# My etisalat AFG — Call, SMS & Internet Packages

> Etisalat Afghanistan mobile self-service and package management app. (iPhone/iPad app by Etisalat.)

- Source: https://appshunter.io/ios/app/my-etisalat-afg/id1473100598 (this page in markdown: same URL + `.md`)
- Developer: [Etisalat](https://appshunter.io/developer/1473100597)
- Category: Utilities
- Price: Free
- Rating: 4.42/5 from 3,188 App Store ratings · 156 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 57 MB
- Languages: American English
- Released: 2019-08-07
- Data updated: 2026-10-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/my-etisalat-afg/id1473100598/reviews.md

## What is My etisalat AFG?

Etisalat is a leading telecommunication company recognized globally for the high-quality cellular services it offers. Our goal is to keep you connected with those you care about at all times and locations. We are currently operating in 15 countries, including Afghanistan. Etisalat Afghanistan, a subsidiary of Etisalat UAE, started operating in 2007. Within a short period, we managed to leave a transforming impact on the telecommunication industry and to be present in every Afghan home.

Etisalat Afghanistan ensures your needs are always met with more than 12,000 retail outlets spreading over 34 provinces and more than 200 districts and offering a diverse selection of postpaid and prepaid voice and data services. We also offer 3G coverage in 21 provinces.

But offering our prepaid and postpaid services in-store wasn’t enough; we live in a digital world distinguished by the convenience of remote communications. We had to live up to the Afghans’ high expectations of the region’s prime telecommunication company. We elevated Afghans experience by introducing “My Etisalat AFG” mobile application and welcoming them to the world of digital services. Our revolutionary app offers them access to a variety of SIM card management options from the comfort of their homes.

Through the “My Etisalat AFG” self-provisioning mobile application, our customers can shop SIM cards online, buy internet services in Afghanistan, activate SMS & voice packages, and more whenever and wherever with one click.


What Can You Do with My Etisalat AFG Mobile Application?

With “My Etisalat AFG” app, you can enjoy the following exceptional features:

• Check your credit and data balance.

• Recharge any registered accounts online.

• Activate and deactivate services.

• Transfer data benefits to friends and family: share your data benefits locally and internationally.

• Upgrade your cellular plan: no need to visit our branches to switch your mobile plan. You can do so online in a few seconds.

• Manage multiple accounts: add your family’s and friends’ Etisalat Afghanistan accounts and switch between your accounts easily to activate prepaid and postpaid packages.

• Track data usage: keep an eye on your balance and your active services. Track your calls, SMS, and data usage to stay on budget.

• Purchase data and talk time bundles: access the “Etisalat Shop” to buy hourly, daily, weekly, and monthly SMS & voice calling bundles, international call minutes, and internet roaming bundles, in addition to Etisalat AFG Mukammal bundles.

• Purchase value-added services: the “Etisalat Shop” features a range of value-added services that you can buy online. Your options include call-back ringtones, infotainments, IVR, and sports news (football and cricket).

• Build your bundle: customize your bundles and choose from daily and monthly data bundles, OnNet voice bundles, OffNet call bundles, SMS bundles, and international bundles.

• Explore local, international, and roaming calling rates: get information about our prepaid and postpaid call packages, including Mubarak, Mumtaz, Elite, and others.

• Enjoy many voice, SMS, and Internet package offers.

• Reach out to our team any time: for any inquiries and complaints, you can call or live chat with our customer service team and report any network issues regarding 3G & 4G connection, weak service signal, and call drops.

• Tap into the convenience of Etisalat services and get things done online with My Etisalat App. Download our app today and buy SIM cards online (prepaid and postpaid SIM cards), access premium internet deals, purchase minutes bundles & data bundles, activate SMS packages, build your bundles, check available balance, track data usage, and manage friends’ and family’s accounts, and much more.

## Key features

- Check credit and data balance
- Recharge accounts online
- Activate and deactivate services
- Transfer data to friends and family
- Upgrade cellular plans
- Manage multiple accounts
- Track data usage

## What do users think of My etisalat AFG?

Reviews of My etisalat AFG are mostly negative: the Utilities app is rated 4.4/5 from 3.2K App Store ratings. What users like most: good app, useful application. Top complaints: crashes frequently, doesn't work without internet. Summarized from real user reviews.

**Pros**

- 👍 Good app
- 🚀 Useful application
- 🤩 Attractive app
- 🙏 Thank you Etisalat

**Cons**

- 🐛 Crashes frequently
- 🔌 Doesn't work without internet
- 💰 High data bundle prices
- 🤯 Buggy and unstable
- 🤖 Compatibility issues with newer devices
- 🤔 Registration and login problems
- 🤫 Poor customer service

**Commonly reported bugs**

- App crashes on launch
- Login/registration errors
- Freezing and unresponsiveness
- Incompatibility with newer iOS versions
- Incorrect bundle deductions

**Most requested features**

- Offline mode
- Password reset functionality
- Multiple account support
- Money transfer option
- Cheaper data bundles

## Is My etisalat AFG safe?

My etisalat AFG appears safe based on user ratings. The AppsHunter Safety Score for My etisalat AFG is 88 out of 100. This assessment is based on 3,188 user ratings, with an App Store average of 4.4 out of 5. Of 3,181 App Store ratings, 84.4% point to a safe experience, 3.8% suggest some concerns, and 11.8% point to a risky experience.

## Is My etisalat AFG legit?

My etisalat AFG appears to be a legitimate app. The AppsHunter Legitimacy Score for My etisalat AFG is 93 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (10 of 156)

All indexed reviews: https://appshunter.io/ios/app/my-etisalat-afg/id1473100598/reviews.md

### 5/5 — Amazing

*2026-10-06*

Everyone can do by self an amazing app that you can do by ur self

### 1/5 — I can’t login my number the code not coming

*2026-09-24, version 1.9.3*

Plz help

### 4/5 — Follow up

*2026-09-18, version 1.9.3*

I am a regular customer of etisalat but there are some wanted to share them I activate 175 minutes local and 500 minutes etisalat to etisalat every month but when I make a call to etisalat number you deduct my local minutes which is not fair at all. Thank you please take a step about this since by doing this you are losing your customers

### 5/5 — That's my accoumt

*2026-09-15, version 1.9.3*

Hi

### 5/5 — Greet network

*2026-09-12, version 1.9.3*

Sometimes I loss my balance in my sim without any reason when I call the operator it creates thousands of reasons so because of that mostly I don’t like to recharge it

### 5/5 — Faqiri

*2026-09-11, version 1.9.3*

Faqiri

### 5/5 — Amazing

*2026-09-02, version 1.9.3*

Everyone can do by self

### 1/5 — Uninstalled/ The most Corrupt network in Afghanistan

*2026-08-30, version 1.9.3*

When I activated a daily offer for once in Application, the offer was renewing daily for many days, but when I contacted customer services instead of accepting their fault they were blaming me…
In many occasions unwanted services are activating automatically by network without our permission or request…

### 1/5 — چندانی اپلکیشن نیست

*2026-08-17, version 1.9.3*

دو روپه ره اپلکیشن نیست هیچ کار نمیته از روز که به امی نام اش را تغیر دادین وخت خوب بود بسته فعال میکدی زود فعال میشد حالی یک ساعت بیشی تا که ای کار کنه

### 1/5 — خراب UI/UX

*2026-07-07, version 1.9.1*

ستاسو د اپلیکشن UI/UX د ابوجهل د وخت دی، یوارې د روشن اپ وګوری باید هغه رقم ساده وي.

## Frequently asked questions about My etisalat AFG

### What does the My Etisalat AFG app do?

The My Etisalat AFG app is a self-provisioning mobile application that allows Etisalat Afghanistan customers to manage their SIM card services remotely. You can check your balance, recharge accounts, activate or deactivate services, transfer data, upgrade your plan, and purchase various voice and data bundles.

### What are the key features of the My Etisalat AFG app?

Key features include checking credit and data balance, online account recharging, activating/deactivating services, transferring data benefits, upgrading mobile plans, managing multiple accounts, tracking data usage, and purchasing various data and talk time bundles from the 'Etisalat Shop'.

### Is the My Etisalat AFG app free to use?

The app itself is free to download and use. However, the description indicates that users can purchase data and talk time bundles, as well as value-added services through the 'Etisalat Shop' within the app, which would incur costs.

### Who is the target audience for this app?

This app is designed for existing customers of Etisalat Afghanistan who want a convenient and digital way to manage their mobile services. It's particularly useful for those who wish to avoid visiting physical stores for tasks like recharging, activating packages, or checking their usage.

### Can I use this app to manage my family's Etisalat accounts?

Yes, the app allows you to manage multiple accounts. You can add your family's and friends' Etisalat Afghanistan accounts and easily switch between them to activate prepaid and postpaid packages for each user.

## Version history (last 5 releases)

### 1.9.5 — 2026-10-22

We’ve got a fresh new look! My Etisalat AFG has been rebranded and revamped same powerful features you love, now with an improved experience. Plus, introducing our new Gift Bundle feature share data, voice, and SMS bundles with your friends and family instantly. Update now and explore what’s new!

### 1.9.4 — 2026-10-06

We’ve got a fresh new look! My e& AFG has been rebranded and revamped same powerful features you love, now with an improved experience. Plus, introducing our new Gift Bundle feature share data, voice, and SMS bundles with your friends and family instantly. Update now and explore what’s new!

### 1.9.3 — 2026-08-12

We’ve got a fresh new look! My e& AFG has been rebranded and revamped same powerful features you love, now with an improved experience. Plus, introducing our new Gift Bundle feature share data, voice, and SMS bundles with your friends and family instantly. Update now and explore what’s new!

### 1.9.2 — 2026-07-08

We’ve got a fresh new look! My e& AFG has been rebranded and revamped same powerful features you love, now with an improved experience. Plus, introducing our new Gift Bundle feature share data, voice, and SMS bundles with your friends and family instantly. Update now and explore what’s new!

### 1.9.1 — 2026-07-07

We’ve got a fresh new look! My e& AFG has been rebranded and revamped same powerful features you love, now with an improved experience. Plus, introducing our new Gift Bundle feature share data, voice, and SMS bundles with your friends and family instantly. Update now and explore what’s new!

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## More apps by Etisalat

- [My Employee APP](https://appshunter.io/ios/app/my-employee-app/id6798329948)

All apps by Etisalat: https://appshunter.io/developer/1473100597

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-25.*