# My Flow . — user reviews > 597 indexed App Store user reviews of My Flow . by Cable & Wireless Holdings, Inc., rated 4.60/5 from 4,034 ratings. - Source: https://appshunter.io/ios/app/my-flow/id958379748/reviews - App overview in markdown: https://appshunter.io/ios/app/my-flow/id958379748.md - Rating breakdown: 5★ 2,862 · 4★ 907 · 3★ 173 · 2★ 28 · 1★ 64 ## What do users think of My Flow .? Overall sentiment: positive **Pros** - 🚀 Easy payment process - 🚀 Quick and seamless transactions - 👍 Convenient and user-friendly app - 👍 Allows paying bills remotely - 👍 Helpful payment reminders - 👍 Straightforward interface - 👍 Reliable service **Cons** - 🐛 Occasional app crashes or freezes - 🐛 Inconsistent performance and connectivity issues - 🐛 Inaccurate account balance information - 🐛 Difficulty linking or managing multiple accounts - 🐛 Limited functionality compared to website - 🐛 Confusing or unhelpful error messages **Commonly reported bugs** - App crashes when trying to pay bills - Unable to log in or access account information - Inconsistent data sync between app and website - Billing issues and payment processing errors **Most requested features** - Allow storing payment methods for faster transactions - Implement Apple Pay or other digital wallet integration - Provide more detailed usage tracking and analytics - Enable automatic or scheduled bill payments - Improve in-app chat or support options ## Newest reviews (15 of 597) ### 4/5 — Faster payment *2026-08-03, version 12.1.1* App has improved ### 2/5 — Bills *2026-07-25, version 12.1.1* Send updated bill for payment Correct bill ### 4/5 — Mark *2026-07-03, version 12.1.1* Great ### 4/5 — Improved Experience *2026-06-22, version 12.1.1* App has since improved tremendously since my last review. ### 4/5 — Convenient *2026-05-04, version 12.1.1* Efficient and smooth ### 2/5 — Chat *2026-03-03, version 12.1.1* My payment went smoothly, but something needs to be done about your chat option. Why have that option if it doesn’t work. I’ve waited over 10mins for someone to talk to me and it never happens and I’ve tried this multiple times. Please remove that option if it’s not available, it’s very frustrating. ### 5/5 — Lovely *2026-02-21, version 12.1.1* Make the payment and it is a lovely feeling to be able to make payment at home ### 5/5 — Tuff *2026-01-31, version 12.1.1* Dunce ### 4/5 — Flow Bill Payment is fast and efficient Takes less than a minutes to complete my payment *2026-01-30, version 12.1.1* Very fast ### 5/5 — Payment *2026-01-22, version 12.1.1* Transaction was seamless ### 5/5 — Easy to use *2026-01-18, version 12.1.1* Love the app convenient ### 5/5 — In App payment *2026-01-06, version 12.1.1* The in App payment process is really smooth and efficient. ### 2/5 — Very slow account loading time in the app *2025-12-30* Since the latest update, the app takes quite a while to sign in and load account related features such as bill info, account details, bundle options. It’s even slow when switching between linked accounts. If there are any perceived improvements I will revisit and update my ratings accordingly. ### 5/5 — Good Service *2025-12-25, version 12.1.1* Quick, efficient and convenient ### 3/5 — Internet problems keeps Buffering way too much ? *2025-12-24, version 12.1.1* Internet buffers way to much ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless for any other Island that Jamaica *2026-08-18, version 13.0.0* The last update has rendered this app useless for any Island other than Jamaica. Fortunately, I have the old app on another device. The old app is extremely slow, but if you have the patience, you can use it to pay your bills. ### 1/5 — Impossible to login *2026-01-01, version 12.1.1* I have nothing to say because the “login” button prevents me from entering my password..using an iPhone 8. ### 1/5 — App issues *2025-12-31, version 12.1.1* App not showing details months now and I have screenshot ### 1/5 — Slow home page *2025-12-25, version 12.1.1* Why does it take me over two minutes plus for the page to load with all my details? Guys we can do better than this! ### 1/5 — Slow Flow *2025-12-21, version 12.1.1* This app is so slow. Everything takes ages to load ### 1/5 — Inadequate *2025-10-30, version 12.1.1* The app has a tendency to not load . This is a nuisance every time I go on the app. ### 1/5 — 1 *2025-10-25, version 12.1.1* Excellent ### 1/5 — Simple *2025-08-25, version 12.1.0* App not loading ### 1/5 — Money lost *2025-07-21, version 12.1.0* I’ve spent well over $ 300 topping up my husband’s phone and the money always disappears before he could make one call. ### 1/5 — Fix it! *2025-07-15, version 12.1.0* App continuously unlinks my account!!!!!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Internet payments via app *2026-06-22, version 12.1.1* Service gave me a few errors before finally allowing me to complete my task I’m pleased that we’re getting somewhere in the tech world ### 5/5 — Easy *2026-06-01, version 12.1.1* Very straight forward ### 5/5 — Mrs Spence *2026-05-26, version 12.1.1* Very easy to pay this way ### 5/5 — Love the autopay!! *2026-05-06, version 12.1.1* One less thing to worry about ### 5/5 — Bill Payme *2026-04-10, version 12.1.1* Good ### 5/5 — Easy payment option *2026-04-06, version 12.1.1* I chose the autopay so I don’t have to remember to pay bill. ### 5/5 — Aleaux *2026-04-01, version 12.1.1* Quick and easy ### 5/5 — Flow to d world *2026-03-28, version 12.1.1* Great app 🌠 ### 5/5 — Excellent *2026-03-28, version 12.1.1* So easy ### 5/5 — App experience… *2026-03-12, version 12.1.1* Much improved. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*