# my e-PASS — Attiki Odos – My e-PASS > Electronic toll collection account management for Nea Attiki Odos subscribers. (iPhone/iPad app by IBI Group Hellas SA.) - Source: https://appshunter.io/ios/app/my-e-pass/id1509414372 (this page in markdown: same URL + `.md`) - Developer: [IBI Group Hellas SA](https://appshunter.io/developer/903840407) - Category: Travel, Lifestyle - Price: Free - Rating: 3.33/5 from 3 App Store ratings · 2 written reviews indexed - Age rating: 17+ - Requires: iOS 11.0 · 16 MB - Languages: English - Released: 2020-07-07 - Data updated: 2026-06-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-e-pass/id1509414372/reviews.md ## What is my e? The Mobile Application is intended for Nea Attiki Odos existing customers (e-PASS subscribers) and provides functionalities existing on the Customer WEB portal https://cs.attiki-odos.gr The Mobile App supports Greek and English. In order to be able to login to the Mobile App, the user will have to be a registered Customer WEB portal user. When the user launches the Mobile App, the Welcome screen is displayed. The Welcome screen includes the login area for the user to log in or make use of the other elements of the Contact Information and the Customer Service centre locations. By selecting any of the elements, a static page with the contact information for Customer service telephone number is provided and the customer service email is displayed. In addition, the Mobile App supports persistent login on the Welcome screen, if selected by the user. Moreover, the Welcome screen also supports a “forgot password” functionality. The user can reset his/her password in case the existing password has been forgotten. Once the user is logged into the Mobile App, the Home screen is displayed to the user. Additional summary information on the Home screen includes: the subscriber code, the Commercial policy programme that the user is subscribed to, the amount and timestamp of the last payment and the information of the Transponders-Account cards assigned to the subscribers’ Electronic Toll Collection (ETC) account. From the Menu screen, the Mobile user can access the following features of the App: 1) View the Account Details for one or more Electronic Toll Collection (ETC) accounts linked to the Mobile user 2) Make an Account Payment to replenish the ETC account with either the selection of a new Bank card or with the use of an existing Bank card 3) View the Account Activity of transactions and payment performed within the last 7 days 4) Reset the Password if forgotten 5) Change the existing password 6) Send a request to the Customer Service with the use of a Communication form 7) View the stored Bank Cards 8) View the assigned Transponders-Account cards to the subscribers’ Electronic Toll Collection (ETC) account and report them as Lost/Stolen The Mobile App user can also make online payment using the tokenized redirect services of the cooperating Payment Provider. Once the information is submitted from the Mobile App’s checkout page, the customer will be re-directed to the Payment Provider's entry page for processing of the payment request. Another feature of the Mobile App is to allow the user to view his/her account activity for any of the subscription accounts that are linked to their Mobile user. Information displayed on the Account activity includes Toll transactions, Account Payments, Transponders-Account cards assigned to each subscription account, the Account balance and the account balance status. The Mobile App also supports a Communication form for the Mobile App user to select from a predefined list of the drop-down menu, the subject area for which Customer Service would like to communicate with the user. The Mobile App also supports the viewing of the stored Bank Cards and the possibility to remove the Bank cards. The Mobile App user is able to view the assigned Transponders-Account cards to the subscribers’ Electronic Toll Collection (ETC) account and he/she can report it as Lost/Stolen. The user can select the display language either in Greek or in English (mutually exclusive) through the settings page. The settings page also supports the Change Password and the Terms of Use and Privacy Policy. ## Key features - View account details - Make account payments - Track recent transactions - Reset forgotten password - Report lost/stolen transponders - Manage stored bank cards ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/my-e-pass/id1509414372/reviews.md ### 4/5 — New user registration *2025-06-13* Was not immediately clear how to obtain a username and password. There is no registration link or guidance in the app for new users. You have to register on the web portal before you can use the app. ### 2/5 — bad user experience *2024-11-26* There is no warning or alert that you changed your old app. Have been trying troubleshoot login in to the old app for 5 mins then to realize you produced a new app. I had login issues with the new app too. I do not think this was properly tested. The sandwich bar on the right but the menu pops up from the left. Not a big deal but for someone that has been trying to login for 5 mins, this was annoying. ## Frequently asked questions about my e ### What can I do with my e-PASS? my e-PASS allows you to view your account details, make payments to your electronic toll collection account, view recent transaction activity, and report lost or stolen transponders. You can also manage your stored bank cards and reset or change your password. ### Is my e-PASS free to use? Yes, my e-PASS is a free application. It does not require any payment to download or use its core functionalities for managing your Nea Attiki Odos toll account. ### What devices does my e-PASS support? my e-PASS is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across Apple's mobile ecosystem. ### How often is my e-PASS updated? The latest version of my e-PASS is 2.0.0, last updated on February 12, 2025. Updates typically include bug fixes, performance improvements, and new features to enhance user experience. ### Can I use my e-PASS offline? While the app provides access to account information and transaction history, an internet connection is likely required for real-time account updates, payments, and communication with customer service. Offline functionality for viewing static information may be limited. ### What is the age rating for my e-PASS? my e-PASS has an age rating of 17+. This rating is determined by app store guidelines and may reflect the nature of financial transactions or account management features. ### How do I reset my password in my e-PASS? If you forget your password, my e-PASS offers a 'forgot password' functionality on the Welcome screen. You can follow the on-screen prompts to reset your password and regain access to your account. ### Does my e-PASS have ads? No, my e-PASS does not contain advertisements. As a free application focused on essential account management, it provides an ad-free experience for its users. ## Version history (last 5 releases) ### 2.0.0 — 2025-02-12 This release includes various fixes and improvements. ### 1.1.1 — 2024-10-30 This release provides among other the new logo of Nea Attiki Odos, updated terms and new customer contact email. ### 1.0.28 — 2024-10-04 This release includes various fixes and improvements. ### 1.0.23 — 2023-10-30 This update fixes a bug related to electronic payment amount input ### 1.0.17 — 2023-06-07 This release includes an updated Customer Service Center (CSC) location list ## Apps similar to my e | App | Rating | Price | Category | | --- | --- | --- | --- | | [Plazz - Reserve your beach bed](https://appshunter.io/ios/app/plazz-reserve-your-beach-bed/id992163240) | 3.0 (3) | Free | Travel | | [MyEgnatiaPass](https://appshunter.io/ios/app/myegnatiapass/id1543667704) | — | Free | Travel | | [Chargespot by Protergia](https://appshunter.io/ios/app/chargespot-by-protergia/id6444136319) | 2.0 (1) | Free | Travel | | [Gov.gr MyCoast](https://appshunter.io/ios/app/govgr-mycoast/id6477921881) | 3.0 (2) | Free | Travel | ## Related topics [ibi group hellas sa](https://appshunter.io/ios/topics/ibi-group-hellas-sa) · [my odos](https://appshunter.io/ios/topics/my-odos) · [nea odos sa](https://appshunter.io/ios/topics/nea-odos-sa) · [agora pass](https://appshunter.io/ios/topics/agora-pass) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*