# My Electrolux Care > Remote control and maintenance assistant for connected Electrolux appliances. (iPhone/iPad app by Electrolux.) - Source: https://appshunter.io/ios/app/my-electrolux-care/id1116118055 (this page in markdown: same URL + `.md`) - Developer: [Electrolux](https://appshunter.io/developer/433382961) - Category: Lifestyle - Price: Free - Rating: 4.06/5 from 49 App Store ratings · 21 written reviews indexed - Age rating: 17+ - Requires: iOS 14.0 · 98 MB - Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French (France), German (Germany) and 17 more - Released: 2016-05-27 - Data updated: 2026-08-18 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-electrolux-care/id1116118055/reviews.md ## What is My Electrolux Care? This app provides you with services and useful tools to get the most out of your connected appliances. For example, start your laundry cycle remotely, find information on care labels and advice on how to clean and keep your garments looking like new for longer in our Care Advisor. You can register, connect, monitor, control and update your connected appliances, browse accessories and consumables in our web shop and get advice on how to keep your appliance clean and efficient. The app also gives access to tailored information and services for your appliance, trouble-shooting and of course your appliance manual – you can also get in touch with us for support. We regularly update the app based on feedback, including new functions, bug fixes and general improvements. ## Key features - Remote appliance control - Garment care advice - Appliance registration and monitoring - Web shop for accessories - Troubleshooting guides - Appliance manuals - Personalized device information ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/my-electrolux-care/id1116118055/reviews.md ### 2/5 — Impossible de faire reconnaître mon appareil par l’application *2023-06-12* J’ai des difficultés pour utiliser mon lave-linge connecté, qui me donne satisfaction par ailleurs. Il m’est demandé de lancer un programme pour que s’effectue une mise à jour (?????)de l’application,…. tout ça pour rien, puisqu’il s’affiche: mise à jour impossible. J’ai acheté mon lave linge il y a 2 mois. Il est connecté à mon WIFI domestique mais je n’ai pas encore pu le faire fonctionner avec cette application à cause de cette fichue mise à jour! C’est exaspérant…. ### 1/5 — Une honte pour une marque comme Electrolux .. *2023-05-26* De gros gros progrès à faire , machine à laver neuve impossible à connecter malgré de nombreux appels ( Sav une horreur on. Oui renvoyer sur des assistant vocaux). J ai acheter en même temps un sèche linge connecté de la marque Lg , qui lui c connecté en 2 mn …. ### 1/5 — Ne fonctionne pas *2023-04-05* Ne fonctionne pas malgré les différentes mise à jour. J’ai appelé le sav qui a fait remplacer la machine à laver: résultat ne fonctionne toujours pas. Impossible d’arriver à l’étape où l’on choisi le point d’accès wifi… ### 4/5 — Great…. Almost *2022-12-15* After the redesign this app admittedly looks a lot better than before. Some screens such as the active cycle progress screen still look bad and need some inspiration/love. Some animations won’t hurt. If Electrolux was smart enough, they could ask few brief questions at the end of the cycle, such as rate the washing, spinning and rinsing performance. This would provide valuable telemetry. ### 3/5 — Plus de notifications sonores *2022-09-25* Depuis que je l’ai installé il fonctionne Mais depuis trois mois, plus de notifications sonores C’est très gênant toujours surveiller la fin de cycle pour étendre son linge ### 1/5 — Wifi *2022-09-17* Connection sur ma box free ok . Appareil enregistré chez Electrolux mais votre my Electrolux care ne fonctionne pas avec un iPhone 12 Pro. Déjà le compte créé ne s’ouvre pas toujours et l’appareil n’est jamais reconnu… de gros progrès à faire. Perte de temps si on l’installe Bon courage ### 5/5 — Fonctionne *2022-07-15* L’appli fonctionne de nouveau, merci pour votre travail ### 1/5 — Bugg *2022-07-13* L application à fonctionné une journée et depuis aujourd’hui elle s ouvre et plante…. ### 1/5 — Problem with last update *2022-07-11* The latest update on 6 July doesn’t work on IPhone IOS 15.5. Why ? ### 3/5 — Notifications ? *2021-10-23* L’application a un paramètre Notifications Push mais il n’y a pas d’option Notifications dans les Réglages… Merci par avance pour la mise à jour !! ## Frequently asked questions about My Electrolux Care ### What can I do with My Electrolux Care? My Electrolux Care allows you to remotely control connected appliances, access garment care information, find troubleshooting guides, and view appliance manuals. You can also register your devices and purchase accessories through the web shop. ### Is My Electrolux Care free to use? Yes, My Electrolux Care is a free application. There are no in-app purchases or advertisements mentioned in the provided data. ### What devices does My Electrolux Care support? My Electrolux Care is available for iPhone, iPad, and iPod devices. It is designed to work with connected Electrolux appliances. ### How often is My Electrolux Care updated? The application is regularly updated based on user feedback, with the latest version being 6.3.1, last updated on November 23, 2023. Updates include new features, bug fixes, and general improvements. ### What is the age rating for My Electrolux Care? My Electrolux Care has an age rating of 17+. This rating is typically based on content that may not be suitable for younger users. ### Where can I get help if I have issues with My Electrolux Care? The application provides access to troubleshooting information and allows you to contact Electrolux directly for assistance with your connected appliances or the app itself. ### Does My Electrolux Care offer personalized advice? Yes, the app provides personalized information and services tailored to your specific appliance. It also offers tips for cleaning and maintaining your clothes to keep them looking new. ## Version history (last 5 releases) ### 6.3.1 — 2023-11-23 We are working hard behind the scenes to make sure everything works smoothly. Here's what's new: • Bug fixes and improvements ### 6.3.0 — 2023-10-12 Nous travaillons dur en coulisses afin de nous assurer que tout fonctionne correctement. Voici les nouveautés: • Corrections de bugs et améliorations ### 6.2.0 — 2023-06-22 Nous travaillons dur en coulisses afin de nous assurer que tout fonctionne correctement. Voici les nouveautés: • Corrections de bugs et améliorations ### 6.1.0 — 2023-04-04 Nous travaillons dur en coulisses afin de nous assurer que tout fonctionne correctement. Voici les nouveautés: • Corrections de bugs et améliorations ### 6.0.0 — 2023-02-02 Nous travaillons dur en coulisses afin de nous assurer que tout fonctionne correctement. Voici les nouveautés: • Corrections de bugs et améliorations ## More apps by Electrolux - [Electrolux AirCare](https://appshunter.io/ios/app/electrolux-aircare/id569837094) - [Electrolux Installer app](https://appshunter.io/ios/app/electrolux-installer-app/id1230945887) - [Electrolux Home Comfort](https://appshunter.io/ios/app/electrolux-home-comfort/id1318742765) - [AEG Home Comfort](https://appshunter.io/ios/app/aeg-home-comfort/id1320946491) - [My Electrolux Kitchen](https://appshunter.io/ios/app/my-electrolux-kitchen/id1348668617) All apps by Electrolux: https://appshunter.io/developer/433382961 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*