# My Eclipse Broadband — Your Eclipse Broadband Account

> Your Eclipse Broadband Account (iPhone/iPad app by Eclipse Broadband LTD.)

- Source: https://appshunter.io/ios/app/my-eclipse-broadband/id6755386527 (this page in markdown: same URL + `.md`)
- Developer: [Eclipse Broadband LTD](https://appshunter.io/developer/1853549601)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 4 MB
- Languages: American English
- Released: 2025-11-18
- Data updated: 2026-07-17
- User reviews in markdown: https://appshunter.io/ios/app/my-eclipse-broadband/id6755386527/reviews.md

## What is My Eclipse Broadband?

Take charge of your home internet and account with My Eclipse Broadband, the smart and effortless way to manage your broadband, stay connected, and get support when you need it.

Created exclusively for Eclipse Broadband customers, the My Eclipse Broadband app gives you more control at the palm of your hand. From managing your Wi-Fi and checking your connection to viewing bills, updating account details, and accessing support, everything you need is right at your fingertips.

Key Features

* Connection Management: Manage your broadband connection with a redesigned Connection area, making it easier to check, test, and control your service.
* Wi-Fi Management: Update your Wi-Fi name, change your password, manage security settings, and keep your home network configured the way you want it.
* Wi-Fi Heat Map: Use the new Wi-Fi heat map tool to help understand wireless coverage around your home and identify areas where your signal may need improving.
* Device Oversight: View devices connected to your network, including offline devices where supported, so you can better understand what is using your connection.
* Speed Checks and Diagnostics: Run speed tests, check your broadband performance, and use built-in tools to help identify connection issues.
* Fault Reporting: Report issues quickly, upload photos where needed, and give our support team the information they need to help resolve problems faster.
* Billing and Payments: View bills, invoices, payment history, and clearer information about what you are paying for directly inside the app.
* Billing Queries: Raise disputes for payments or charges, track billing queries under review, and request to close a query from your wallet.
* Direct Debit Management: Manage and update your Direct Debit details, including your payment date and bank account information where available.
* Account Management: Update key account details, manage contact information, nominated contacts, marketing preferences, add-ons, loyalty information, vulnerability details, and power of attorney information.
* Upcoming Changes: See upcoming account changes in one place, making it easier to keep track of what is changing and when.
* Live Chat Options: Access live chat from inside the app, making it easier to get help when you need support.
* Smart Notifications: Stay informed with alerts about outages, service updates, performance insights, and Wi-Fi optimisation tips.
* Dark Mode: Choose between light mode, dark mode, or your device settings for a more comfortable app experience at any time of day.

With My Eclipse Broadband, you are always in control. Manage your connection, monitor your service, view your account, and get support with ease, all from one simple app.


## Version history (last 5 releases)

### 3.0.1.4 — 2026-07-07

This update includes a number of bug fixes, along with improvements to make adding third-party hardware quicker, easier, and more automated.

Found a bug? Please let us know at appbugs@ta1.co.uk.

### 3.0.0.4 — 2026-05-27

This release brings new ways to manage your account, view billing information, access support, and personalise your app experience, along with performance improvements and general fixes.

- Improved reliability
We’ve made a range of fixes and stability improvements to help improve the overall app experience.

- Account management
You can now update and manage important account information directly in the app, including your contact details, nominated contacts, marketing preferences, add-ons, loyalty information, vulnerability details, and power of attorney information.

- Upcoming changes
A new upcoming changes area lets you view planned account updates in one place, helping you stay informed about what is changing and when.

- Billing and payments
You can now access your bills, invoices, and payment history from inside the app, with clearer details about your charges and payments.

- Billing support
Raise and manage billing queries more easily, including disputing payments or charges, checking queries currently under review, and requesting to close a query from your wallet.

- Live chat
We’ve made live chat easier to access, giving you a quicker way to reach support from inside the app.

- Direct Debit management
You can now manage your Direct Debit details where available, including updating your payment date and bank account information.

- Dark mode
Personalise the look of the app with light mode, dark mode, or your device’s default appearance setting.

### 2.3.3.6 — 2026-05-15

Version 2.3.3.6 brings several updates focused on improving reliability, connection tools, and Wi-Fi controls across the app.

- Bug fixes and performance improvements
This version includes general improvements to app reliability, along with a fix for an issue that could cause a blank white screen to appear for some users when launching the app.

- New Wi-Fi heat map feature
Users can now create a Wi-Fi heat map while moving around their home. The feature uses the device’s direct RSSI signal from the connected router and network to help show where 
Wi-Fi coverage is strongest or weakest.

- Connection section updated
The previous Wi-Fi navigation area has been renamed to Connection and redesigned to give users a clearer overview of their home network and connection status.

- Separate Wi-Fi management section
Wi-Fi management has now been moved into its own dedicated area, helping users more easily find and update their Wi-Fi name, password, and other related settings.

- Offline device visibility
For supported routers that keep device history, the Devices page can now display devices that are currently offline, making it easier to see previously connected equipment.

- Interface improvements
Several areas of the app have been visually updated to make connection checks, device details, and testing tools simpler to understand and navigate.

### 2.3.5 — 2026-03-26

Further bug fixes and future release improvements 

Spotted a bug? Let us know at appbugs@ta1.co.uk

### 2.3.3.0 — 2026-03-20

Bug fixes and future release improvements 

Spotted a bug? Let us know at appbugs@ta1.co.uk

## Apps similar to My Eclipse Broadband

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MyHive \| Beehive tracker](https://appshunter.io/ios/app/myhive-beehive-tracker/id1631908063) | — | Free | Utilities |
| [Inflation Calculator](https://appshunter.io/ios/app/inflation-calculator/id926713392) | 4.9 (3,461) | $3.99 | Utilities |
| [DORIX](https://appshunter.io/ios/app/dorix/id6751041977) | — | Free | Utilities |
| [Honeybee.Watch](https://appshunter.io/ios/app/honeybeewatch/id1431677596) | — | Free | Utilities |
| [Luceco Platform Commissioning](https://appshunter.io/ios/app/luceco-platform-commissioning/id6446940742) | — | Free | Utilities |
| [IO network 2](https://appshunter.io/ios/app/io-network-2/id1490566133) | 1.0 (1) | Free | Utilities |

## Related topics

[my eclipse broadband](https://appshunter.io/ios/topics/my-eclipse-broadband)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*