# My Fizz — user reviews > 22 indexed App Store user reviews of My Fizz by Mobile & Internet Fizz inc, rated 2.31/5 from 16 ratings. - Source: https://appshunter.io/ios/app/my-fizz/id6743852955/reviews - App overview in markdown: https://appshunter.io/ios/app/my-fizz/id6743852955.md ## Newest reviews (5 of 22) ### 1/5 — Doesn’t work *2026-05-09, version 1.0* Unable to even login. Goes through a loop ### 1/5 — Cannot login, stuck in a loop *2026-05-02, version 1.0* Every time I try to login it just redirects to the login page. Been like this since release, and I finally uninstalled the app. How about running basic QA before releasing an app? ### 1/5 — App barely works. *2026-04-23, version 1.0* The app doesn’t keep my sign in information. It also redirects to the sign in page no matter how I sign in. It’s better to use the website anyway. Any future updates should fix that problem and enable FaceID for sign in. ### 1/5 — Impossible de se connecter *2026-04-22, version 1.0* Connexion impossible. Aucun message d’erreur, je reviens systématiquement à l’écran de connexion ### 1/5 — Just a wrapper, worse than website *2026-04-21, version 1.0* The app keeps refreshing the page and it doesn’t work with password manager. I would rather just login at fizz.ca. Trash app ## Most critical reviews (10 lowest-rated) ### 1/5 — Inutile et dysfonctionnel *2026-08-01, version 1.0.3* En plus de n'être qu'un portail ver le site web ça ne fonctionne pas la pseudo application ne fonctionne pas ### 1/5 — Horrific App and Customer Service *2026-07-21, version 1.0.3* For 3 times now I had issues with the app. Three times the customer service rep has sent me away for a “maintenance” they have apparently every day They advertise a chat with quick response and hours of operation that when contacted at they say to come back tomorrow. ### 1/5 — Terrible useless app *2026-07-07, version 1.0* Have to log back in every single time, totally useless and more simple to just login through Safari with saved username and password. Just gonna delete app from my phone. ### 1/5 — Connection *2026-07-07, version 1.0* Why use an app if you need to reconnect each time. I’ll rather continue to use the web version. ### 1/5 — Not a real app *2026-07-06, version 1.0* This is essentially a poorly optimized web wrapper of their site. It fails to retain login credentials and unnecessarily interrupts background audio playback upon launch. ### 1/5 — Bad *2026-06-30, version 1.0* genuinely one of the worst apps of all time, never works, you have to sign in EVERY time you open the app and it doesn't even save your information. When i sign in i have to restart the app and do it again. App doesn't work nothing works... ### 1/5 — Moi *2026-06-28, version 1.0* Appli ne retient pas le nom utilisateur et le mot de passe Ipad & iPhone de plus appli est très lente, fizz aime promouvoir la rapidité de son 5G ( a la vitesse du premier trio ) ce qui n est pas le cas avec cette appli, ### 1/5 — App is a TERRIBLE *2026-06-25, version 1.0* Barely loads in and very slow. Also stops my music? ### 1/5 — I tried to get help, and got locked out of support completely *2026-06-01, version 1.0* Fizz was working fine until it didn’t. People are not able to call me and I tried getting help using chat, I even got connected to a human after half an hour late. The chat got closed, however, and I can’t open a new one. That form to submit a complaint? The Submit button is disabled. And now I can’t even create a new chat, all I can do is scream into the void. As others said, mobile app is even worse - can’t use a password manager, can’t hold state while I switch to copy password from a manager. Folks, is this on purpose, or you don’t monitor even basic happy path for your users? Your key user journeys are busted. ### 1/5 — App terriblement lente *2026-05-09, version 1.0* Sérieusement Fizz, ca fait 8 ans qu’on vous demande les Appels Wi-Fi et 2 ans le RCS sur iPhone. Pourquoi sortir une application autant mal développé ? Ça ne vous tente pas d’écouter vos clients pour une fois? ## Most praised reviews (7 highest-rated) ### 5/5 — Meilleur réseau *2026-05-25, version 1.0* Parfait! Rien à reprocher ### 5/5 — good app *2026-05-18, version 1.0* idk why people tripping out here its a decent app ### 4/5 — Bad Accessibility *2026-05-20, version 1.0* It’s nice there is finally a fizz app. However my phone is set to display zoom which results in some elements including the logout button hidden. To log out I have to change my system settings, restart my phone then the logout button appears. Then I have to change back my settings. I wish app developers would at least do the bare minimum for accessibilty support. ### 4/5 — Not bad *2026-04-23, version 1.0* The app is good, however it does use the website a bit, if they could just change the wrapper it should be good! Although it’s pretty good for how affordable the mobile services are ### 3/5 — Quite broken *2026-07-16, version 1.0.3* Login fails half the time. Also can’t gift data in the app but works online. ### 2/5 — Impossible de sélectionner date *2026-07-04, version 1.0* Pour résilier impossible de cliquer pour sélectionner une date. C pareil sur le site mobile. ### 2/5 — App does not keep login info *2026-06-10, version 1.0* Good but each time I need to reconnect with my username and password.. please update to fix this! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*