# My Energy Account

> Mobile utility account management for bills, payments, and alerts. (iPhone/iPad app by Flint Electric Membership Corporation.)

- Source: https://appshunter.io/ios/app/my-energy-account/id473979626 (this page in markdown: same URL + `.md`)
- Developer: [Flint Electric Membership Corporation](https://appshunter.io/developer/473977960)
- Category: Utilities
- Price: Free
- Rating: 2.00/5 from 124 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 174 MB
- Languages: American English
- Released: 2011-10-24
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-energy-account/id473979626/reviews.md

## What is My Energy Account?

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

## Key features

- Account management
- View bills and balance
- Make payments
- Find payment locations
- Schedule alerts and reminders
- Receive push notifications

## What do users think of My Energy Account?

Overall sentiment: negative

**Pros**

- 👍 Great app for bill tracking
- 👍 Bill history feature is nice
- 👍 Can review and pay bill
- 👍 Provides bill copy
- 👍 Custom usage graph comparisons
- 👍 Wonderful app overall
- 👍 Works smoothly and quickly

**Cons**

- 🐛 App crashes frequently
- 🐛 App not loading
- 🐛 Login issues
- 🐛 Incompatible with iOS
- 🐛 Update issues
- 🐛 Outdated UI
- 🐛 Notifications not working
- 🐛 Payment processing errors
- 🐛 Invalid password errors
- 🐛 App doesn't work after update
- 🐛 Cannot pay online
- 🐛 App not compatible with latest iOS
- 🐛 App problems
- 🐛 Hard to pay bill
- 🐛 App not compatible
- 🐛 App broken
- 🐛 App is useless
- 🐛 App is trash
- 🐛 App doesn't fit screen
- 🐛 No Retina display support
- 🐛 App looks antiquated
- 🐛 Cannot process payment with debit card
- 🐛 App doesn't process payments
- 🐛 Charge button at bottom
- 🐛 Stopped recognizing password
- 🐛 Pay both bills button doesn't work
- 🐛 No login guidance
- 🐛 App doesn't work

**Commonly reported bugs**

- App thinks I've had an outage for a year
- App crashes when checking billing history
- App not compatible with latest iOS
- App not compatible with my phone after update
- Cannot sign in after recent update
- App needs update when it's already updated
- App won't open after update
- App says not compatible with iPhone 13/14
- App quit on iOS, says not compatible
- Cannot get into account since update, says incompatible
- Update incompatible to iPhone
- Update broken, still says to update
- App broke, says incompatible
- App incompatible with iPhone 14 Plus
- App is telling me to download new version, but can't use it
- App won't load after update
- Update won't let me into my account
- View Usage as a graph is not good
- App needs to be updated, not compatible with iPhone 14
- Version incompatible, no option to update in App Store
- App says I need to update, but there is no update
- App saying not compatible with iOS 15.5
- App says need updated version, but it is updated
- App will not open, says incompatible
- Invalid password error occurs constantly
- App doesn't work after latest update
- New app does not work, will not accept user account or password
- Cannot pay online with app
- Old version tells you to update and will not update
- Flash out when confirm to pay the bill
- App not working, can't log in
- App deletes my password when trying to login
- Notifications don't work
- App is not working, giving a communication error
- App doesn't process payments
- No Retina display support
- App looks outdated, doesn't fit screen
- Notifications do NOT work
- Cannot process payment using debit card
- App won't load at all
- App doesn't work, have to call in to pay
- No login guidance provided
- No longer receive alerts
- Charge button at bottom of screen, cannot scroll to it
- Stopped recognizing password
- Pay both bills button doesn't work

**Most requested features**

- Ability to print receipt
- Printer-friendly receipt option
- Show balance due and original amount in list view
- Improve app to show usage as a list
- Yearly view for total monthly usage
- Monthly view for daily usage
- Daily view by hour

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/my-energy-account/id473979626/reviews.md

### 1/5 — Not Accurate

*2026-04-06, version 1.697.0039*

The app thinks I’ve had an outage for at least a year.

### 5/5 — Hate paying bills but

*2025-07-02, version 1.650.0039*

It does let you so! -/(0.0)/-

### 1/5 — Horrible

*2025-02-07, version 1.650.0039*

I have to uninstall this app and reinstall it every time that I try to access it just for it to load up!

### 2/5 — Won’t let me check billing history

*2024-06-15, version 1.650.0039*

For some reason every time I check the billing history it crashes out on me

### 1/5 — App problems

*2023-12-30, version 1.641.0039*

It’s really hard to pay my bill when the app is having issues for two days straight and I’m on the verge of my power being cut off. Please fix this. It’s bad enough that this is the only option available for power.

### 1/5 — App not compatible with latest ios

*2023-08-25, version 1.636.0039*

App is not compatible and flint doesn’t even care just shrug their shoulders and said “ have to wait for iOS to be compatible” but that’s not how you code programs. You TEST and make sure they are compatible with latest OS before release.

### 1/5 — Update

*2023-08-24, version 1.636.0039*

The new update as of yesterday is saying not compatible with my phone. It has to be a glitch. I have a iPhone 12promax with iOS 16.6

### 1/5 — Can’t sign in

*2023-08-23, version 1.636.0039*

Since the recent update I can not login my account I’ve tried uninstalling and reinstalling and it still says I need the new update. Well it’s updated and it says needs update takes me to play store then back to flint app

### 5/5 — Saying needs update when I have updated it

*2023-08-23, version 1.636.0039*

Can you please put it back to the old update can’t even check my account saying it needs update I’ve updated it deleted it reinstalled it just keeps popping up can’t open it

### 1/5 — Update

*2023-08-23, version 1.636.0039*

App won’t open now that it was updated 😒😒

## Frequently asked questions about My Energy Account

### How do I manage my My Energy Account?

You can manage your My Energy Account by logging into the app to view account details, check your balance, make payments, and set up alerts. Nearly all functions available on the web portal are accessible through the mobile app.

### What information can I see in My Energy Account?

In My Energy Account, you can view your account details, check your current bill amount, and see your account balance. The app provides instant access to this information so you can stay informed about your energy usage.

### Can I pay my bill using My Energy Account?

Yes, you can make payments directly through the My Energy Account app. The app also helps you find payment locations if you prefer to pay in person.

### Does My Energy Account have ads?

No, My Energy Account does not contain advertisements. The app is designed to provide a clean and focused experience for managing your utility account.

### What devices support My Energy Account?

My Energy Account is available on iPhones, iPads, and iPods. The app is optimized for these iOS devices, allowing for seamless management of your energy account.

### How often is My Energy Account updated?

The latest version of My Energy Account is 1.697.0039, last updated on November 5, 2025. Updates typically include performance improvements and new features to enhance your experience.

### What is the age rating for My Energy Account?

My Energy Account has an age rating of 4+. This indicates that the app is suitable for users of all ages, with no mature content.

### Is My Energy Account free to use?

Yes, My Energy Account is completely free to download and use. There are no charges associated with managing your account or accessing its features.

## Version history (last 5 releases)

### 1.697.0039 — 2025-11-05

- Bug fixes and performance improvements.

### 1.650.0039 — 2024-06-03

Bug Fixes.

### 1.641.0039 — 2023-12-05

Bug Fixes.

### 1.636.0039 — 2023-08-22

Bug Fixes.

### 1.635.0039 — 2023-06-25

Bug fixes.

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## Related topics

[flint energies](https://appshunter.io/ios/topics/flint-energies) · [my energy account](https://appshunter.io/ios/topics/my-energy-account) · [evergy](https://appshunter.io/ios/topics/evergy) · [flint](https://appshunter.io/ios/topics/flint) · [my emporia](https://appshunter.io/ios/topics/my-emporia) · [my entergy](https://appshunter.io/ios/topics/my-entergy) · [my energy](https://appshunter.io/ios/topics/my-energy) · [my energyhub](https://appshunter.io/ios/topics/my-energyhub)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*