# My EAP

> Mobile access to confidential Employee Assistance Program (EAP) support and wellness resources. (iPhone/iPad app by Morneau Shepell.)

- Source: https://appshunter.io/ios/app/my-eap/id436292883 (this page in markdown: same URL + `.md`)
- Developer: [Morneau Shepell](https://appshunter.io/developer/436292886)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 3.00/5 from 9 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 23 MB
- Languages: American English, French (France), European Spanish
- Released: 2011-05-22
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-eap/id436292883/reviews.md

## What is My EAP?

My EAP can help

Get the help you need on your mobile device, anytime and anywhere.
Gain immediate, confidential, and secure access to your Employee Assistance Program (EAP) on your mobile device. This award-winning app from the world’s largest EAP provider is free to download worldwide and provides in-app EAP support tools along with access to general health and wellness information.

Confidential EAP support anytime, anywhere
•	Text message with a counselor
•	Call our Care Access Center for support worldwide with one touch
•	Assess your stress level, health of your relationship, and financial wellness
•	Connect with your EAP online tools
•	Insightful articles and videos
•	Available in English, Spanish, and French 
•	Use same login credentials as our EAP website, workhealthlife.com/us

## Key features

- Text message with a counselor
- Call Care Access Center
- Assess stress and wellness
- Connect with online EAP tools
- Health and wellness articles/videos
- Multilingual support

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/my-eap/id436292883/reviews.md

### 1/5 — Application cannot be used at all. Frozen

*2026-01-29, version 5.0*

I use iOS 26.2 on an iPhone 12 and the app cannot be use at all. The first page that appear is the country selection page but it is frozen. There is no way to select the country and continue to use the application.

### 1/5 — App Doesn’t Function

*2025-12-12, version 5.0*

Downloaded the app and upon opening it brings me to “Choose Your Country” but you can’t scroll nor choose. So essentially the app does not function. DO NOT DOWNLOAD.

### 1/5 — Nothing works, often doesn’t even open

*2025-09-18, version 5.0*

Upon opening, it keeps displaying “Downloading new contact”. “Chat now” function tells you to go to their website. Other functions stuck at “connecting to server”. Useless, developer should be ashamed of such abysmal product.

### 1/5 — Faulty

*2025-05-05, version 5.0*

Can someone make sure the country issue is fixed? This app is very glitchy. Please try downloading on your own to test.

### 1/5 — Freezing/startup errors

*2025-05-04, version 5.0*

Never got to use the app yet, it’s been inoperable right at first glance… probably hasn’t had maintenance on bug fixes… highly suggest find health benefits from a different health and fitness app until this gets resolved

### 1/5 — App is antiquated and can barely support itself

*2025-01-28, version 5.0*

App looks like it is from the early 2000’s and it’s clear that no money or effort has gone into improving the quality or graphics. It is also barely able to function in its most basic functionality: signing into the app. Also bring back the e-counselling feature.

Update: app keeps crashing

### 1/5 — Useless

*2025-01-12, version 5.0*

Couldnt get past the first page on opening the app . It showed to select my country, no scroll, no tap. Frozen page.

### 1/5 — App is antiquated and can barely support itself

*2024-08-12*

App looks like it is from the early 2000’s and it’s clear that no money or effort has gone into improving the quality or graphics. It is also barely able to function in its most basic functionality: signing into the app. Also bring back the e-counselling feature.

### 1/5 — Doesn’t even open

*2024-06-26, version 5.0*

It takes you to the country selection and then the app just freezes

### 1/5 — Terrible app

*2024-04-02, version 5.0*

This app is useless. The interface is confusing and you can’t actually book anything without calling. Completely useless

## Frequently asked questions about My EAP

### What does the My EAP app do?

The My EAP app provides confidential and secure access to your Employee Assistance Program (EAP) support tools and general health and wellness information directly from your mobile device. It allows you to connect with counselors, assess your well-being, and access online resources.

### What are the key features of the My EAP app?

Key features include the ability to text message with a counselor, call the Care Access Center for worldwide support with one touch, assess your stress level, relationship health, and financial wellness, connect with online EAP tools, and access insightful articles and videos.

### Is the My EAP app free to use?

Yes, the app is free to download worldwide. The description does not mention any in-app purchases or subscription fees for accessing the EAP support tools and general health information.

### What languages is the My EAP app available in?

The app is available in English, Spanish, and French, making its support and resources accessible to a wider range of users.

### How do I log in to the My EAP app?

You can use the same login credentials that you use for the EAP website, workhealthlife.com/us. This ensures a seamless experience between the web and mobile platforms.

## Version history (last 5 releases)

### 5.0 — 2023-02-27

ecounselling is no longer supported

### 4.0 — 2023-01-10

update sdk and bug fixes

### 3.8 — 2018-10-12

Minor bug fixes

### 3.7 — 2018-05-18

Minor bug fixes

### 3.6 — 2018-04-17

Minor bug fixes

## Apps similar to My EAP

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ClaimSecure eProfile](https://appshunter.io/ios/app/claimsecure-eprofile/id423549672) | — | Free | Health & Fitness |
| [My ASEBP](https://appshunter.io/ios/app/my-asebp/id572576026) | — | Free | Health & Fitness |
| [GroupHEALTH](https://appshunter.io/ios/app/grouphealth/id524980374) | 1.0 (2) | Free | Health & Fitness |
| [MORCARE Mobile](https://appshunter.io/ios/app/morcare-mobile/id1153655108) | — | Free | Health & Fitness |
| [GroupSource](https://appshunter.io/ios/app/groupsource/id902634879) | — | Free | Health & Fitness |

## More apps by Morneau Shepell

- [My EAP for iPad](https://appshunter.io/ios/app/my-eap-for-ipad/id472033758)
- [myPlans Connect](https://appshunter.io/ios/app/myplans-connect/id639101059)
- [MyAbiliti](https://appshunter.io/ios/app/myabiliti/id1011642047)
- [TELUS Health Student Support](https://appshunter.io/ios/app/telus-health-student-support/id1112006222)
- [My Migo](https://appshunter.io/ios/app/my-migo/id1172059012)

All apps by Morneau Shepell: https://appshunter.io/developer/436292886

## Related topics

[supportlinc eap](https://appshunter.io/ios/topics/supportlinc-eap) · [new directions eap](https://appshunter.io/ios/topics/new-directions-eap) · [eap by heartfulness](https://appshunter.io/ios/topics/eap-by-heartfulness) · [lifeworks of swg](https://appshunter.io/ios/topics/lifeworks-of-swg) · [eskomsepush](https://appshunter.io/ios/topics/eskomsepush)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*