# My Epic: Skiing & Snowboarding — user reviews > 629 indexed App Store user reviews of My Epic by The Vail Corporation, rated 4.60/5 from 98,119 ratings. - Source: https://appshunter.io/ios/app/my-epic-skiing-and-snowboarding/id395375487/reviews - App overview in markdown: https://appshunter.io/ios/app/my-epic-skiing-and-snowboarding/id395375487.md - Rating breakdown: 5★ 80,313 · 4★ 8,091 · 3★ 2,735 · 2★ 1,518 · 1★ 5,462 ## What do users think of My Epic? Overall sentiment: negative **Pros** - 👍 Useful features - 🚀 Interactive maps - 📊 Tracking of stats and runs - 🔍 Lift line wait times **Cons** - 🐛 Buggy and unreliable performance - 🔋 High battery consumption - 🤯 Confusing and clunky user interface - 🔍 Inaccurate lift line wait times - 📊 Inconsistent tracking of runs and stats - 🗺️ Lack of open trail visibility on maps **Commonly reported bugs** - Frequent login issues - App crashes on launch - GPS tracking not working - Stats and data not syncing properly - Incorrect mountain and location data **Most requested features** - Ability to filter maps by open trails - Improved GPS tracking and run recording - Metric units option - Better integration with other ski tracking apps - Restore previous app features (e.g. badges, challenges) ## Newest reviews (11 of 629) ### 3/5 — Bring back the badges! *2026-08-05, version 17.00.02* Up until maybe five years ago, the app had badges you could earn. (For hitting vertical feet, different resorts on the same day, skiing on specific days or holidays, etc). It was a fun little goals thing. I don’t know why it went away but it should be brought back. ### 3/5 — Connectivity *2026-07-18, version 17.00.01* Signs out when offline ### 4/5 — Great mountains to ski✝️ *2026-04-27, version 16.04.01* Five star👍 ### 2/5 — Annoying to buy an epic pass *2026-04-26, version 16.04.01* When trying to buy the epic pass, it doesn't work in the website or app, and you have to call in to purchase it. ### 3/5 — Feedback *2026-04-18* Not intuitive/ to many graphics,simplify!!! ### 1/5 — Garbage *2026-04-06, version 16.04.00* This app completely sucks. It wouldn’t let me link my pass to my pre-existing account with all of my stats on it. The only option was to make a new one to get the pass but I couldn’t use the same phone number twice. I tried deleting my old account but they wouldn’t even let me do that 🤣. I submitted a request to delete the account and it never came through to delete. Get a grip epic I want my old stats back 👎. ### 3/5 — Epic 5 day *2026-04-05, version 16.04.00* Bad year, no recourse. Also, family medical emergency precluded skiing . I wish there were a way to defer or get credit for unused pass time. Even at some reasonable discount. ### 1/5 — Updated app and now it doesn’t work *2026-04-05* Oops ### 2/5 — Kicked out *2026-04-05, version 16.04.00* If I don't use the app for a week or more it makes you sign back in--- this is an annoying problem with an app that shouldn't be that hard to navigate. ### 1/5 — Out of date tech *2026-04-03, version 16.04.00* Vail group has ruined skiing and under paid workers, provided less than basic facilities for rentals/bathrooms/food, and junk parking lots with bus access that’s slow or late. I’ve been Vail, Lake Tahoe skier for 20 years and refuse to pay them another dollar after overall poor skiing experiences. ### 1/5 — After updates it takes years to open pass page *2026-04-03, version 16.04.00* Hate it that after updates you have to skip tons of what’s new pages before getting to pass page. I m here to ride the slope and not interested at new features at all! Hope product manager can read reviews or not just searching for data insights. App in general takes very long to load. Wish could have only the pass in my wallet and never open the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Pay me if you want me to do your marketing research for you *2026-07-11, version 17.00.01* It’s so lame that you force paying customers to do your market research Pay me or stop asking me to do your job ### 1/5 — Access to pass *2026-07-11* I purchase a summer pass & unable to access it - i went to guest services & they gave me a physical pass even though I asked for it to be on the app ### 1/5 — Shameful that this app is so bad *2026-06-27, version 16.05.02* Vail resorts has had plenty of time to improve this app yet from the beginning to the current version it continues to be the worst app of any major entertainment out outdoor activity skiing biking app ### 1/5 — Poor functionality *2026-06-15, version 16.05.02* Add a mileage tracker and a GPS speedometer, add a stay logged in option, I’m sick of having to log back in constantly. Make the facial recognition option actually work. This app is useless. I use a separate ski app because this one is no good. ### 1/5 — App *2026-05-26, version 16.05.00* Terrible interface. Password doesn’t hold and then takes for forever to verify. ### 1/5 — Tracking is Terible *2026-04-14* Despite every location, setting option tried. allowing the app everything it needs, I’m only able to get a history of my breadcrumbs on a map after initially reinstalling the app after that doesn’t work anymore. ### 1/5 — Useless *2026-04-13* Totally useless app. I have wasted so much time just trying to sign up/sign in. Really not worth the $20 I save on lift tickets. It’s 2026 and you guys can’t do any better than this! ### 1/5 — Wow what a joke *2026-04-09, version 16.04.00* App is literally a strata. No friends. No anything. Thanks epic! ### 1/5 — Ignores Settings to Send Ads *2026-04-08, version 16.04.00* Even after disabling marketing motivations, this app continues to send advertisements as banner notifications. Had to completely disable notifications from iPhone Settings to get rid of near daily ads. ### 1/5 — Upsell in the way of using my passes *2026-04-06* I just want to buy some passes, authenticate through your baroque system, and use my passes. This app randomly forces you through upsell flows for upcoming seasons or intentionally confusing offerings. I struggle to read “epic” and “edge” without using “expletives”. My gawd. ## Most praised reviews (10 highest-rated) ### 5/5 — Greatest pass *2026-08-21, version 17.00.02* We love our EPIC passes and the benefits it’s comes with ### 5/5 — Love my Epic Pass *2026-08-05, version 17.00.02* Skiing Vail since 1993 and love the winter experience. However, using the gondola to hike in the spring , summer and fall is my favourite. I wish they had a discount for Seniors and an option for a us to get tickets for our grandchildren. I’m old enough to remember when Squaw Valley had 70-year-olds could Ski for free. ### 5/5 — Helpful *2026-07-01, version 16.05.02* This app shows me the best time for when I should go to the mountain. By saying the snow fall and what’s open. 🥹 ### 5/5 — Epic has been one of the only joys to my life *2026-05-28, version 16.05.01* Epic makes my life so easier to go skiing and that’s my favorite thing. The app helps me know what trails to go on before I go on the mountains and shows me cool ideas to go for ski checks. ### 5/5 — What can I say, it’s Epic *2026-05-25, version 16.05.00* Loved the shred in 25/26 ### 5/5 — Love this! *2026-04-27, version 16.04.01* So convenient to check out what runs are open in my favorite resorts. ### 5/5 — Thanks for your service *2026-04-24, version 16.04.01* Epic really knows how to say, “Thank you for your service.” The discount is such that it doesn’t take much to get my money’s worth. Thanks to you, Epic. ### 5/5 — Whistler pass renewal *2026-04-11* Can’t get out of the renew pass screen and if I press renew it opens safari, so for now I am stuck ### 5/5 — Vail Resident *2026-04-09, version 16.04.00* I would like to see a east vail and west vail home owner discount. If you actually live in the vail city area that we get a discount on Epic pass . I would also like to see maybe something similar for the higher end restaurants,shops, and hotels around vail village and lions head that stay open in the summer months. I know we support them all year round be great to get a discount even if it was only 15 or 20 % like the local parking pass. We come so often all year long it would make a nice deference to a lot of the full time residents. It would be a nice perk to get a discount especially on epic pass. ### 5/5 — Ease of Use *2026-04-03, version 16.04.00* My Epic pass worked across the country with such ease of use at partner resorts. I loved the maps and updates features as well. Last year I had to cancel due to health conditions and the helpful and understanding staff I was able to get a full refund. This 25/26 season has been wonderful and I’m glad to be back! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*