# My Flow .

> Mobile app for managing Flow services, including billing, troubleshooting, and support. (iPhone/iPad app by Cable & Wireless Holdings, Inc..)

- Source: https://appshunter.io/ios/app/my-flow/id958379748 (this page in markdown: same URL + `.md`)
- Developer: [Cable & Wireless Holdings, Inc.](https://appshunter.io/developer/874354221)
- Category: Productivity, Business
- Price: Free
- Rating: 4.60/5 from 4,034 App Store ratings · 597 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 75 MB
- Languages: American English
- Released: 2015-01-28
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-flow/id958379748/reviews.md

## What is My Flow .?

My Flow is the home for everything Flow. Pay your bills, manage your mobile plan, top up your account, and keep your connection running — all from one place, built for the way you live.

What you can do in My Flow: Pay your Flow bill quickly and securely. Buy and manage postpaid and prepaid plans. Top up your account on the go. Track your data, minutes, and usage in real time.

Download My Flow.

## Key features

- Monitor usage, balances, and billing
- Troubleshoot internet and reset modem
- Manage Wi-Fi settings and run speed tests
- In-app sales and support chat
- Shop personalized offers
- Real-time notifications
- Improved AutoPay setup

## What do users think of My Flow .?

Overall sentiment: positive

**Pros**

- 🚀 Easy payment process
- 🚀 Quick and seamless transactions
- 👍 Convenient and user-friendly app
- 👍 Allows paying bills remotely
- 👍 Helpful payment reminders
- 👍 Straightforward interface
- 👍 Reliable service

**Cons**

- 🐛 Occasional app crashes or freezes
- 🐛 Inconsistent performance and connectivity issues
- 🐛 Inaccurate account balance information
- 🐛 Difficulty linking or managing multiple accounts
- 🐛 Limited functionality compared to website
- 🐛 Confusing or unhelpful error messages

**Commonly reported bugs**

- App crashes when trying to pay bills
- Unable to log in or access account information
- Inconsistent data sync between app and website
- Billing issues and payment processing errors

**Most requested features**

- Allow storing payment methods for faster transactions
- Implement Apple Pay or other digital wallet integration
- Provide more detailed usage tracking and analytics
- Enable automatic or scheduled bill payments
- Improve in-app chat or support options

## Recent user reviews (10 of 597)

All indexed reviews: https://appshunter.io/ios/app/my-flow/id958379748/reviews.md

### 1/5 — Useless for any other Island that Jamaica

*2026-08-18, version 13.0.0*

The last update has rendered this app useless for any Island other than Jamaica. Fortunately, I have the old app on another device. The old app is extremely slow, but if you have the patience, you can use it to pay your bills.

### 4/5 — Faster payment

*2026-08-03, version 12.1.1*

App has improved

### 2/5 — Bills

*2026-07-25, version 12.1.1*

Send updated bill for payment 
Correct bill

### 4/5 — Mark

*2026-07-03, version 12.1.1*

Great

### 4/5 — Improved Experience

*2026-06-22, version 12.1.1*

App has since improved tremendously since my last review.

### 5/5 — Internet payments via app

*2026-06-22, version 12.1.1*

Service gave me a few errors before finally allowing me to complete my task I’m pleased that we’re getting somewhere in the tech world

### 5/5 — Easy

*2026-06-01, version 12.1.1*

Very straight forward

### 5/5 — Mrs Spence

*2026-05-26, version 12.1.1*

Very easy to pay this way

### 5/5 — Love the autopay!!

*2026-05-06, version 12.1.1*

One less thing to worry about

### 4/5 — Convenient

*2026-05-04, version 12.1.1*

Efficient and smooth

## Frequently asked questions about My Flow .

### What can I do with the My Flow Self Care app?

The app allows you to manage your Flow services from anywhere. You can monitor your usage, balances, and billing for both prepaid and postpaid accounts. It also enables you to troubleshoot internet issues, reset your modem, manage Wi-Fi settings, and run speed tests.

### How can I get help or support through the app?

You can get instant help through the app's in-app sales and support chat feature. This provides a direct line to customer service for any queries or issues you may have with your Flow services.

### Does the app offer any special deals or discounts?

Yes, the app features a new Shop where you can find exclusive, personalized offers. These deals are tailored to your account, providing potential savings and benefits.

### Is the My Flow Self Care app free to download and use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionality.

### What kind of notifications can I expect from the app?

You will receive real-time notifications on various account activities. This includes updates on transactions, ongoing chats with support, and any new deals or promotions available in the Shop.

## Version history (last 5 releases)

### 14.0.0 — 2026-08-27

My flow App

### 13.0.0 — 2026-08-18

Welcome to the My Flow + beta. This is the first version of your new Flow app — and we're just getting started. Right now, you can pay bills, manage your account and buy plans directly from your phone. Some features are still on their way, and your feedback will help shape what comes next. Thanks for being first. Your Flow + starts here.

### 12.1.1 — 2025-09-24

Fonts updates

### 12.1.0 — 2025-04-30

Bug fixes.

### 12.0.1 — 2025-04-14

Bug fixes

## Apps similar to My Flow .

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Topup Flow](https://appshunter.io/ios/app/topup-flow/id1503038374) | 4.5 (6,364) | Free | Productivity |
| [Gate Sentry](https://appshunter.io/ios/app/gate-sentry/id896306989) | 4.8 (10,135) | Free | Productivity |
| [SafeShell VPN: Fast & Secure](https://appshunter.io/ios/app/safeshell-vpn-fast-and-secure/id6445987502) | 4.6 (1,070) | Free | Productivity |
| [Cpostinternational](https://appshunter.io/ios/app/cpostinternational/id1627872741) | 3.7 (3) | Free | Productivity |
| [GoDial Auto Dialer & Sales CRM](https://appshunter.io/ios/app/godial-auto-dialer-and-sales-crm/id1492309932) | 3.2 (39) | Free | Productivity |
| [Celery for Employees](https://appshunter.io/ios/app/celery-for-employees/id1660058595) | 5.0 (3) | Free | Productivity |

## More apps by Cable & Wireless Holdings, Inc.

- [CWB Communicator](https://appshunter.io/ios/app/cwb-communicator/id646935450)
- [Stream Bluu](https://appshunter.io/ios/app/stream-bluu/id1131631538)
- [Radio FLOW](https://appshunter.io/ios/app/radio-flow/id1486759699)
- [Topup Flow](https://appshunter.io/ios/app/topup-flow/id1503038374)
- [Topup BTC](https://appshunter.io/ios/app/topup-btc/id1503341699)

All apps by Cable & Wireless Holdings, Inc.: https://appshunter.io/developer/874354221

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*