# My Cloud OS 5 — Back Up. Access. Collaborate.

> Private network storage management for backup, remote access, and collaboration. (iPhone/iPad app by Western Digital Technologies, Inc..)

- Source: https://appshunter.io/ios/app/my-cloud-os-5/id1525641126 (this page in markdown: same URL + `.md`)
- Developer: [Western Digital Technologies, Inc.](https://appshunter.io/developer/366905092)
- Category: Productivity, Business
- Price: Free
- Rating: 4.77/5 from 16,016 App Store ratings · 289 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 104 MB
- Languages: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese and 11 more
- Released: 2020-09-30
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-cloud-os-5/id1525641126/reviews.md

## What is My Cloud OS 5?

Introducing My Cloud OS 5
Welcome to our fresh new My Cloud NAS software ecosystem featuring our latest security updates for enhanced data privacy, improved stability and reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities. 

My Cloud OS 5 helps you easily back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud NAS, on your own private network, and without costly subscriptions. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection.

COLLECT YOUR CONTENT IN ONE PLACE
Set up automatic backups to save content from your multiple devices on your private My Cloud NAS. And with your files, photos, and videos organized in one place on your own network, you can easily streamline access to manage your projects and optimize workflows.

ACCESS REMOTELY
The My Cloud OS 5 mobile app makes your content available to your smartphone or tablet with an Internet connection, whether you’re at home or away. Stop lugging around external drives when you travel and simply access your important files with your smartphone or tablet.

EASY SHARING AND COLLABORATION
Easily share content with friends, family, and colleagues, or invite them to access your My Cloud NAS for seamless collaboration. My Cloud OS 5 makes it easy to share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet.


OPTIMIZED MULTI-MEDIA EXPERIENCE
My Cloud OS 5 delivers a beautiful photo and video viewing experience, so you get the most out of your multi-media library.
•	Better Photo Viewing and Sharing: Preview RAW and HEIC photos before sending. Create albums to collect and organize photos for projects, special events, or just memories you want to share. Then, you can invite others to view or even add in their own photos.	
•	Sharper Video Sharing: Share high-quality video with friends, family or clients without compromising on resolution.  
•	Smooth Streaming: Download the Twonky Server or Plex Media Server to smoothly stream movies and music playlists stored on your My Cloud NAS to your TV, home entertainment system or mobile device.
Key App Features: 
-	Easily back up and organize high volumes of content from multiple smartphones and tablets on your private My Cloud NAS
-	Remotely access all the content saved on your private My Cloud NAS without costly subscriptions
-	Share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet
-	Create an Album so you can easily share photos and videos with colleagues, clients, or family
-	Smoothly stream movies and music playlists stored on your My Cloud NAS to your mobile device

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

## Key features

- Automatic backups from multiple devices
- Remote file access from anywhere
- Easy content sharing and collaboration
- Organize photos and videos into albums
- Stream movies and music to devices

## What do users think of My Cloud OS 5?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and responsive
- 🔒 Secure personal cloud storage
- 👍 Easy to access files remotely
- 👍 Convenient backup solution
- 👍 Great for media streaming

**Cons**

- 🐛 Indexing/syncing issues
- 🐛 Inconsistent app performance
- 🐛 Unreliable remote access
- 🔒 Forced to use WD account
- 👎 Downgrade from previous version
- 👎 Limited file management features

**Commonly reported bugs**

- App crashes and login issues
- Incompatibility with newer iOS versions
- Unreliable remote connectivity
- Slow or incomplete file indexing

**Most requested features**

- Ability to download/save files offline
- Improved file browsing and search
- Folder-level backup options
- Better media organization and playback
- More flexible access and sharing controls

## Recent user reviews (10 of 289)

All indexed reviews: https://appshunter.io/ios/app/my-cloud-os-5/id1525641126/reviews.md

### 3/5 — It’s good, but….

*2026-07-29, version 4.30.2*

All works as it’s supposed to but removing the download feature was a huge mistake!!

I really miss that feature and am shopping elsewhere to find a device that allows downloads.

### 4/5 — Magdy

*2026-07-13, version 4.30.2*

Please make copy paste available on the App for folders and files

### 5/5 — Auto back up for iPhone

*2026-07-06, version 4.30.2*

This is a must have for someone who values their photos.  My phone constantly backs up my photos.  I  never have to worry about losing any photos

### 4/5 — Organization

*2026-06-28, version 4.30.0*

It could have better ways to see photos and things

### 5/5 — Love it

*2026-05-24, version 4.29.0*

I love the fact that I can create an album without allowing access to the original pics.

### 4/5 — Good app, BUT add AI search

*2026-05-23, version 4.29.0*

Good app, but lacking the search functionality. Will be a HUGE improvement if users are able to search for person, scene, etc.

### 5/5 — Great app

*2026-05-16, version 4.29.0*

Works great with my PR4100 drive and gives me access no matter where I am.

Has great functionality. Makes it easy to organize and share photos

### 4/5 — Works very well

*2026-05-04, version 4.29.0*

Works great but wish there was an easy way to download everything so that it can be saved in another location. In case god forbid the whole system goes down.

### 1/5 — Stopped working completely

*2026-04-15, version 4.29.0*

Can no longer login to my mycloud nas drive

### 3/5 — Great when it works.

*2026-04-13, version 4.29.0*

Needs rebooting daily to be reliable.

## Frequently asked questions about My Cloud OS 5

### What does My Cloud OS 5 do?

My Cloud OS 5 is a software ecosystem for My Cloud NAS devices that allows you to back up and organize content from multiple computers, smartphones, and tablets. It provides enhanced security, stability, and an improved mobile and web experience for accessing and sharing your files.

### What are the key features of My Cloud OS 5?

Key features include automatic backups from various devices to your private NAS, remote access to your content from anywhere with an internet connection, easy sharing of files and folders, creation of photo albums, and smooth streaming of movies and music.

### Is My Cloud OS 5 free to use?

Yes, the application itself is free to use. The description explicitly states that users can access and share files without costly subscriptions, indicating a free model for the software.

### What devices is My Cloud OS 5 compatible with?

The software is designed for My Cloud NAS devices. The mobile and web apps allow access from smartphones and tablets, and it supports backups from multiple computers, smartphones, and tablets.

### How can I use My Cloud OS 5 for collaboration?

You can easily share content like high-resolution photos, videos, single files, or entire folders with friends, family, or colleagues. You can also invite others to access your My Cloud NAS, enabling seamless collaboration on projects.

## Version history (last 5 releases)

### 4.30.2 — 2026-07-03

Thank you for using My Cloud OS5! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/os5.

### 4.30.0 — 2026-06-18

Thank you for using My Cloud OS5! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/os5.

### 4.29.0 — 2026-03-10

Thank you for using My Cloud OS5! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/os5.

### 4.28.1 — 2025-12-18

Thank you for using My Cloud OS5! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/os5.

### 4.28.0 — 2025-11-17

Thank you for using My Cloud OS5! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/os5.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*