when I found the secret place in the back yard I went in and it wasn’t letting me get out of it so I had to stop playing it ### 5/5 — جدا عجبني تصرفكم بان ابنتي تلعب بها فشكرا لكم *2025-04-30, version 1.0.7* لقد كنت العب بها يوم كان عمري ٥ و ٤ لقد استمتعت كثيرا بها شكرا ### 5/5 — Omg *2024-11-12, version 1.0.6* Omg ### 5/5 — Family Life Story Game *2024-10-11, version 1.0.6* Color Crew Purple Part 2 ### 5/5 — You *2024-08-09, version 1.0.6* I love you guys ### 5/5 — این بازی خیلی عالیه و خوبه وخیلی خوبه *2024-06-28, version 1.0.5* یاسینا مقیمی ### 5/5 — My city gramdparants house *2024-05-22, version 1.0.5* Worlds best game in the entire world ### 5/5 — Creative *2024-04-30, version 1.0.5* It’s very creative please with more free ones sooon --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*