# My EnergyHub — user reviews

> 9 indexed App Store user reviews of My EnergyHub by Energyunited Electric Membership Corporation, rated 3.00/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/my-energyhub/id1547301439/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-energyhub/id1547301439.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 1 · 2★ 3 · 1★ 12

## Most critical reviews (9 lowest-rated)

### 1/5 — No longer opens on my new iPad with newest IOS

*2025-01-14, version 24.4.0*

This app has always worked for me until now. It will no longer open on my phone or my new iPad with the newest IOS. It’s useless now.

### 1/5 — Website does not work

*2022-10-05, version 3.14.3*

The website does not work. All was fine until a few days ago.

### 1/5 — Terrible app

*2022-06-13, version 3.13*

Cannot maneuver. Just shows usage history. Can’t see bill

### 1/5 — Crashing

*2022-04-27, version 3.12*

App keeps crashing when I try to open

### 1/5 — Energy hub app and website don’t work

*2021-10-30, version 3.11.1*

The app was fine until about a month ago now it won’t log in anymore so paying is very difficult now.

### 2/5 — Buries the most useful data

*2026-07-14, version 26.3.2*

Accessing current billing period data is extremely difficult. Accessing data for the last week or so is easy, but accessing unbilled data further back requires navigating to the full year of data and clicking on the unbilled bar in the bar chart. The data is all there but it’s extremely hard to find and user unfriendly. This works to further obfuscate their new demand charge. Supposedly these new demand regime is to empower the end user, but that does not work if we can’t easily access our usage.

### 2/5 — Used to work

*2021-10-19, version 3.11.1*

I’m not a fan of EnergyUnited’s current website or Mobil app. The website used to work fine for logging in and paying my bill, and I was content with that!

They roll out the energy hub and now the website is broken. I can log in, but can’t see my bill or even pay it. The website just loops back to the login page after logging in. 

I sign up with their mandatory energyhub thing to try to use the Mobil app. We’ll that worked until about a month ago when they updated it. Now it just times out after 1-2 minutes of “logging in” giving an error that it can’t log me in. 

I’ve tried rebooting my phone, uninstalling and rebooting and then redos loading the app, but nothing gives.  The app was nice when it was working.

### 5/5 — Informative App

*2026-06-11, version 26.3.0*

App works great, it is especially helpful to see graphing of usage and outside temp over the course of the day as I am making a very conscious effort to minimize energy usage during “peak” hours. Having the information easily accessible helps me understand my costs better.

### 5/5 — Works just fine!

*2023-04-11, version 3.17*

I dont know why there are so many bad reviews, reading the comments I just assume it’s some Boomers not knowing how to navigate a simple app or update their phone. I like the app, I can track day to day usage, pay my bill, see my history of payments. Even report issues. It’s been great to see if my house is becoming more efficient with the changes I’ve done,

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*