# my e-PASS — user reviews

> 2 indexed App Store user reviews of my e by IBI Group Hellas SA, rated 3.33/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/my-e-pass/id1509414372/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-e-pass/id1509414372.md
- Rating breakdown: 5★ 0 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 0

## Most critical reviews (2 lowest-rated)

### 2/5 — bad user experience

*2024-11-26*

There is no warning or alert that you changed your old app. Have been trying troubleshoot login in to the old app for 5 mins then to realize you produced a new app. 

I had login issues with the new app too. I do not think this was properly tested. 

The sandwich bar on the right but the menu pops up from the left. Not a big deal but for someone that has been trying to login for 5 mins, this was annoying.

### 4/5 — New user registration

*2025-06-13*

Was not immediately clear how to obtain a username and password.  There is no registration link or guidance in the app for new users.  You have to register on the web portal before you can use the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*