# My Fleur Telecom — Your Fleur Telecom Connection

> Your Fleur Telecom Connection (iPhone/iPad app by FLEUR TELECOM LIMITED.)

- Source: https://appshunter.io/ios/app/my-fleur-telecom/id6755193833 (this page in markdown: same URL + `.md`)
- Developer: [FLEUR TELECOM LIMITED](https://appshunter.io/developer/1852516655)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 4 MB
- Languages: American English
- Released: 2025-11-18
- Data updated: 2026-07-17
- User reviews in markdown: https://appshunter.io/ios/app/my-fleur-telecom/id6755193833/reviews.md

## What is My Fleur Telecom?

Take charge of your home internet and account with My Fleur Telecom, the smart and effortless way to manage your broadband, stay connected, and get support when you need it.

Created exclusively for Fleur Telecom customers, the My Fleur Telecom app gives you more control at the palm of your hand. From managing your Wi-Fi and checking your connection to viewing bills, updating account details, and accessing support, everything you need is right at your fingertips.

Key Features:
* Connection Management: Manage your broadband connection with a redesigned Connection area, making it easier to check, test, and control your service.
* Wi-Fi Management: Update your Wi-Fi name, change your password, manage security settings, and keep your home network configured the way you want it.
* Wi-Fi Heat Map: Use the new Wi-Fi heat map tool to help understand wireless coverage around your home and identify areas where your signal may need improving.
* Device Oversight: View devices connected to your network, including offline devices where supported, so you can better understand what is using your connection.
* Speed Checks and Diagnostics: Run speed tests, check your broadband performance, and use built-in tools to help identify connection issues.
* Fault Reporting: Report issues quickly, upload photos where needed, and give our support team the information they need to help resolve problems faster.
* Billing and Payments: View bills, invoices, payment history, and clearer information about what you are paying for directly inside the app.
* Billing Queries: Raise disputes for payments or charges, track billing queries under review, and request to close a query from your wallet.
* Direct Debit Management: Manage and update your Direct Debit details, including your payment date and bank account information where available.
* Account Management: Update key account details, manage contact information, nominated contacts, marketing preferences, add-ons, loyalty information, vulnerability details, and power of attorney information.
* Upcoming Changes: See upcoming account changes in one place, making it easier to keep track of what is changing and when.
* Live Chat Options: Access live chat from inside the app, making it easier to get help when you need support.
* Smart Notifications: Stay informed with alerts about outages, service updates, performance insights, and Wi-Fi optimisation tips.
* Dark Mode: Choose between light mode, dark mode, or your device settings for a more comfortable app experience at any time of day.

With My Fleur Telecom, you are always in control. Manage your connection, monitor your service, view your account, and get support with ease, all from one simple app.


## Version history (last 5 releases)

### 3.0.1.4 — 2026-07-07

We’ve made some behind-the-scenes fixes in this update and improved the third-party hardware setup process, making it simpler and more automated.

Found an issue? Email us at appbugs@ta1.co.uk.

### 3.0.0.4 — 2026-05-28

This update includes bug fixes, stability improvements, new billing and account management features, and improved live chat options.

- Bug fixes and stability improvements
We’ve made general fixes and reliability improvements to help the app run more smoothly.

- Account management
You can now manage key account details directly in the app, including contact details, nominated contacts, marketing preferences, add-ons, loyalty information, vulnerability details, and power of attorney information.

- Upcoming changes
View upcoming account changes in one place, making it easier to see what is changing and when.

- Billing
You can now view bills, invoices, and payment history from inside the app, with clearer information about your charges and payments.

- Billing queries
You can raise disputes for payments or charges, track billing queries currently under review, and request to close a query from your wallet.

- Live chat options
Live chat is now easier to access from inside the app, helping you get support when you need it.

- Direct Debit management
Manage and update your Direct Debit details, including your payment date and bank account information where available.

- Dark mode
Choose between light mode, dark mode, or your device settings for a more comfortable app experience at any time of day.

### 1.0.4 — 2025-12-03

We’ve been busy ironing out a few issues behind the scenes. This update fixes a problem that prevented push notifications from working properly, which meant some iOS users weren’t receiving alerts as they should.

### 1.0.3 — 2025-11-26

UI Tweaks and bug fixes.

### 1.0.2 — 2025-11-18

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*