# My etisalat — Etisalat Egypt > e& Egypt mobile account management, offers, and services. (iPhone/iPad app by Etisalat Egypt.) - Source: https://appshunter.io/ios/app/my-etisalat/id558287646 (this page in markdown: same URL + `.md`) - Developer: [Etisalat Egypt](https://appshunter.io/developer/558287689) - Category: Utilities, Business - Price: Free - Rating: 4.10/5 from 21,523 App Store ratings · 510 written reviews indexed - Age rating: 4+ - Requires: iOS 16 · 451 MB - Languages: American English, Arabic - Released: 2012-10-07 - Data updated: 2026-10-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-etisalat/id558287646/reviews.md ## What is My etisalat? Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking. We’ll bring you regular updates for bug fixes, performance improvements, and new features. ## Key features - Track balance - Recharge and pay bills - Redeem exclusive offers - Access gifts and benefits - Online shopping services - Banking services ## What do users think of My etisalat? Reviews of My etisalat are mostly negative: the Utilities app is rated 4.1/5 from 22K App Store ratings. What users like most: reasonable and easy to use, convenient to manage account. Top complaints: crashes frequently, inconsistent behavior and data display. Summarized from real user reviews. **Pros** - 👍 Reasonable and easy to use - 🚀 Convenient to manage account - 💡 Helpful for monitoring usage and renewal dates **Cons** - 🐛 Crashes frequently - 🐛 Inconsistent behavior and data display - 🔒 Security issues with account management - 🔋 High data consumption - 🤯 Poor customer service and unresolved issues **Commonly reported bugs** - App freezes during login process - Incorrect data display for usage and balance - Unexpected charges and deductions from account **Most requested features** - Support for new iPhone screen sizes - Add dark mode option - Improve account management and balance tracking - Better integration with international credit/debit cards ## Is My etisalat safe? My etisalat appears mostly safe based on user ratings. The AppsHunter Safety Score for My etisalat is 82 out of 100. This assessment is based on 21,523 user ratings, with an App Store average of 4.1 out of 5. Of 21,523 App Store ratings, 76.1% point to a safe experience, 5.1% suggest some concerns, and 18.8% point to a risky experience. ## Is My etisalat legit? My etisalat appears to be a legitimate app. The AppsHunter Legitimacy Score for My etisalat is 100 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 510) All indexed reviews: https://appshunter.io/ios/app/my-etisalat/id558287646/reviews.md ### 1/5 — ABSOLUTE GARBAGE *2026-10-02, version 37.0.0* The biggest problem with internet service in Egypt is still the lack of unlimited internet packages. In 2026, it’s frustrating that customers have to constantly monitor their usage, buy extra quota, and worry about running out of data before the end of the month. ### 5/5 — كفر العلو الشهيد *2026-09-28, version 36.2.0* محفظة ### 1/5 — أسوء خدمه بصراحه *2026-09-17, version 36.2.0* أسوء خدمه أسوء خدمه عملاء أسوء ابلكيشن ### 1/5 — مطروح *2026-09-13, version 36.2.0* أسوأ خدمة عملاء ازاي وانا في الانتظار يتخصم مني ٦٠ قرش ف الدقيقه وانا لسا معرضتش مشكلتي باي منطق انت تسرق الرصيد وانا لسا مستقطع من وقتي ومستني حد من خدمة العملاء يرد عليا وفي الاخر يتخصم الرصيد شركة نصابه واسوأ تجربه ### 1/5 — تغيير الباقه الي ٣٠ جنيه بدلا من ٦٤٠ السفري الي الخارج *2026-09-12, version 35.3.0* انا اطلب منكم تغير الباقه الي ٣٠ جنيه لوجودي خارج مصر بدلا من ٦٤٠ جنيه لحين عودتي من الخارج شكرا لتعاونكم بقالي اكثر من شهر بحاول تغير الباقه مفيش اي رد من المسؤلين ### 1/5 — Not functioning properly *2026-09-11, version 36.2.0* The monthly subscription for Viu and other entertainment apps aren’t functioning properly with service provider. In the e& app, it shows as subscribed and active, however when I attempt to cancel them, I receive SMS message from e& stating that i am already not subscribed. ### 1/5 — تطبيق غاية في السوء *2026-09-07, version 36.1.0* ١- خدمة العملاء غير متوفرة من خلال رابط الشات من خارج مصر ٢- لا يوجد رقم للواتس اب ٣- رقم خدمة العملاء +٢٠١١١١٢٣٤٣٣٣ فاشل عند الاتصال من خارج مصر ### 1/5 — App *2026-09-06, version 36.1.0* The application is bad outside the country and sterile ### 1/5 — سرقة شحن اقوى كارت *2026-09-05, version 36.1.0* عايز حل للي بيحصل دا ### 1/5 — Bad service , keep charging for no request service *2026-08-31, version 36.1.0* Bad service , keep charging for no request service ## Frequently asked questions about My etisalat ### What can I do with the My e& - EG app? The app allows you to track your mobile balance, recharge your account, and pay your bills. You can also redeem exclusive offers, gifts, and benefits. Additionally, it provides access to new services like online shopping and banking. ### Is the My e& - EG app free to use? Yes, the application is available for free. There are no charges to download or use the core features of the app. ### What kind of offers and benefits can I find? The app provides access to exclusive offers, gifts, and benefits tailored for e& Egypt customers. These can range from discounts to special promotions on various services. ### What services are available besides mobile account management? Beyond managing your mobile account, the app integrates new services such as online shopping and banking. This offers a consolidated platform for various digital needs. ## Version history (last 5 releases) ### 37.1.1 — 2026-10-08 Meet the new My etisalat experience! We’ve refreshed the app with a modern new design, a redesigned homepage, simpler navigation, and easier access to your everyday services. Enjoy a smoother experience across payments, telecom services, shopping, offers, and more. Update the app and enjoy new My etisalat experience today. ### 37.1.0 — 2026-10-06 Meet the new My e& experience! We’ve refreshed the app with a modern new design, a redesigned homepage, simpler navigation, and easier access to your everyday services. Enjoy a smoother experience across payments, telecom services, shopping, offers, and more. Update the app and enjoy new My e& experience today. ### 37.0.0 — 2026-09-28 Meet the new My e& experience! We’ve refreshed the app with a modern new design, a redesigned homepage, simpler navigation, and easier access to your everyday services. Enjoy a smoother experience across payments, telecom services, shopping, offers, and more. Update the app and enjoy new My e& experience today. ### 36.2.0 — 2026-09-09 Enjoy our latest update with new offers and experience improvements ### 36.1.0 — 2026-08-28 Enjoy our latest update with new offers and experience improvements ## Apps similar to My etisalat | App | Rating | Price | Category | | --- | --- | --- | --- | | [My WE](https://appshunter.io/ios/app/my-we/id1413151505) | 1.8 (4,095) | Free | Utilities | | [Ana Vodafone](https://appshunter.io/ios/app/ana-vodafone/id437564823) | 3.1 (2,520) | Free | Utilities | | [Orange Max it - Egypt](https://appshunter.io/ios/app/orange-max-it-egypt/id942568333) | 4.1 (8,374) | Free | Utilities | | [etisalat UAE](https://appshunter.io/ios/app/etisalat-uae/id866147547) | 4.6 (26,600) | Free | Utilities | | [My e& AFG](https://appshunter.io/ios/app/my-e-and-afg/id1473100598) | 4.4 (3,113) | Free | Utilities | | [My Vodafone](https://appshunter.io/ios/app/my-vodafone/id386764438) | 2.9 (628) | Free | Utilities | ## More apps by Etisalat Egypt - [e& money - EG](https://appshunter.io/ios/app/e-and-money-eg/id1123428821) - [Etisalat Cairo ICT Guide](https://appshunter.io/ios/app/etisalat-cairo-ict-guide/id1179806372) - [etisalat Sports](https://appshunter.io/ios/app/etisalat-sports/id1455787805) - [Instabusiness by e&business EG](https://appshunter.io/ios/app/instabusiness-by-e-and-business-eg/id1456025169) - [etisalat TV](https://appshunter.io/ios/app/etisalat-tv/id1485597010) All apps by Etisalat Egypt: https://appshunter.io/developer/558287689 ## Related topics [etisalat egypt](https://appshunter.io/ios/topics/etisalat-egypt) · [my etisalat](https://appshunter.io/ios/topics/my-etisalat) · [my etisalat egypt](https://appshunter.io/ios/topics/my-etisalat-egypt) · [my etsalat](https://appshunter.io/ios/topics/my-etsalat) · [etisalat cairo ict guide](https://appshunter.io/ios/topics/etisalat-cairo-ict-guide) · [etisalat cash](https://appshunter.io/ios/topics/etisalat-cash) · [etisalat cash / اتصالات كاش](https://appshunter.io/ios/topics/etisalat-cash-اتصالات-كاش) · [etisalat](https://appshunter.io/ios/topics/etisalat) · [ehsan ateequi](https://appshunter.io/ios/topics/ehsan-ateequi) · [eslite my](https://appshunter.io/ios/topics/eslite-my) · [esmi neqabty](https://appshunter.io/ios/topics/esmi-neqabty) · [my etisalat afg](https://appshunter.io/ios/topics/my-etisalat-afg) · [etisalat cloudtalk ucs](https://appshunter.io/ios/topics/etisalat-cloudtalk-ucs) · [fivesim](https://appshunter.io/ios/topics/fivesim) · [egpay](https://appshunter.io/ios/topics/egpay) · [kejar pasar](https://appshunter.io/ios/topics/kejar-pasar) · [vodafone egypt](https://appshunter.io/ios/topics/vodafone-egypt) · [4umart egypt](https://appshunter.io/ios/topics/4umart-egypt) · [estbnh retailers](https://appshunter.io/ios/topics/estbnh-retailers) · [eand money](https://appshunter.io/ios/topics/eand-money) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-14.*