# My CoE App > Integrated service delivery platform for residents, employees, businesses, and communities. (iPhone/iPad app by Ekurhuleni Metropolitan Municipality.) - Source: https://appshunter.io/ios/app/my-coe-app/id1502985853 (this page in markdown: same URL + `.md`) - Developer: [Ekurhuleni Metropolitan Municipality](https://appshunter.io/developer/1080619041) - Category: Business, Finance - Price: Free - Rating: 1.29/5 from 7 App Store ratings · 54 written reviews indexed - Age rating: 4+ - Requires: iOS 15 · 57 MB - Languages: English - Released: 2020-07-02 - Data updated: 2026-06-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-coe-app/id1502985853/reviews.md ## What is My CoE App? My CoE Mobile App is a full service integrated solution that puts residents first. The app enables an accessible, sustainable, convenient, responsive and cost-effective channel for integrated delivery of services to our employees, residents, business and communities. ## Key features - Integrated service delivery - Accessible channel - Sustainable platform - Responsive user experience - Cost-effective solutions ## Recent user reviews (10 of 54) All indexed reviews: https://appshunter.io/ios/app/my-coe-app/id1502985853/reviews.md ### 1/5 — Not working *2025-12-18, version 3.5.4* Go through all the trouble to report low power voltage just for an error message to pop up that the case could not be processed. Waste of time. ### 1/5 — Water Reading *2025-11-13, version 3.5.4* When I want to enter the monthly water reading it jams and can not submit, went to the WhatsApp, to submit there it also has problems, they don’t deserve even that one star and I’m still waiting for my waste bin and there’s no turnaround time 😥 ### 1/5 — Does this app ever work? *2025-09-12, version 3.5.4* At first it did not not accept my Siyakhokha credentials. I then opted to log in as a guest. Now it won’t accept the address from where the query/complaint comes from. Also, is there value in these reviews? Is someone following up on them? All in all, it’s a frustrating app to use ### 1/5 — Worse than terrible *2025-08-04, version 3.5.4* Since the update I’m unable to login. Have tried password reset to no avail. But being a government app it will take months to redesign. ### 1/5 — Nothing functional in this app *2025-07-25, version 3.5.4* Unable to report issues (gives an error message each time). WhatsApp reporting number tells you it’s after hours and says “Goodbye” during office hours! Complaints don’t work. Complaint image upload doesn’t work and freezes the app. Have been trying to report a leak under the road for 4 weeks! ### 1/5 — App getting worse with every update *2025-07-21, version 3.5.4* Leave it to government is SA to brake everything. Thos app is a case in point. With every update it is getting worse. Current version you can hardly see what is going on as 80% of text that you need to click on is not even on screen, so now you need to guess what you want. Then when you can eventually log a service request, this app tells you that "Complaint Warning. No street address found at this location, please move the pin and try again". If it wasn't for the fact that I need this app, I would have deleted it in a flash ### 1/5 — Bad design *2025-06-23, version 3.5.4* When trying to submit readings for meters: It does not register a tap on the screen so I can scroll to see the button to submit. ### 1/5 — Can’t submit meter readings anymore *2025-06-23, version 3.5.4* After the most recent update once you click on the text box to add water meter readings the keyboard covers the submit button and you can’t close the keyboard to submit. So it is completely non-functional. ### 1/5 — Useless *2025-06-21, version 3.5.4* This is such a bad app you cannot even submit your reading because you cannot press the button to submit because keypad stays visible and there is no way to hide it. Among a lot of other issues. Get it fixed or contact me and I will write you a better app!! ### 1/5 — Cannot upload meter readings *2025-06-13, version 3.5.4* Have been trying for almost an hour to upload meter readings, keep getting an error. Cannot upload a photo from phone, nothing happens. When taking a photo it gives an error while uploading ## Frequently asked questions about My CoE App ### What is My CoE App? My CoE App is a mobile application designed to provide a full-service integrated solution for employees, residents, businesses, and communities. It aims to deliver services in an accessible, sustainable, convenient, responsive, and cost-effective manner. ### What devices does My CoE App support? My CoE App is available for iPhone, iPad, and iPod devices. It is designed to function across these Apple platforms. ### What is the age rating for My CoE App? My CoE App has an age rating of 4+. This indicates that content within the app is generally suitable for children aged four and above. ### How often is My CoE App updated? The latest version of My CoE App is 3.5.4, and it was last updated on June 11, 2025. Updates are released periodically to improve functionality and address any issues. ### Is My CoE App free to download? Yes, My CoE App is available for free download. There are no upfront costs associated with acquiring the application. ### Does My CoE App have advertisements? No, My CoE App does not contain advertisements. Users can expect an ad-free experience while using the application. ### What is the user feedback on My CoE App? User feedback for My CoE App is currently limited, with an average rating of 1.3 stars from 7 ratings. This suggests that users have expressed some dissatisfaction with the current version. ### When was My CoE App first released? My CoE App was initially released on July 2, 2020. It has undergone several updates since its original launch. ## Version history (last 5 releases) ### 3.5.4 — 2025-06-11 App Redesign. ### 3.4.1 — 2024-11-18 - bug fixes ### 3.4.0 — 2022-11-20 - Bug fixes on Meter Systems ### 3.3.1 — 2022-09-19 - Bug fixes ### 3.3.0 — 2022-06-30 - Added Meter Readings functionality ## Apps similar to My CoE App | App | Rating | Price | Category | | --- | --- | --- | --- | | [SANRAL](https://appshunter.io/ios/app/sanral/id1345908485) | — | Free | Business | | [Mweb](https://appshunter.io/ios/app/mweb/id1618751520) | 1.1 (8) | Free | Business | | [Matrix Vehicle Tracking](https://appshunter.io/ios/app/matrix-vehicle-tracking/id1607802433) | 1.5 (2) | Free | Business | ## Related topics [ekurhuleni metropolitan municipality](https://appshunter.io/ios/topics/ekurhuleni-metropolitan-municipality) · [coe](https://appshunter.io/ios/topics/coe) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*