# My Cyta — user reviews

> 22 indexed App Store user reviews of My Cyta by Cyta, rated 4.70/5 from 91 ratings.

- Source: https://appshunter.io/ios/app/my-cyta/id1021183761/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-cyta/id1021183761.md
- Rating breakdown: 5★ 79 · 4★ 5 · 3★ 2 · 2★ 0 · 1★ 5

## Newest reviews (6 of 22)

### 1/5 — Not working

*2018-10-31, version 2.1*

Not working on Iphone

### 1/5 — Error

*2018-09-19, version 2.0*

Won’t work

### 1/5 — Not working

*2018-08-12, version 2.0*

Not working, gives errors

### 1/5 — This app is a waste of time

*2017-08-31, version 1.4*

A chocolate teapot would be more useful.

### 1/5 — Bug

*2015-08-07, version 1.0*

Cannot open the application

### 1/5 — Not working

*2015-08-03, version 1.0*

It is not working with Iphone 5s and ios 8.4. It crashes all the time. I tried to unistall it and install it again, but nothing change. Keep crashing, please fix it.

## Most critical reviews (10 lowest-rated)

### 1/5 — No stars gained

*2025-04-13, version 5.4.0*

No stars added after i shake the phone

### 1/5 — Tragic Service!

*2025-04-12, version 5.3.1*

The worst service for to and broadband ever. Terrible customer service. They think they are at the top of it all and do not respect customers when facing problems streaming paid services! Just unsubscribe simples :-)

### 1/5 — Login issues

*2024-12-19, version 5.3.0*

I have tried everything possible in order to log in, yet whenever I input the credentials I get an error message. Also unable to verify my phone on the web UI because the service is unavailable 24/7, yet I am spammed with messages about remaining points.

### 1/5 — Does not work

*2024-10-05, version 5.1.1*

Does not work. repeated tries to login only to be met with the same message that I need to login again. Useless. Maybe hire some app developers?

### 1/5 — Don’t waste your time!

*2024-04-30, version 5.0.0*

After several hours of my life I won’t get back, have given up on getting this to work.

### 1/5 — Rubbish does not load

*2023-09-15, version 4.2.1*

When it loads it crashes, and when it works once in a blue moon there is nothing to gain…. The next blue moon will be 2057 I will try again.

### 1/5 — Disaster

*2023-07-30, version 4.2.1*

what a shame … Such a big company with an app that doesn’t load …..

### 1/5 — Fix your update

*2021-12-22, version 2.5.5*

Can’t get in. Crashes every time

### 1/5 — Not working

*2021-12-20, version 2.5.5*

The app is no longer works in iPhone 11 after the upgrade to version 2.5.5. It simply crashes on the start

### 1/5 — Requires an upgrade

*2021-03-15, version 2.5.1*

This year Cyta did amazing things in Cyprus! Gave us Fiber Optic internet and introduced 5G on the island. However this app is a major downside, loads of bugs, hard logins every time(why do I even have to log in every time!?) Cyta, you need to fix your app ASAP! It is extremely important to have a well build app come on!

## Most praised reviews (6 highest-rated)

### 5/5 — Love it!

*2025-03-21, version 5.3.1*

App is great! Very user friendly.

### 3/5 — Needs a lot of enhancements

*2025-12-04, version 5.6.0*

The new update lets you log in with biometrics, which is great. But forcing a login every single time you open the app is unnecessary. It’s also pretty slow for certain things at times and you end up just waiting for it to load. And please add Apple Pay support. It’s 2025… having to type in my card details to make a purchase shouldn’t still be a thing

### 3/5 — Unknown Err

*2018-09-13, version 2.0*

Not working

### 2/5 — Needs a lot of work

*2025-02-01, version 5.3.1*

It’s been improved since I upgraded to a contract but still not nearly good as it should be. It glitches a lot and needs a bug update asap

### 2/5 — Serious issues

*2024-09-07, version 5.1.1*

After the last update, the app has issues. Can not pay via the app as I used to and also is asking me to renew my plan which ends in 13 months!

### 2/5 — Slow app. No points gained

*2023-08-22*

App takes forever to process the transaction. No points gained after i pay through the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
