# my epic

> Mobile account management and service activation for Epic users. (iPhone/iPad app by Epic LTD.)

- Source: https://appshunter.io/ios/app/my-epic/id1472329017 (this page in markdown: same URL + `.md`)
- Developer: [Epic LTD](https://appshunter.io/developer/894001411)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.33/5 from 3 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 86 MB
- Languages: English
- Released: 2019-08-05
- Data updated: 2026-06-21
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/my-epic/id1472329017/reviews.md

## What is my epic?

The updated ‘my epic’ application is ready to download for free, offering you full control and management of your Epic connection.  
The application is updated with new features and it is easy to use & manage.  
Download it and keep your mobile account updated, at your fingertips! 

With the updated my Epic App you can: 
• Check your balance at a glance 
• View the available inclusive units for voice, sms and data  
• Activate services and bundles based on your needs 
• Settle your payments quickly & easily  
• Access your invoices and payment history easily 
• Stay up to date for our current offers and our mobile services 
• Access informative material for anything you need 
• Choose from recommended categories and type in your request. We will get in touch with you!

## Key features

- Check balance
- View inclusive units (voice, SMS, data)
- Activate services and bundles
- Settle payments
- Access invoices and payment history
- Stay updated on offers

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/my-epic/id1472329017/reviews.md

### 1/5 — V2 Doesn’t work

*2024-09-23*

The old one was ugly but at least it worked! This new one forgot my old app credentials, doesn’t work with the new ones I set up on the website, and fails to let me complete the registration at the SMS step

### 1/5 — Not working

*2023-10-22*

It asks you for your phone number and only allows you to enter 8 numbers. The app then locks up. Epic need to take down the app until it works.

### 1/5 — Doesn’t work

*2023-09-23*

The app makes no sense. It asks for an 8 digit phone number — which is almost intentionally ridiculous.

### 1/5 — Can’t log in

*2023-09-19*

It won’t let me put my whole phone number in. There is no room for the last 2 digits. This app is a waste of time. Fix it please!

### 1/5 — Terrible

*2023-05-12*

Asks me for my phone number and only allows me to put 8 of the 10 numbers in, then crashes when I hit the back button

### 1/5 — App won’t open

*2021-09-26, version 1.0.1*

It’s a very basic app.
Doesn’t give you a full breakdown of your bills just overview of what you owe
The paper bill is more explanatory 
Was able to access it. But now won’t open anymore. 
For a big telecommunications company they should have a much more professional app
They don’t seem to care which is worrying

### 1/5 — Useful content, appalling design

*2021-04-08, version 1.0.1*

The app provides details on the day to day things we need to know like remaining sms, remaining talk time, megabytes, etc but the design of the app is terrible. 

You don’t really know where anything is in that app. 

I wonder if they ever talk to their users.

### 1/5 — Absolutely Rubbish

*2021-03-11, version 1.0.1*

For a telecommunication company it’s very worrying that they can’t even create an app that works. Sack the developer.

### 1/5 — Feckless, pointless, useless

*2020-09-22, version 1.0.1*

Their app is so so but since joining epic I had nothing but trouble! I wasn’t receiving SMS/MMS/OTP/international SMS etc and asked customer service numerous times to fix the problem and they did nothing to rectify the problems. They kept blaming everyone else except themselves. Unless the sender of sms is also an epic user, you won’t receive sms etc from any other! It’s also impossible to do online banking because you won’t receive OTPs! I ran out of patience with them and decided to transfer to primetel. I don’t recommend epic to anyone, even if tempted with low prices, their service is feckless, pointless and useless. Move on!

### 2/5 — Epic

*2019-09-19*

Fix the icon app , have some weird white lines on each size!

## Frequently asked questions about my epic

### What can I do with my epic?

my epic allows you to check your balance, view inclusive units for voice, SMS, and data, activate services and bundles, settle payments, and access invoices and payment history. You can also stay updated on offers and mobile services.

### Is my epic free to download?

Yes, my epic is available for free download on supported devices. There are no upfront costs to acquire the application.

### Does my epic have ads?

Yes, my epic contains advertisements. Users should be aware of the presence of ads within the application.

### What devices does my epic support?

my epic is compatible with iPhone and iPad devices. It is designed for iOS users.

### How often is my epic updated?

The latest version of my epic is 2.1.4, last updated on March 2, 2026. Updates are released to introduce new features and improvements.

### What is the age rating for my epic?

my epic has an age rating of 4+. This indicates it is suitable for users aged four and above.

### How do I check my balance with my epic?

You can check your balance at a glance directly within the my epic application. The feature is prominently displayed for easy access.

### Can I activate services and bundles through my epic?

Yes, my epic allows you to activate services and bundles based on your specific needs. The app provides a straightforward way to manage your mobile plan.

## Version history (last 5 releases)

### 2.2.0 — 2026-06-08

This release brings important improvements and performance enhancements to ensure a smoother app experience.

### 2.1.4 — 2026-03-02

This release brings important improvements and performance enhancements to ensure a smoother app experience

### 2.1.3 — 2025-12-29

Minor improvements to user experience.

### 2.1.2 — 2025-11-26

This version includes important bug fixes and user experience improvements.

### 2.1.1 — 2025-11-19

This update includes an important correction to enhance the user experience.

## Apps similar to my epic

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [JCC Authenticator](https://appshunter.io/ios/app/jcc-authenticator/id1458855518) | 1.0 (1) | Free | Utilities |
| [MyPetrolina](https://appshunter.io/ios/app/mypetrolina/id1558824003) | 5.0 (1) | Free | Utilities |
| [SafeCY - Cyprus Civil Defence](https://appshunter.io/ios/app/safecy-cyprus-civil-defence/id6746747464) | — | Free | Utilities |
| [epic Malta](https://appshunter.io/ios/app/epic-malta/id1540261196) | 2.0 (3) | Free | Utilities |
| [MyPrimetel](https://appshunter.io/ios/app/myprimetel/id1442574212) | 2.0 (9) | Free | Utilities |
| [Appolele](https://appshunter.io/ios/app/appolele/id1448347474) | 5.0 (2) | Free | Utilities |

## More apps by Epic LTD

- [Epic Mobile Security](https://appshunter.io/ios/app/epic-mobile-security/id1626804429)

All apps by Epic LTD: https://appshunter.io/developer/894001411

## Related topics

[my epic](https://appshunter.io/ios/topics/my-epic) · [rienergy](https://appshunter.io/ios/topics/rienergy)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*