# My Consumer Cellular — Big Wireless coverage for less > Mobile app for managing wireless service accounts and accessing customer support. (iPhone/iPad app by Consumer Cellular, Inc..) - Source: https://appshunter.io/ios/app/my-consumer-cellular/id781028236 (this page in markdown: same URL + `.md`) - Developer: [Consumer Cellular, Inc.](https://appshunter.io/developer/781028239) - Category: Utilities, Productivity - Price: Free - Rating: 3.34/5 from 1,537 App Store ratings · 228 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 39 MB - Languages: English - Released: 2013-12-20 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-consumer-cellular/id781028236/reviews.md ## What is My Consumer Cellular? Here’s yet another way Consumer Cellular makes wireless service easy. With the MyCC app, you can conveniently manage your Consumer Cellular account right from your smartphone. Track your usage, pay your bill, upgrade or manage your monthly plan. You can enable or disable select service functions. Plus, you can access our award-winning customer support - chat or call us right from the app with the touch of a button! By using the free Consumer Cellular app on your iPhone or iPad, you’ve got control of your wireless needs in the palm of your hand. ## Key features - Manage account - Track usage - Pay bills - Upgrade plans - Enable/disable services - Access customer support ## What do users think of My Consumer Cellular? Overall sentiment: neutral **Pros** - 🚀 Great service - 👍 Reliable and dependable - 💰 Affordable pricing - 🌟 Excellent customer service **Cons** - 🐛 App crashes and login issues - 📉 Inaccurate data usage reporting - 🔒 Fingerprint/Face ID not working - 🤔 Confusing and limited app functionality **Commonly reported bugs** - App freezing and becoming unresponsive - Login credentials not being saved - Incorrect billing and data usage information **Most requested features** - Ability to manage account details within the app - Real-time data usage tracking - Improved app stability and performance - Seamless integration between app and website ## Recent user reviews (10 of 228) All indexed reviews: https://appshunter.io/ios/app/my-consumer-cellular/id781028236/reviews.md ### 5/5 — Tammy Coleman *2026-08-14, version 9.7.0* Nickname Jojo ### 5/5 — Homemaker *2026-08-10, version 9.7.0* Help ### 2/5 — Too many issues with the app *2026-08-08, version 9.7.0* Yes, I think that this company provides great pricing for cellular service but they need to fix this app! Constantly changing my password, cannot make corrections that I didn’t put in, constantly kicking me out and I have to keep logging back in and don’t let me start on customer service support. Maybe this works great for some but it based on these reviews, but I don’t agree. ### 1/5 — Worthless service!! *2026-07-14, version 9.7.0* Ads for this service are nothing but false! This is the most unreliable service I have ever had. Customer service is by far the worst! Only 1 time has customer service helped me solve an issue I experienced after 4 other attempts. Service reps or rude to the point of having to hang up on them. Their upgrade/trade in service offered “asurian” took my phone never returned it and never payed me what they told me they would. Never received a dime and get no answers or responses. This service is a scam!!! ### 1/5 — Useless *2026-07-12, version 9.7.0* The app is basically useless. You’ll get prompted to login into the website for most things so just there first. ### 1/5 — Not Reliable *2026-07-01, version 9.7.0* I am really happy with the wireless service and pricing, but the mobile app for iOS just doesn’t want to let me log in. When I start the app it quickly goes to the login screen and automatically fills in whatever was entered the last time instead of waiting to let me enter the current account information. I’m re-installing it now for the third time hoping I can get it to work. I feel like the app should be the best way to check billing and usage over the web portal. ### 1/5 — I am Ripped off next month payment dollar 67 for used of 44 mb may be 2 gb untill due date. *2026-06-29, version 9.7.0* Why am I charged over the data plan? I have 10 GB data plan & i didn’t finish my data not even close but I am being charged over and over. They upgraded for next data plan which is upgraded to 15 GB. I call customer service but they are saying glitches or restart your phone, clear cookies. No i didn’t agree because they did it more than there times. Please do not upgrade my data plan that i don’t even finish the current plan. I need also my money back. They upgraded to 50 GB plan. I just using the plan because nothing that I can do. I did use the plan or pay for it for a while. Recently I didn’t use the data that much I used like 4GB.. but I find out that I have still been charged for 50 GB data plan. Oh dear Concumer you automatically UPGRADED for over data usage WHY not you automatically DOWNGRADE for No or Few Data Usage? Update Why this app requires to log in again when I go to settings?? I already log in but still needing a log in process again! I am very tired of consumer cellular and the app. I am currently 44 mb usage but next payment is 30 gb dollar 67 😳😩. This is hilarious. I understood you rise the data because I used it at that time and already paid but why don’t you automatically decrease the plan when I don’t use not even close 5 gb. So, I am going to pay next payment dollar 67 with projected usage 315 mb. This is ripped off. ### 1/5 — Useless app *2026-06-20, version 9.7.0* Doesn’t work anymore. It used to work, but now does not accept logins. Amateur software. ### 5/5 — Customer Service *2026-05-01, version 9.6.0* The title says it all! When you call they are helpful and get the problem solved! No problem with phone service either! ### 1/5 — The worst *2026-04-22, version 9.6.0* This is the worst service I have ever had , it’s not good for any age group , places where it’s essential to have service you will not have it , most of the time I am on SOS. DO NOT USE CONSUMER CELLULAR ## Frequently asked questions about My Consumer Cellular ### What can I do with the MyCC app? The MyCC app allows you to conveniently manage your Consumer Cellular account directly from your smartphone. You can track your data, talk, and text usage, pay your monthly bill, and even upgrade or manage your existing monthly plan. ### How do I get help if I have a problem? You can access Consumer Cellular's award-winning customer support directly through the app. You have the option to chat with a representative or call them with the touch of a button, making it easy to resolve any issues. ### Is there a cost to use this app? No, the MyCC app is free to use. It is provided by Consumer Cellular as a convenient tool for their customers to manage their wireless service. ### What devices is the app compatible with? The app is designed for use on iPhones and iPads, giving you control of your wireless needs directly in the palm of your hand. ## Version history (last 5 releases) ### 9.7.0 — 2026-05-29 We are launching two brand new phones: SpeakEasy Flip and SpeakEasy Smart. No complicated tech here. Just what you need to stay connected. Both phones have been designed with large, easy-to-read screens; loud, clear speakers and built-in emergency response. Find out more at speakeasymobile.com ### 9.6.0 — 2026-04-10 Bug fixes and performance improvements to enhance your experience. ### 9.5.0 — 2026-02-26 Bug fixes and performance improvements to enhance your experience. ### 9.4.0 — 2026-01-16 Happy New Year! If you're on a new plan featuring unlimited data we've updated the usage, notifications and alerts about data used on those plans. ### 9.3.0 — 2025-12-13 Looking for more communication about your account or want refreshed information? We have you covered with this update. Allow push notifications and now pull down on the Home screen to refresh what is displayed. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*