# My Explora Journeys — Personalised travel experience

> Official app for personalized cruise journeys, check-in, and onboard experience management. (iPhone/iPad app by Explora SA.)

- Source: https://appshunter.io/ios/app/my-explora-journeys/id6449552482 (this page in markdown: same URL + `.md`)
- Developer: [Explora SA](https://appshunter.io/developer/1674266980)
- Category: Travel
- Price: Free
- Rating: 4.10/5 from 19 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 91 MB
- Languages: American English, Arabic
- Released: 2023-07-19
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-explora-journeys/id6449552482/reviews.md

## What is My Explora Journeys?

My Explora Journeys 
Your Journey - Seamlessly Connected. 

The My Explora Journeys app is your personal digital companion, thoughtfully designed to accompany you from anticipation through every moment on board and ashore. 

Before your Journey 
Enjoy peace of mind and preferred availability with intuitive pre-Journey planning: 
- Complete pre-Journey check-in directly in the app 
- Scan passports, add guest photos and access your boarding pass 
- Reserve your preferred dining venues, including with guests from other bookings 
- Discover and reserve Destination Experiences ahead of your Journey 
- View your full pre-Journey schedule, including dining, Destination Experiences and Ocean Wellness – The Spa reservations 
- Save key details to your device wallet for smooth embarkation 

During your Journey 
Stay informed, inspired and connected as your Journey unfolds: 
- My schedule: discover daily programmes and available experiences at a glance 
- Ship Time display, keeping you aligned as time zones change 
- Explore deck plans, track the ship’s route and access safety information 
- Watch the mandatory safety video directly in the app, with no need to replay it in your suite 
- Access dining menus and make reservations with ease 
- Explore and reserve Destination Experiences 
- Monitor your Onboard Account with enhanced clarity 
- Discover and reserve Ocean Wellness – The Spa experiences 
- Ashore access: continue using essential app features even while ashore, without connecting to the ship’s Wi‑Fi 

Designed for a seamless experience 
From careful preparation to spontaneous moments on board, the My Explora Journeys app brings seamless flexibility and clarity at every stage, allowing you to focus simply on enjoying the Journey.

## Key features

- Personalized journey experience
- Effortless check-in process
- Access itinerary and deck plans
- Make dining reservations
- Discover destinations and book excursions
- View daily onboard program

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/my-explora-journeys/id6449552482/reviews.md

### 2/5 — Doesn’t let you in

*2026-06-26*

The app does not let you access anything pre-trip. It won’t load anything unless you are onboard and connected to the ship WiFi.  It would be nice to do things pre-trip (reservations, etc) before you board.

### 1/5 — Terrible App

*2025-08-12, version 1.24.4*

You finish the check in click add to wallet for the convenience and nothing happens. So you go to support on the App Store and it sends you to the web site

### 1/5 — Worst check-in experience

*2025-08-08, version 1.24.4*

I have no idea what the purpose of this app was built for, apart from annoying guests! It is not smooth at all, confusing, lacking of information.

### 1/5 — Not working

*2024-05-23, version 1.12.1*

The app is not working at all. I have checked in online as I couldn’t check in via the app. It didn’t recognise my details and even now that I am checked in, it still doesn’t let me past the intro screen saying “please check your booking details and try again”. Disappointing to say the least..

### 1/5 — Not more than beta

*2024-04-25*

You can spare to cope with this app. Not helpful not even worth any minute. If you have a good agent you better invest your your time with him or her! The promises made are all worthless.

**Developer response:** Dear Guest, we apologize for any inconvenience. We are continuously working to improve our app and provide the best experience for our guests. Please note that most of the features, including dining reservations, my schedule, purchase history and the daily programme are available when your phone is connected to the Wi-Fi of the ship. Thank you for your support and patience.

### 2/5 — Glitchy and lacks content

*2024-02-12, version 1.8.0*

Unlike the ship itself which is in a league of itself and unsurpassed by any other cruise line, the app needs a lot of work to bring it up to the same standard.

The app does not show any activities booked onboard in MY SCHEDULE - just blank so hard to keep track of restaurant bookings, fitness classes and spa treatments booked !!

No deck plans so I have to search online to see deck plans. A facility to search for a particular location on ship would be great to help navigate as the ship lacks information on signs to where on a deck where a particular location is - I.e. Forward, midship or astern.

Navigation could be better - takes some getting used to.

Entertainment could be displayed and selectable by day instead of a long scrolling list

### 1/5 — Angeblich ist dies eine Testversion, die produktiv noch nicht verwendet werden soll

*2023-08-13*

Diese App wird aktiv auf der Website des Veranstalters beworben, aber gestern teilte mir eine Mitarbeiterin per E-Mail mit, dass man die App zum CheckIn noch nicht verwenden solle, da sie noch getestet wird. Dann mal herzlichen Dank für die Mühe, die Sie mir gemacht haben. Scheinbar haben Ihre Kunden zu viel Zeit.

**Developer response:** Dear Guest,
Thank you for sharing your thoughts, your feedback is very important to us. The app is fully functional, enabling a seamless experience for our Guests. We hope it will enhance all your future experiences with Explora Journeys.

## Frequently asked questions about My Explora Journeys

### What can I do with My Explora Journeys?

My Explora Journeys allows you to personalize your cruise experience, complete a simple check-in process by scanning your passport and uploading a photo, access your itinerary, view ship deck plans, make dining reservations, explore Ocean Wellness, discover destinations, book excursions, and view the daily onboard program.

### Is My Explora Journeys free to use?

Yes, My Explora Journeys is available for free download and use. It does not have any in-app purchases or advertisements.

### What information do I need for check-in with My Explora Journeys?

For check-in, you will need to scan your passport, register personal and emergency contacts, securely add your credit card information, and upload a photo. This allows for a seamless boarding pass generation.

### Can I book excursions through My Explora Journeys?

Yes, you can browse and reserve Destination Experiences directly through the app. This allows you to secure your place in exclusive immersions and cultural encounters ahead of time.

### What devices does My Explora Journeys support?

My Explora Journeys is currently supported on iPhone and iPod devices. It is designed to provide a seamless experience on these platforms.

### How often is My Explora Journeys updated?

The latest version of My Explora Journeys is 1.30.5, last updated on February 5, 2026. While this indicates a recent update, specific update frequency is not detailed.

### What is the age rating for My Explora Journeys?

My Explora Journeys has an age rating of 4+, making it suitable for a wide range of users, including families.

### Does My Explora Journeys offer offline access to information?

The description does not explicitly state whether information within My Explora Journeys is available offline. However, features like itinerary access and booking may require an active internet connection.

## Version history (last 5 releases)

### 1.39.3 — 2026-08-04

We fixed an issue affecting onboard push notifications for SPA reservations.

### 1.38.9 — 2026-07-01

We fixed an issue affecting the computation of the Journey length.

### 1.38.7 — 2026-06-25

- Pre‑Journey reservation of Destination Experiences, allowing you to plan ashore moments in advance 
- Enhancements to pre‑Journey planning for greater clarity and ease of use 
- Performance improvements and refinements across the app

### 1.36.0 — 2026-05-18

- Ashore access: Stay connected to essential app features even while ashore, without needing to connect to the ship’s Wi-Fi
- Pre-Journey dining reservations, including with the option to include guests from different bookings
- Pre-Journey schedule displaying all dining, Ocean Wellness – The Spa and Destination Experiences reservations
- In app safety video display, with no need to rewatch it in your suite
- Ship Time display to stay aligned as time zones change
- Pre-Journey check in enabled for guests sailing on EXPLORA III
- Improved clarity within the Onboard Account section

### 1.35.1 — 2026-05-04

This update contains bug fixes.

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## More apps by Explora SA

- [My Explora Journeys – Host App](https://appshunter.io/ios/app/my-explora-journeys-host-app/id6459995882)

All apps by Explora SA: https://appshunter.io/developer/1674266980

## Related topics

[my explora journeys](https://appshunter.io/ios/topics/my-explora-journeys) · [explora journeys](https://appshunter.io/ios/topics/explora-journeys) · [explora](https://appshunter.io/ios/topics/explora) · [explora cruises](https://appshunter.io/ios/topics/explora-cruises)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*