# My Club Med

> Club Med resort information, program, facilities, and team details. (iPhone/iPad app by Club Med.)

- Source: https://appshunter.io/ios/app/my-club-med/id1666945596 (this page in markdown: same URL + `.md`)
- Developer: [Club Med](https://appshunter.io/developer/437448574)
- Category: Travel
- Price: Free
- Rating: 4.00/5 from 221 App Store ratings · 218 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 98 MB
- Languages: Canadian French, German (Germany), British English, Korean, European Spanish, Hebrew, Italian, Japanese, Flemish, Brazilian Portuguese and 1 more
- Released: 2023-04-05
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-club-med/id1666945596/reviews.md

## What is My Club Med?

Do you have an upcoming trip or are you currently at Club Med? 
Log in to My Club Med with your file number or customer account and find out more about your resort! 
Find the dresscode, the program, the facilities, the GO team and more...

## Key features

- Resort program details
- Facility information
- Dress code
- GO team profiles
- Trip planning
- Current stay enhancement

## What do users think of My Club Med?

Overall sentiment: neutral

**Pros**

- 👍 Helpful app for navigating resort
- 👍 Great for planning activities and events
- 👍 Excellent staff and service
- 👍 Fantastic resort experience
- 👍 Variety of activities and entertainment
- 👍 Delicious food and dining options

**Cons**

- 🐛 App crashes and glitches
- 🐛 Unreliable notifications and schedule updates
- 🐛 Limited functionality and missing features
- 🐛 Difficult to log in and navigate
- 🐛 Outdated or inaccurate information

**Commonly reported bugs**

- Login screen issues
- Inability to view upcoming trips
- Inconsistent app behavior across devices

**Most requested features**

- Ability to book activities and reservations through the app
- Interactive map of the resort
- More language options
- Improved performance and stability

## Recent user reviews (10 of 218)

All indexed reviews: https://appshunter.io/ios/app/my-club-med/id1666945596/reviews.md

### 5/5 — Bali

*2026-08-23, version 10.14.0*

Fabulous family holiday! Staff were amazing.

### 5/5 — Excelente

*2026-08-04*

Resort maravilhoso para famílias ! Em especial a recreação do mini club e zico camp , meu filho amou ! Todas as refeições são excelentes e programação de esportes para adultos ótima !

### 5/5 — Great App!

*2026-08-02, version 10.14.0*

Very easy and updated app!

### 5/5 — Perfeito

*2026-08-02*

Excelente

### 5/5 — Praticidade

*2026-07-30*

Informação na palma da mão

**Developer response:** Hello, thank you very much for your great review. We are very pleased that you enjoyed our mobile application. The Club Med App Team

### 5/5 — Excelente

*2026-07-19*

O Lake Paradise é sinônimo de férias de verdade. Um lugar onde se pode escolher o que fazer longe de telas, com muito verde e paisagens lindas. Muitos esportes, muita diversão e muita atenção de todos.

### 5/5 — Breno GO

*2026-07-13*

Excelente

### 1/5 — Disappointment at Club Med Columbus Isle

*2026-06-28, version 10.13.0*

I have been to various Club Med resorts over the span of 20 plus years. Sadly, this last experience did not represent the true club med ethos. Some examples which led to our disappointment include: low energy and vibe from the team ( aside from some individuals, the team members clearly were just going through a routine); young children( including infants) were present - I thought it was 11yrs. and older; the resort overall looked very “ tired” - ripped cushions etc, old graying towels and face cloths, steps in main areas in disrepair. Additionally, they placed us in rooms that were 1/5 mile from main areas. We requested to be relocated and despite an obvious low occupancy, they couldn’t do anything for a number of days and we would be in different areas. This was unacceptable, so we remained in original location. 
The beach and the water was the best aspect of this experience. 
Sadly, I will not return to a Club Med resort based on this experience especially because of the lack of care and concern by the staff.

### 4/5 — Very helpful

*2026-06-09, version 10.13.0*

Please update your GO photos so we can submit reviews using correct names

### 5/5 — Amazing 10 days

*2026-05-26, version 10.12.0*

First and foremost, your circus team made our holiday. Zul, Zikri, Sopie and Angela welcomed us into their team for the week, from teaching us new skills, celebrating in success, to joining us for lunches and dinners, we miss them already. 
We have enjoyed our time spent with all of the team including Nesh, Iore, Amir (arrows please) Hifidz and Lynn.
The food was great and a massive thank you to your chiefs for not making me feel like I was a burden with my gluten allergy, Amir and Hong were more than happy to assist and even make food especially.
The location is beautiful, the activities offered were all great, and the family atmosphere of the staff was great to be apart of forthe time we were there. The only downside was the hotel itself looking a little tired, but in a way this added to the charm of being in the jungle setting. 
Thank you for an amazing 10 days.

## Frequently asked questions about My Club Med

### What can I find in the My Club Med app?

The app provides comprehensive details about your Club Med resort. You can find information on the daily program, available facilities, dress codes for various activities, and profiles of the GO team members.

### Who is this app for?

This application is designed for individuals who have an upcoming trip to a Club Med resort or are currently staying at one. It requires logging in with your file number or customer account.

### Is there a cost to use My Club Med?

Based on the provided information, the app is free to download and use. There are no mentioned costs associated with accessing the resort information.

### How does this app help with my vacation?

It helps you plan your trip by giving you an overview of what to expect at the resort, and it enhances your current stay by providing easy access to daily schedules and resort services.

## Version history (last 5 releases)

### 10.14.0 — 2026-07-15

A new logo has been added to celebrate the opening of the South Africa Beach and Safari resort.
Technical optimizations to improve the performance and stability of our app.
Minor fixes.

### 10.13.0 — 2026-06-04

Our new version includes: 
Improvements to AI-generated translations into Spanish (es-ES).
UI improvements to the confirmation pages and the practitioner selection page (spa experience).
Minor fixes, particularly to the pre-stay experience for booking activities.

### 10.12.0 — 2026-04-07

Calendar sync + activity reminders
Improved quick login (GM info)
Offline banner + new login alert
AI translation + technical update

### 10.11.0 — 2026-02-04

Corrections and performance improvements for an increasingly smooth and reliable application.

### 10.10.1 — 2025-12-11

Correction and improvement of performance

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## More apps by Club Med

- [My Club Med](https://appshunter.io/ios/app/my-club-med/id900913496)
- [Club Med Play](https://appshunter.io/ios/app/club-med-play/id1130946137)
- [My Club Med Guide](https://appshunter.io/ios/app/my-club-med-guide/id1459977156)

All apps by Club Med: https://appshunter.io/developer/437448574

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*