# My First Skool Parent App — user reviews > 36 indexed App Store user reviews of My First Skool Parent App by NTUC First Campus Limited, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/my-first-skool-parent-app/id1554436857/reviews - App overview in markdown: https://appshunter.io/ios/app/my-first-skool-parent-app/id1554436857.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (18 of 36) ### 1/5 — Pls remove the bugs *2023-08-05, version 0.42.0* Invalid attempt to spread non-iterable instance. in order to be iterable, non-array objects must have a [symbol.iterator] () method. ### 1/5 — Notification *2023-07-18, version 0.42.0* Please consider to have an option to clear all notification instead of needing to enter into the notice one by one. ### 1/5 — Still taking forever to load esp for photos *2022-11-01, version 0.33.0* Still taking forever to load esp for photos and sometimes it doesn’t work at all!! Feedback to HQ also useless as they don’t be bothered to reply and anyhow ask MFS branch to contact you without sharing with them what’s going on! Can’t believe this is a app for Singapore preschool! ### 1/5 — Child health record are not showing on some random days *2022-10-10, version 0.31.0* Child health record not reflecting on parent app although teachers have save and upload the record on their side ### 1/5 — CANT VIEW PHOTOS *2022-10-09, version 0.31.0* Please update the app!! Photos uploaded by teachers can’t be viewed, very slow app, and inaccuracy when downloading photos. No point changing an app if it doesn’t work as well as the old one ### 1/5 — No updates about weekly progress, prefer the first app. *2022-08-31, version 0.31.0* The previous app, Teachers can update parents weekly about students regarding what they have learnt for the week, what are the focus area so that the parents can align the teachings at home. For The new app, only the photo dumps, no updates about weekly teaching or objectives of developmental appropriate activities that are done at school. All we can see is photos, no explanation, that’s all. ### 1/5 — Very slow *2022-07-17, version 0.29.1* App is very slow and always crashing. Not user friendly. Please improve. ### 1/5 — Cannot login *2022-07-04, version 0.29.1* It’s bad bad app. Useless ### 1/5 — Slow , malfunction app *2022-07-04, version 0.29.1* App keep loading when open After loading for a while it crash Design of the app is not user friendly No chat function like little family room Other functions keep posting a message “under maintenance “ ### 1/5 — Terrible experience *2022-07-04, version 0.29.1* The app is not working. Had problem to check-in in the morning. Left a bunch of crying kids outside the centre. Please do your proper stress test, smoke test, qa, uat or whatever before rolling out the app. And please avoid doing trial on the age group while parents already having problem sending them to the centre! ### 1/5 — Not ready *2022-07-04, version 0.29.1* Did the app go through the necessary load testing and stress testing? Trying to check in my kid on a Monday morning but the app is taking forever to load and in the end I can’t even check in. Ridiculous. ### 1/5 — Terrible APP *2022-07-03, version 0.29.1* Why introduce new APP that does not work at all? Crashed every time I opened it. ### 1/5 — App keeps crashing *2022-07-03, version 0.29.1* App keeps crashing, can even open the apps. Please help to do something to fix the problem. ### 1/5 — App still crash upon opening *2022-07-01, version 0.29.1* Still crashing. My iPad mini has iOS 12. App says it’s compatible from iOS 9 onwards. Please check. ### 1/5 — Terrible app probably made by third world developers *2022-06-26, version 0.29.1* Can’t log in and once it does keeps crashing. To the outsourced developer for My First Skool: Please go back to school or tech class and learn your coding basics. Absolutely terrible user interface. Kthnxbye ### 1/5 — App Crashed Upon Opening *2022-06-21, version 0.29.1* This app constantly crashes when you open it. Splash screen comes up and then app crashes. Every single time. Delete and re-install still the same. Definitely not created/optimised for every iOS version. Please do something about this before you expect everyone to use this without an alternative. You are gonna get a lot of angry parents coming your way. ### 1/5 — Unable to login *2022-06-20, version 0.29.1* Unable to login with default password ### 1/5 — Bug *2022-05-29, version 0.29.0* Apps can’t be open. Auto close all the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Could really get some improvements for working parents *2025-10-06, version 0.69.0* images won’t load, no pick-up drop-off pics, no messenger to get in touch with the school. ### 1/5 — It’s an app? *2025-10-02, version 0.69.0* Always laggy and unable to load photos. Get so excited when the trs post something but then realised i can’t see anything lol. Would have deleted this app but unfortunately need to use for arrival and dismissal so 🤷‍♀️ ### 1/5 — Unable to view some photos *2025-09-15, version 0.68.0* We have only weekly or once every two weeks of photo updates to keep updated of what children does in school. However, recently, the app does not load many of the photos. Please rectify it asap. ### 1/5 — Lousy App *2025-06-30, version 0.66.0* Can someone fix the problem ? Why does it always sign out on its own and when I tried signing in again it’s always network failed? I tried tons of time ! Have to delete and download the app again and again ! This is stupid ### 1/5 — Need improvement *2024-09-13, version 0.56.0* Seriously, i cant even view my child’s photos. Most of photos unable to load. When it comes to monthly deducting school fee then it works very fast. Should introduce a feature where parents can communicate with the class teacher. ### 1/5 — Slow and lagging *2024-04-17, version 0.51.0* The basic features for checking in and out works fine, but getting updates and even viewing albums is an absolute nightmare. The gallery and processing Needs to get fixed. ### 1/5 — Not user-friendly. *2024-03-26, version 0.50.0* Had an issue with still receiving notification even though logged out, it’s been almost 7 months but nothing was fixed. They claimed it’s gonna be a big impact. Yet every now and then will received notice of system maintenance and we won’t be able to access the app? A lot of things can be improvise (even submitted a feedback on their survey) but many updates later, still nothing. ### 1/5 — Can’t use app *2024-01-26, version 0.47.0* Cannot open app. Pop up message telling user to update app. But app already up to date when opened in Apple Store. ### 1/5 — Terrible *2023-11-29, version 0.46.1* Cant use the apps. There is pop up message to install a new version. But when I go to Apple Store, can’t upgrade the apps. Now I can’t use the apps at all. ### 1/5 — Lousy *2023-11-21, version 0.45.0* No chat functions. Messages has to click one by one. Waste of time. Useless app ## Most praised reviews (4 highest-rated) ### 4/5 — Can’t download video under Home Feed *2024-01-30, version 0.49.0* Video can be played. When I tap on “download” it shows “Success Video downloaded” but I can’t find the video in my iPhone gallery. ### 3/5 — Not optimized for modern phones *2025-09-06, version 0.68.0* Screen layout doesn't meet edge to edge screen requirement. ### 3/5 — Notification *2021-07-09, version 0.25.0* The app is ok but the notification is quite slow. Maybe can add as “Mark All Read” so we dont need to clear 1 by 1 ☺️ ### 2/5 — Use njoyable experience *2021-05-08, version 0.23.0* Compared to previous app, this app is slower in loading images of children and dont have the option to select a few images to download at a point of time. We have to individually select images to load, which is very troublesome as it also take a long time to load. It will also auto log out parent after a few weeks of log in which is so uncalled since we are using it daily to check in and out. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*