# My Fibank — user reviews

> 94 indexed App Store user reviews of My Fibank by First Investment Bank AD, rated 4.70/5 from 450 ratings.

- Source: https://appshunter.io/ios/app/my-fibank/id592998208/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-fibank/id592998208.md
- Rating breakdown: 5★ 394 · 4★ 27 · 3★ 9 · 2★ 2 · 1★ 18

## Newest reviews (10 of 94)

### 2/5 — My Fibank app

*2026-08-21, version 26.8.5*

Наличности по сметки, карти и депозити са представени много объркано и неясно. Миксират се реални дебитни баланси с кредитни лимити и става голям хаос. 
Част от таксите не се осчетоводяват в реално време (вноска на АТМ) и впоследствие формират неоторизиран овърдрафт. 
Погашението по КК също  не е направено добре. Общата дължима сума или минималната не се визуализират автоматично и трябва да се смятат. 
Вижте мобилното приложение на Пощенска банка и има доста какво да взаимствате от там.

### 3/5 — it works till it doesn’t

*2026-07-16, version 26.7.1*

Ignoring the awkward UI this mostly works and is reliable, until a new version comes out and the old one decides to stop logging in, then you’re stuck just past the “new version available” screen with a dud app forcing you to update. Dark pattern and then some.

### 3/5 — Alright banking app

*2025-04-09, version 5.1.0*

It’s alright, but for the love of God, fix the push notifications glitch where they don’t show up! 

I have to reinstall the app every 3 months and set up everything from scratch yet again.

### 3/5 — Notification to pay online unavailable

*2025-01-15*

Everytime I want to pay online the notification doesn’t show, I have updated the app, latest IOS, the notification is active in my phone, I Ve been using this app for more than two years from now. I don’t know what’s wrong!

### 4/5 — Неадекватни ъпдейти

*2024-12-18, version 3.4.6*

Пушвате ъпдейти, свързани с нов iOS, и лимитирате клиентите си, които ползват по-стара версия на айфон, да не могат да ползват приложението... Хайде по-адекватно планирайте!!!

### 2/5 — Push notifications does not work

*2024-11-30, version 3.9.0*

I do not receive any notifications at all. I have latest IOS 18 and have this issue for last 2 months. Can you please check what is the issue?

### 2/5 — Notifications don't work

*2024-09-04, version 3.4.9*

It's been more than a year and the push notifications are still broken. Otherwise a good app, but notifications are pretty important for a banking app. I've missed important information a few times because of this. 

The new design is also quite chaotic with the little tiles spread on various screens with little consideration for visual organisation or meaning, and the outdated images on the tiles do not make them any more useful.

### 4/5 — PDF export

*2024-08-29, version 3.4.9*

With some of the latest updates it seems the functionality for generating a pdf of a transaction has been removed. Why is that?

### 1/5 — Обновление

*2024-07-22, version 3.4.7*

И как входить в приложение если iOS 15 ?

### 1/5 — Fix your confirmation

*2024-05-29, version 3.4.4*

Cant do online payments anymore without sending a text message!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Отвратително приложение!!!!

*2026-04-09, version 6.6.1*

Отвратително!!!!

### 1/5 — Apple Pay

*2025-08-11, version 6.4.0*

Unable to load card to apple wallet

### 1/5 — Приложението не работи

*2025-07-01, version 6.2.0*

Опитвам се да вляза в приложението за да изпратя преводите които искам, но то не се отваря. Зарежда и зарежда, но не се отваря. Какво се случва?!

### 1/5 — NOTIFICATIONS GLITCH

*2025-03-28, version 4.8.0*

The Notifications 🔔 constantly shows the same number of unread notifications (when there are none)! It's a bug that's always been like that. It doesn't matter how many notifications you have or don't have. It just freezes on a completely random number! It's incredibly  annoying, because every time you log in to the app, it makes you think that you have unseen notifications & when you go to check - there's nothing new!

### 1/5 — The worst mobile banking app ever

*2025-02-20, version 4.6.0*

The app is built in a very user UNFRIENDLY way, which makes it impossible to navigate. There isn’t a single simple way to see all the past transactions…WORST APP EVER!

### 1/5 — Апликацията е трудна за навигация

*2024-11-04, version 3.8.0*

Изключително  НЕ професионално оформление на апликацията. Липса на опит при създаването на бутони и условия за лесно и бързо навигиране и за запазване на контакти / депозити / сметки  и боравене с едно докосване достъп до цялостното меню. Сложен интерфейс.Изключително не удобно приложение за клиента.
Very user unfriendly app.
Shame on you guys.
Please fix it. Compare yourself with others and see how badly you are affecting the customers.

### 1/5 — Обновление

*2024-10-18, version 3.7.0*

Обновили приложение теперь не могу им пользоваться так как не могу обновить ее версию из за того что не подходит система ios

### 1/5 — New update is for IOS 16 only

*2024-10-17, version 3.4.6*

I’m using an IPhone 7 with the latest software update for it 15.8.3. Now I am unable to update the MyFibank app because of an old current IOS version. Is this mean that I have to buy a new device or to stop using Fibank services instead?

### 1/5 — Функция не работи

*2024-08-24, version 3.4.6*

Функцията “нов превод” изобщо не е активна, за какво ми е тази карта, тива приложение, тази банка ?!?

### 1/5 — Does not work properly

*2024-07-29, version 3.4.4*

When trying to open the app, it says new versions is available but when trying to install it doesn’t run, yet I can not open Myfibank app. As a result I am not able to install the update nor to use the app. Extremely disappointing experience.

## Most praised reviews (10 highest-rated)

### 5/5 — Bug

*2025-11-07, version 6.6.0*

After the latest iOS 26.1 update, the app cannot connect to the server.

### 5/5 — Working fine

*2025-10-10, version 6.6.0*

Good app, with perfect new feature parking zone

### 5/5 — Problem with logging in

*2025-07-17, version 6.4.0*

I can't log in. I have a registration and a new password, but it won't let me scroll down and agree with the terms and conditions. I tried several times, deleted the app and installed it again and nothing works.

### 5/5 — Works well

*2025-04-17, version 5.2.0*

Great job designing the app, it works well and is very intuitive

### 5/5 — Generally good and easy

*2025-04-16, version 5.2.0*

The app is generally good and easy with few confusing things such as not able to see the transactions even when you tap the dates you want , only the money out not the money in. If you have two cards it’s sort of total you have and could not see the transactions . Needs to be more easy and clear .
Otherwise it’s easy to use and pay contactless.
For Bulgarina online banking it’s the best one bearing in mind that the rest are hopeless.

### 5/5 — Push notifications do not work

*2024-11-17, version 3.9.0*

Great app, but push notifications do not work

### 5/5 — Лесно и удобно използване

*2024-10-31, version 3.8.0*

Благодаря за прекрасното Мобилно приложение. Супер лесно и удобно е да се използва. 

Благодаря.

### 5/5 — Overall it’s good

*2024-10-17, version 3.7.0*

Hello,
As a suggestion to further improve the experience, please add dark mode and also when submitting a transfer the available amount to be visible also during all the stages and not only on the initial page. Thanks !

### 5/5 — Update

*2024-07-25, version 3.4.7*

I have an iPhone 7, version 15.8.2, I can't download My fibank account, what should I do?

### 5/5 — Страхотно!

*2024-05-29, version 3.4.4*

Много съм доволен от приложението и като цяло от банката! Най-добрите, продължавайте в същия дух.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
