# My DC Water — user reviews

> 4 indexed App Store user reviews of My DC Water by Vertex Business Services LLC, rated 1.80/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/my-dc-water/id1235380231/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-dc-water/id1235380231.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 7

## Most critical reviews (4 lowest-rated)

### 1/5 — Buggy and doesn’t work

*2024-01-04*

App doesn’t work half the time.  You can’t even log in.  The screen freezes.  Then most of the actions you want to take it just opens a browser and takes you to the DC Water website, which is also buggy.  A total flop.

### 1/5 — How do you log out???

*2023-08-22*

I opened the app several  days ago to check my bill, which showed $0.00 due. Tried to log out but could not find any such option although I looked everywhere - so I just left it open. 
Got a call from DC WASA today saying I had a past due balance! Had I been able to log out and back in I imagine it would have updated - now I'm late.

### 1/5 — Just use Safari

*2021-12-16, version 1.3.1*

This is a joke of an app. All they do is render thr mobile website inside of their app.  At least with Mobile Safari I can save my password. If this was a real app it should stay logged in between sessions.

### 4/5 — No Way To Log Out on Navigation Side Bar

*2021-05-31, version 1.3.1*

No Way To Log Out on Navigation Side Bar

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*