# My FirstMedia > Self-care app for managing internet service accounts, billing, and network status. (iPhone/iPad app by First Media.) - Source: https://appshunter.io/ios/app/my-firstmedia/id1124277687 (this page in markdown: same URL + `.md`) - Developer: [First Media](https://appshunter.io/developer/1082239224) - Category: Entertainment - Price: Free - Rating: 1.40/5 from 17 App Store ratings · 66 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 50 MB - Languages: American English, Indonesian - Released: 2016-06-17 - Data updated: 2026-08-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-firstmedia/id1124277687/reviews.md ## What is My FirstMedia? My FirstMedia is a one stop selfcare app to manage your FirstMedia account with the following features: a) Manage your First ID profile b) Check Billing Status and your Package Info c) Find out your Current Network Area Condition d) View Troubleshooting Guide (Selfcare) to fix most common problems e) Make Payment Online f) Add OVO registration linked to FirstID g)And Many more... ## Key features - Manage First ID profile - Check billing and package info - View network area condition - Access troubleshooting guides - Make online payments - Link OVO registration ## Recent user reviews (10 of 66) All indexed reviews: https://appshunter.io/ios/app/my-firstmedia/id1124277687/reviews.md ### 1/5 — Tidak usah download *2025-11-10, version 5.0.5* Tidak berguna. Bad service, bad company ### 1/5 — Review jujur *2025-11-09, version 5.0.5* Chat dengan cs ga bisa, atur kunjungan gk bisa, lewat twitter jawaban template . Sampah bet ini down mulu . ### 5/5 — Bagus *2025-11-08, version 5.0.5* Bagus koq ### 1/5 — mobile apps ga jelas *2025-11-05, version 5.0.5* dari awal download sampai update kesekian kalinya aplikasinya bener bener ga ada fungsi. UI/UX berantakan, mau buat laporan jg ga jelas harus kemana, lemot, kalo emg ga niat dimaintain mending ga usah dibuat aplikasinya daripada ada tapi useless ### 1/5 — Bad App *2025-11-03, version 5.0.5* halo, actually ini sangat bad app sih, banyak page yang ga responsive atau no response disaat on click atau failed to load, kok bisa lolos QA ya? ### 1/5 — Sampah *2025-11-01, version 5.0.5* Aplikasi sampah..kalian kalo nagih biling cepet pas mau komplain jaringan internet gak respond2...akhir nelepon cs jg ### 4/5 — Sudah setahun *2025-10-18, version 5.0.5* Belum ada pembaharuan sudah setahun, terakhir pembaharuan 17 Oktober 2024. Tolong sadar sih adminnya. ### 1/5 — aplikasi gak berguna *2025-10-18, version 5.0.5* gak tau fungsi aplikasi ini selain kasih informasi pembayaran. respon troubleshot 1 jam setelah pengaduan. pecat aja semua tim ITnya ### 1/5 — Tidak berfungsi *2025-10-12, version 5.0.5* Aplikasi tidak berfungsi, selalu trouble ### 1/5 — Aplikasi ga jelas *2025-10-06, version 5.0.5* Aplikasi ga jelas masa muncul perbaikan selesai di 2070 ## Frequently asked questions about My FirstMedia ### What can I do with this app? This app allows you to manage your internet service account. You can update your profile, check your billing status and package details, monitor your current network area condition, and access troubleshooting guides to resolve common issues. It also facilitates online payments and linking your OVO registration. ### Is this app free to use? Yes, the application is available for free. There are no charges to download or use its core features for managing your internet service account. ### What information do I need to use the app? To use the app effectively, you will need your First ID and associated profile information. This will allow you to access and manage your specific account details, billing history, and network status. ### How can I fix common internet problems using the app? The app includes a comprehensive Troubleshooting Guide (Selfcare) section. This guide provides step-by-step instructions and solutions for most common internet problems, helping you resolve issues independently without needing to contact support. ### Can I make payments through the app? Yes, the app allows you to make payments online directly. You can also add your OVO registration linked to your FirstID, which may streamline future payment processes. ## Version history (last 5 releases) ### 5.0.8 — 2026-03-11 First Media Joins XL Axiata! We are excited to announce that First Media is now officially part of XL Axiata! This is a significant step for us to bring you better and more innovative services. With the robust support of the XL Axiata network, you can look forward to: Improved Service Quality: Enhanced network performance for smoother streaming and faster internet connectivity. ### 5.0.7 — 2026-03-06 First Media Joins XL Axiata! We are excited to announce that First Media is now officially part of XL Axiata! This is a significant step for us to bring you better and more innovative services. With the robust support of the XL Axiata network, you can look forward to: Improved Service Quality: Enhanced network performance for smoother streaming and faster internet connectivity. ### 5.0.6 — 2026-01-28 First Media Joins XL Axiata! We are excited to announce that First Media is now officially part of XL Axiata! This is a significant step for us to bring you better and more innovative services. With the robust support of the XL Axiata network, you can look forward to: Improved Service Quality: Enhanced network performance for smoother streaming and faster internet connectivity. ### 5.0.5 — 2024-10-17 First Media Joins XL Axiata! We are excited to announce that First Media is now officially part of XL Axiata! This is a significant step for us to bring you better and more innovative services. With the robust support of the XL Axiata network, you can look forward to: Improved Service Quality: Enhanced network performance for smoother streaming and faster internet connectivity. Diverse Package Options: More choices tailored to meet your needs. Continuous Innovation: We’ll be introducing the latest services and technologies to elevate your experience. Thank you for being a part of our journey. We are committed to delivering the best services for you. Stay tuned for more exciting surprises ahead! Welcome to a new era of First Media with XL Axiata! ### 5.0.4 — 2024-10-16 First Media Joins XL Axiata! We are excited to announce that First Media is now officially part of XL Axiata! This is a significant step for us to bring you better and more innovative services. With the robust support of the XL Axiata network, you can look forward to: Improved Service Quality: Enhanced network performance for smoother streaming and faster internet connectivity. Diverse Package Options: More choices tailored to meet your needs. Continuous Innovation: We’ll be introducing the latest services and technologies to elevate your experience. Thank you for being a part of our journey. We are committed to delivering the best services for you. Stay tuned for more exciting surprises ahead! Welcome to a new era of First Media with XL Axiata! ## Apps similar to My FirstMedia | App | Rating | Price | Category | | --- | --- | --- | --- | | [Cinépolis Cinemas Indonesia](https://appshunter.io/ios/app/cinepolis-cinemas-indonesia/id986733797) | 3.1 (10) | Free | Entertainment | | [TIX ID](https://appshunter.io/ios/app/tix-id/id1362497752) | 4.8 (610) | Free | Entertainment | | [MAXstream - Live Sports & TV](https://appshunter.io/ios/app/maxstream-live-sports-and-tv/id1355624643) | 4.0 (14) | Free | Entertainment | | [Dazz X - Live Stream & Chat](https://appshunter.io/ios/app/dazz-x-live-stream-and-chat/id6456888759) | 2.7 (7) | Free | Entertainment | | [DMS Plus](https://appshunter.io/ios/app/dms-plus/id6449019514) | 3.3 (21) | Free | Entertainment | | [KlikFilm](https://appshunter.io/ios/app/klikfilm/id1057143732) | 1.0 (1) | Free | Entertainment | ## More apps by First Media - [FirstMedia-X](https://appshunter.io/ios/app/firstmedia-x/id743565901) - [FirstMediaX](https://appshunter.io/ios/app/firstmediax/id743590884) - [Ambulance Siloam 1Health](https://appshunter.io/ios/app/ambulance-siloam-1health/id1126512880) - [My OneStream](https://appshunter.io/ios/app/my-onestream/id1527861079) - [My First SuperWiFi-H](https://appshunter.io/ios/app/my-first-superwifi-h/id1537081617) All apps by First Media: https://appshunter.io/developer/1082239224 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*