# My DC Water

> Mobile application for DC Water customers to manage bills and account information. (iPhone/iPad app by Vertex Business Services LLC.)

- Source: https://appshunter.io/ios/app/my-dc-water/id1235380231 (this page in markdown: same URL + `.md`)
- Developer: [Vertex Business Services LLC](https://appshunter.io/developer/907514427)
- Category: Utilities
- Price: Free
- Rating: 1.80/5 from 10 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 14 MB
- Languages: English
- Released: 2017-08-03
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-dc-water/id1235380231/reviews.md

## What is My DC Water?

Download the free “My DC Water” app. Quickly and easily pay your bill or view your account information. 

Set up a new User ID (or use an existing DC Water User ID) to access your billing accounts. All customers with a DC Water account are welcome to use the mobile application.

## Key features

- Pay bills
- View account information
- Set up new User ID
- Access billing accounts
- Mobile utility management

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/my-dc-water/id1235380231/reviews.md

### 1/5 — Buggy and doesn’t work

*2024-01-04*

App doesn’t work half the time.  You can’t even log in.  The screen freezes.  Then most of the actions you want to take it just opens a browser and takes you to the DC Water website, which is also buggy.  A total flop.

### 1/5 — How do you log out???

*2023-08-22*

I opened the app several  days ago to check my bill, which showed $0.00 due. Tried to log out but could not find any such option although I looked everywhere - so I just left it open. 
Got a call from DC WASA today saying I had a past due balance! Had I been able to log out and back in I imagine it would have updated - now I'm late.

### 1/5 — Just use Safari

*2021-12-16, version 1.3.1*

This is a joke of an app. All they do is render thr mobile website inside of their app.  At least with Mobile Safari I can save my password. If this was a real app it should stay logged in between sessions.

### 4/5 — No Way To Log Out on Navigation Side Bar

*2021-05-31, version 1.3.1*

No Way To Log Out on Navigation Side Bar

## Frequently asked questions about My DC Water

### How do I pay my bill with My DC Water?

You can easily pay your bill directly through the My DC Water app. Simply log in to your account and navigate to the payment section to complete your transaction.

### Can I view my past bills in My DC Water?

Yes, the app allows you to view your account information, which typically includes access to past billing statements. This helps you track your water usage and payment history.

### What devices does My DC Water support?

My DC Water is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

### Is My DC Water free to download?

Yes, My DC Water is a free application. You can download it from the app store without any initial cost.

### How often is My DC Water updated?

The app was last updated on July 27, 2023, with version 1.3.2. Updates typically include bug fixes and performance improvements to enhance user experience.

### What is the age rating for My DC Water?

My DC Water has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.

### What do users think of My DC Water?

User feedback for My DC Water indicates a low satisfaction rate, with an average rating of 1.8 stars from 10 ratings. This suggests there may be areas for improvement in user experience or functionality.

### Can I use an existing DC Water User ID with the app?

Yes, you can use an existing DC Water User ID to access your billing accounts within the mobile application. Alternatively, you can set up a new User ID if needed.

## Version history (last 2 releases)

### 1.3.2 — 2023-07-27

Huna URL changes
Privacy statement link updates
Billing option fixes

### 1.3.1 — 2020-02-21

Bug fixes and performance improvement.

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## More apps by Vertex Business Services LLC

- [MSD Bill Pay](https://appshunter.io/ios/app/msd-bill-pay/id1022011953)
- [EPCOR USA](https://appshunter.io/ios/app/epcor-usa/id1313660311)
- [RWA Connect](https://appshunter.io/ios/app/rwa-connect/id1591260901)
- [VXconnect](https://appshunter.io/ios/app/vxconnect/id6761135315)

All apps by Vertex Business Services LLC: https://appshunter.io/developer/907514427

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
