# My Community Credit Union — user reviews > 55 indexed App Store user reviews of My Community Credit Union by My Community Credit Union, rated 4.90/5 from 8,919 ratings. - Source: https://appshunter.io/ios/app/my-community-credit-union/id1478017223/reviews - App overview in markdown: https://appshunter.io/ios/app/my-community-credit-union/id1478017223.md - Rating breakdown: 5★ 8,125 · 4★ 577 · 3★ 146 · 2★ 25 · 1★ 46 ## What do users think of My Community Credit Union? Overall sentiment: neutral **Pros** - 👍 Excellent customer service - 💡 Convenient mobile banking features - 🚀 Fast and easy to use - 🔒 Secure banking experience **Cons** - 🐛 Recurring mobile deposit issues - 🐛 Frequent app crashes and log-outs - 🐛 Unreliable app performance **Commonly reported bugs** - Mobile deposit not working for many users - App crashing and logging users out unexpectedly **Most requested features** - Fix mobile deposit functionality - Improve app stability and reliability ## Newest reviews (11 of 55) ### 4/5 — Recommended changes *2025-04-01, version 4015.2.3* Please go back to the old way of showing deposits as a green font so they are easier to spot while looking down the ledger. That was a great feature that no longer exists. ### 5/5 — Review *2024-07-04, version 4013.1.0* So far this is really good ### 5/5 — Awesome *2024-05-19, version 4012.3.0* Love my bank ### 5/5 — 1ro *2024-03-20, version 4012.2.0* Se lo recomiendo ### 5/5 — My community *2024-01-03, version 4011.1.0* Great ladies and gentlemen helping me out. Sometimes on things with apps dealing with the bank. Set up things for me a few times. The one on Midkiff and cuthbert!! ### 5/5 — Like it *2023-12-19, version 4011.1.0* I love this bank. More than 10 years with excelent service ### 5/5 — Love my bank. *2023-11-08, version 4010.2.1* been ### 5/5 — . *2023-05-13, version 4007.2.1* It’s amazing !!! , I’ve never had a problem with this bank . ### 5/5 — My Community Credit Union *2023-05-04, version 4006.0.1* I love this app, it allows me to do basically everything with my account and it’s very convenient ❤️ ### 5/5 — BANKING WITH A PULSE! *2023-01-08, version 4005.5.0* I have been a member for more than 12 years and I have been happy with the service and convenience ever since ! ### 4/5 — Fix mobile deposit *2023-01-07, version 4005.5.0* I’m tired of all these fake positive reviews it’s been months and y’all still haven’t been able to fix mobile deposit and it’s so consistent logging me off out of no where please do something already ## Most critical reviews (10 lowest-rated) ### 1/5 — WORK ON THE APP *2026-08-22, version 4022.1.1* Need to work on the app, i cant ever get into the app without it giving me a blank screen, even if i restart my phone, its all the time, im starting to hate this bank, get it fixed!! ### 1/5 — Activity not in order *2026-08-14, version 4022.0.0* I try going threw my spending activities and everything is just everywhere nothing is in order and I really feel like you guys take the money twice once when I purchase the item and it stays in pending for a day then removes the money again and puts me in negative so I go to my activities and can’t find the same amount anywhere the spending activities are never in order they are always all over the place and makes it very difficult to put my spending in order for the day all in all terrible bank terrible app I can’t wait tell my wife ready to switch banks with me ### 1/5 — Not happy *2025-05-05, version 4016.2.2* Poor customer support 0/10 ### 1/5 — On line banking *2025-02-23, version 4015.2.3* I have been working on finances to see where my money is going but I am having to log back in very often, every time I get up to do something else it seems and that is very frustrating. Also, I wish the check memo was visible on the statement or even better the vendor the check is payable to. There are also check images missing on many of the checks I have written. ### 1/5 — Never downloading again *2024-10-17, version 4014.1.3* This app just took 80 dollars out of my checking account out of no where so now I’m stuck with negative 80 dollars and the rest of my money in my savings account ### 1/5 — Tired. *2024-07-16, version 4013.2.0* I am so tired of getting kicked out of this app. I would save myself a lot of time in trouble if I just closed my account and moved it to a different bank.. ### 1/5 — Really?! *2023-02-11, version 4006.0.1* App finally updated again…I thought ‘finally the remote deposit will be fixed!’ Only to be disappointed once again. This is ridiculous.it hasn’t worked in a year. I’m gettin sick and tired of having to physically go deposit checks in this day and age. Fix it. Or I will be forced to move all of my accounts to a different CU. ### 1/5 — Default, mobile app *2023-02-01, version 4005.5.0* Hello I am needing the IT department for a troubleshooting issue. My wife and I have the MyCommunity mobile app on our IPhones and we use the mobile deposit option a lot with our cameras in the past, however it’s no longer letting either of us use it. When we try logging into the mobile deposit segment it kicks us out of the whole app. We have tried logging out of the app and going back in. We have tried turning off the iPhones and rebooting the iPhone system. We have updated our phones and we have also tried deleting the app and redownloading it. HELP! ### 1/5 — Good when it loads *2020-09-27, version 3014.2.0* This app is really good when it loads. But it’s been saying try again later when I just open the app. Restarted my phone still has not worked. This has happened on many occasions. ### 2/5 — Deposit a check stopped working *2023-03-01, version 4006.0.1* Been using this app for years and have loved it. But a few months ago (maybe longer) it stopped allowing me to deposit a check. Click on it and the app just closes. So now I have to go to the H‑E‑B branch to deposit after work. It’s a little thing. But it is inconvenient. ## Most praised reviews (10 highest-rated) ### 5/5 — Banking *2026-08-10, version 4022.0.0* Love my bank . ### 5/5 — Love love love *2026-07-10, version 4021.1.3* Longtime member of the Bank love the Bank love the app ### 5/5 — Easy Money A+ *2026-07-03, version 4021.1.3* This app allow’s for clarity and transparency when dealing with my personal accounts and business accounts. Love it. MCCU family for life. ### 5/5 — Check cashing *2026-05-29, version 4021.0.2* I love the fact that I can cash a 5000 check without needing to have 5000 in my account. BOA will not cash my checks unless I have the amount in my account. My checks have never bounce and I have never had an issue cashing one out with My Community ❤️ ### 5/5 — All staff *2026-05-29, version 4021.0.2* Always excellent service from everyone ### 5/5 — Jocelyn *2026-03-02, version 4020.0.0* Deserves a big raise ### 5/5 — Muy profecionales los que habren cuentas nuevas gracias *2025-02-26, version 4015.2.3* Segura 👍 ### 5/5 — Reebok *2025-02-03, version 4015.2.3* Trebol1960 ### 5/5 — Great mobile App *2024-09-06, version 4014.0.0* Congrats to all employees of this great My Community Credit Unión. I love my mobile application Juan Luna ### 5/5 — My Bank!!!! *2024-07-31, version 4013.2.0* I love my bank, they have helped me in the 10year+ of being a member. Not everything is perfect, but nothing is. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*