# My FezCard Viewer — user reviews > 159 indexed App Store user reviews of My FezCard Viewer by Shriners International, rated 1.60/5 from 349 ratings. - Source: https://appshunter.io/ios/app/my-fezcard-viewer/id1629068246/reviews - App overview in markdown: https://appshunter.io/ios/app/my-fezcard-viewer/id1629068246.md - Rating breakdown: 5★ 29 · 4★ 8 · 3★ 9 · 2★ 26 · 1★ 220 ## What do users think of My FezCard Viewer? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Convenient for meetings **Cons** - 🐛 Blank/white screen issues - 🐛 Crashes/not working after iOS updates - 🐛 Inconsistent functionality - 🤔 Unnecessary digital-only approach **Commonly reported bugs** - App not loading/opening - Card information not displaying correctly - Compatibility issues with newer iOS versions **Most requested features** - Support for multiple shrine memberships - Option to add card to digital wallet - Restore physical membership cards ## Newest reviews (19 of 159) ### 1/5 — Noble *2025-10-26, version 3.4* Screen locks up after opening. Very disappointing. ### 1/5 — Fix This App! *2025-10-10, version 3.4* Everyone knows at the meetings this app requires multiple attempts to open before it might actually display your card/information. Come on whoever is responsible for this app! It doesn’t do anything except open and show one screen. An elementary age child can do better and you can to if you cared to make it right. Obviously you don’t! ### 1/5 — Doesn’t work *2025-10-05, version 3.4* This app hasn’t been updated in 2 years and only shows a blank screen. ### 1/5 — Jlynn *2025-10-01, version 3.4* Installs but unable to access after initial set up, blank screen. Hard to believe all the $$ coming in results in this bottom basement app. Sad. ### 1/5 — App broken *2025-09-29, version 3.4* The app is broken in its current state. When you put the information in the first time, your card shows up, but if you leave the app and come back later, all you get is a white screen. You have to reinstall the app to continue using it. Terrible. And it’s obviously been going on for a while based on reviews and no effort has been made to rectify the issues ### 1/5 — Pathetic *2025-09-29, version 3.4* Seldom displays my card and information Difficult to use. You can do better. ### 1/5 — Can’t Use This *2025-09-06, version 3.4* Only get a blank screen. No dues card is shown! ### 1/5 — Blank Screen - all the time! *2025-09-04, version 3.4* No matter what one does, after installing, one only gets a blank white screen. None of the troubleshooting works. ### 1/5 — Not working *2025-09-02, version 3.4* I get a blank screen on my iphone 14 after i have registered and re-registered. ### 1/5 — Still not working *2025-08-31, version 3.4* As of 8/31/2025 app still does not work on my iPhone. I removed the app, then reinstalled. It worked 1 time. Came back to the app and it reverted back to black screen. Tried rotating it. No luck. Please update with a fix. ### 1/5 — Don’t bother downloading *2025-08-31, version 3.4* This app hasn’t worked in years. And since we no longer get dues cards, how are we supposed to prove that we are current? C’mon guys. FIX IT! ### 1/5 — Poor design *2025-08-30, version 3.4* Just a blank screen and not able to submit feedback w/o a nickname??? ### 2/5 — Not working *2025-08-20, version 3.4* This app used to work fine but after the update I only get a blank white screen ### 1/5 — Does not work *2025-08-13, version 3.4* This app does not work on my iPhone 16 Pro Max with iOS 18.6. Please update it. ### 1/5 — Still Not Working *2025-08-12, version 3.4* This would be awesome if it worked as it should. ### 1/5 — Blank black screen. Doesn’t work anymore *2025-08-10, version 3.4* Used to work. Now it’s a black blank screen with a white line on the left. Doesn’t show anything or respond. What are we supposed to do at functions… ### 1/5 — Inoperable *2025-08-06, version 3.4* Inoperable ### 1/5 — My FezCard viewer App Doesn’t Work *2025-08-04, version 3.4* App does not work. I can open app but my card only shows 1-2 seconds and goes away. This problem needs to be fixed. ### 1/5 — Broken *2025-07-21, version 3.4* Just shows blank screen ## Most critical reviews (10 lowest-rated) ### 1/5 — Apps *2026-04-01, version 3.4* No ### 1/5 — Please remove it! *2026-03-29, version 3.4* I understand it’s difficult to find someone to maintain this app. That is ok, but please remove it from the app store and let it rest until someone more knowledgeable in app development can take it over. Otherwise you can see from the reviews it’s only wasting our brother’s time. ### 1/5 — Unnecessary technology forced on Nobels that don’t want it. *2025-12-06, version 3.4* Update! Now the app doesn’t work at all! Kudos to the big heads who thought this was what the Nobility needed. Great job, guys, really. And you’ve discontinued the sticker program for our physical cards? Great job there too! Just keep knocking tonight of the park like this, I’m sure that’ll help membership. You know what doesn’t need constant software updates: a physical membership card!!! Seriously, the quicker you admit this was a horrible mistake, the better! Why was this forced on the Nobels? I’d imagine the vast majority of us prefer a physical membership card. Personally, I loathe digital bill payments and cards. I prefer doing as much bill payment via check and postage as possible and the decision to force digital garbage on us was not something the majority of membership had any input on. ### 1/5 — P. O. Junk *2025-11-18, version 3.4* Does not work piece of junk algorithm cross threaded please fix this all I get is a white screen ### 1/5 — Remove it *2025-11-18, version 3.4* I understand it’s probably difficult to find someone to maintain this app. That is ok, but please remove it from the app store and let it rest until someone more knowledgeable in app development can take it over. Otherwise you can see it’s wasting our brother’s time. ### 1/5 — Don’t worry *2025-11-17, version 3.4* Don’t worry ### 1/5 — Does not work *2025-11-14, version 3.4* Great idea, but not functional. Used to work well but now when you enter your data, it populates a digital card once, then any other time you launch the app you get a black screen. Needs to go back into R&D to work out the bugs. ### 1/5 — Crashes never open *2025-11-11, version 3.4* Does not work ### 1/5 — Shriner app *2025-11-01, version 3.4* Doesn’t work! ### 1/5 — App works once *2025-10-28, version 3.4* App works once then a blank screen please fix the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Black screen *2025-11-19, version 3.4* If you have an Apple phone and try and use this app but keep getting a black or blank screen trying rotating your phone 90 degrees to the left and if that doesn’t work trying rotating 90 degrees to the right. I had a friend explain this to me and it worked. Don’t ask just some glitch with Apple phones and the app. Hope this helps you out if you are having an issue like I was. ### 5/5 — Easy to use *2022-08-11* This keeps your card with your smartphone. ### 5/5 — Doesn’t display correct title *2022-07-18* My actual Shriners card shows I am a Past Potentate with “PP” at the end of my name. I worked very hard to earn that and would like to see it in the digital version too. Otherwise, it seems like a good app. ### 4/5 — App doesn’t work *2024-12-09* I filled in my Shrine ID, name & Shrine then hit “Register”. My card appeared then went blank. The card app is present but when tapped there is only a blank screen. Jim M ### 4/5 — Looks like it updated for ios16 *2023-11-08* Glad they worked out the bugs. It works with iOS 16 now ### 4/5 — Multiple Shrines *2022-11-19, version 3.3* I belong to two shrines. This app needs to accommodate multi membership. ### 3/5 — IOS 18.1.1 no longer launches app *2024-11-26* The App needs to be updated to work on IOS18 and higher. It used to work just fine but now it’s just blank. I uninstalled and reinstalled and it worked but when I opened it again it was blank. ### 3/5 — Bug *2024-11-04* App shows white screen it is blank. ### 3/5 — iOS 18 *2024-10-11* Not working with ### 3/5 — Not working with iOS 16 *2022-09-28* The app was super convenient for meetings. However, it no longer works after upgrading to iOS 16. Once that is fixed, 5 stars. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*