# My Gartner Mobile — user reviews > 41 indexed App Store user reviews of My Gartner Mobile by Gartner, Inc., rated 4.90/5 from 3,699 ratings. - Source: https://appshunter.io/ios/app/my-gartner-mobile/id1202220943/reviews - App overview in markdown: https://appshunter.io/ios/app/my-gartner-mobile/id1202220943.md - Rating breakdown: 5★ 3,492 · 4★ 168 · 3★ 9 · 2★ 11 · 1★ 19 ## What do users think of My Gartner Mobile? Overall sentiment: negative **Pros** - 👍 User-centered experience - 🚀 Great layout and interface - 💡 Consolidate documents - 🚀 Easy access to relevant information - 🚀 Smooth and user-friendly app **Cons** - 🔍 Poor interface for vision impaired - 🐛 Articles fail to load on iOS devices - 🐛 App is broken and unreliable - 🐛 Captcha screen issue prevents access to content - 🐛 Locked up asking for reviews - 🐛 Bugged with unnavigable pop-ups - 🔋 Killed the battery on phone - 🔍 Small font size difficult to read **Commonly reported bugs** - Articles fail to load on iOS devices - App is broken and unreliable - Captcha screen issue prevents access to content - Locked up asking for reviews - Bugged with unnavigable pop-ups - White screen issue preventing reading - Login issues after updates **Most requested features** - Increase font size option - Support for Apple accessibility features - Availability of video content and webinars ## Newest reviews (12 of 41) ### 2/5 — Poor interface for the vision impaired *2025-11-12, version 8.8* All of the written content I’ve come across has no option to increase font size. For me, even with my glasses, the font is small making the articles difficult to read. I contacted support and they raised feedback to someone and suggested iOS’s Zoom feature as a solution. The zoom feature is useless. You have to use theee fingers to move the page around and since it’s zoom not font increase you have to move the screen constantly. If you have impaired vision skip the app and use the browser version from a pc or a tablet (I haven’t tested the tablet so I don’t know if the larger screen size results in larger font or just more text on the screen that is still too small to read. ) ### 2/5 — Articles Fail to Load on iOS Devices *2025-04-13, version 8.1.1* While the Gartner Mobile app offers excellent content, I’ve encountered a recurring issue on my iPhone and iPad. When I tap the “Read” button on any article, the app enters a perpetual buffering state, and the content never loads. This problem doesn’t occur on the web version, which works flawlessly. I’ve tried reinstalling the app and checking for updates, but the issue persists. I hope the developers can address this in a future update, as it significantly hampers the user experience on iOS devices. ### 2/5 — App seems to be broken *2025-02-25, version 8.0* The Home Screen and notifications of the app seem to be working, but whenever I try to open an article in the app it jumps to a captcha screen to verify if I am human, but just sits at the screen and never completes the check. I cannot read any article in the app. ### 3/5 — Webinars don’t always play *2022-08-06, version 4.8* Please fix this issue ASAP. Other than that it’s a very useful way to consume Garrtner content ### 4/5 — Consolidate documents *2022-06-12, version 4.6.1* Consolidate ignition guides into single documents rather multiple documents. ### 4/5 — Generally pretty good. *2021-06-23, version 3.9* The application works well with my gardeners subscription, giving me access to all of the content that I need when on the move. However, sadly, like many applications it doesn’t support the Apple accessibility features which makes it difficult for me to use. One positive is Gartner at least support the ability to listen two articles and documents. ### 4/5 — Gartner on the Go *2020-09-26, version 3.3* The app is clean and easy to use. Was really hoping previously recorded webinars would be available as well as enhanced search options. ### 4/5 — Apps works well *2020-08-15, version 3.3* Apps works well and articles are easy to read in the format presented. Would like to see video content with presentation and analyst comments. ### 5/5 — You have questions Gartner has answers! *2020-07-02, version 3.2* Not just any answer but those that are backed by analytics. A real time saving system which is easily at your service wherever and whenever. The organizational library and listen feature maximizes on efficiency of getting educated on the run even when off line! Gartner is a versatile, authoritative and trustworthy business partner. As a CEO of a startup joining Gartner has empowered my business strategic decisions for immediate rewards and future success. Everyone I have met has been extremely helpful and makes me feel like my company success is important to them. I couldn’t be happier with my decision to Partner with the Gartner Team!! ### 5/5 — COVID 19 research *2020-06-05, version 3.1* Highly informative , well researched and current ### 3/5 — Downloading docs *2020-06-01, version 3.1* I’m having problems downloading attachments and documents on my iPhone. ### 5/5 — New and Improved! *2020-05-29, version 3.1* All former CEB subscriptions have now fully migrated to Gartner.com, which means that they’re now on this app as well. This app is very smooth and user-friendly, and with the latest update, I’m not seeing any of the issues that other reviewers mentioned having previously. I actually prefer accessing research on the app now than on the site! If you or your organization have a Gartner or legacy CEB subscription, then you should definitely get this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is broken *2025-03-10, version 8.1* I get notifications and can see articles on the Home Screen but whenever I try to read anything, it takes me to a Captcha screen, then times out. I can’t access any content at all! ### 1/5 — Completely unreliable *2023-07-14* Almost never works. Network timeouts, failed page loads, documents don’t sync. Essentially useless. ### 1/5 — Faking App-Ratings at its best! *2023-01-29, version 6.1* There is actually little to complain with respect to the app itself. But the attitude to only allow 5 - star ratings or no rating at all from inside the app is worth this 1 star rating just to put things a little bit into perspective. ### 1/5 — Locks up asking for reviews *2022-06-26, version 4.6.1* An app that opens, has a pop up asking for 5 stars, and then locks up with that message on the screen, is not getting 5 stars. When it does work, the app is OK, it it needs a lot of improvements. ### 1/5 — Bugged *2022-05-28, version 4.6* Presents a “rate us 5* … “ pop-up which is impossible to navigate beyond (none or the 3 options can be selected) when opening the app. Please fix this! ### 1/5 — Unusable app *2022-05-10, version 4.5* Am pretty new to the app and unlikely to continue using it as the app is almost entirely non-functional. I log in but am apparently not logged in. Screens do not display correctly. Too many problems to write about here. Cannot recommend the app at all. ### 1/5 — Killed the battery on my phone *2022-05-06, version 4.5* 🫠 ### 1/5 — White Screen - Unable to read *2020-02-01, version 2.8* I was a happy customer until the most recent update. Now, I can’t read anything as each article always provides a white screen. Tried uninstalling and reinstalling and it didn’t work. ### 1/5 — Cannot log in *2019-04-20, version 2.4.1* Cannot log in after update. Use this app a lot and would love to again. ### 1/5 — Truly awful experience *2019-04-06, version 2.4* - Not even the most recent document is cached for offline reading - Many taps to mark a document for offline reading - No links, making navigating a hype cycle an ordeal - No ability to zoom graphics - No margins between text and edge of screen, leaving you to wonder whether text is missing ## Most praised reviews (10 highest-rated) ### 5/5 — User Centered Experience *2023-03-16, version 6.2.1* Great interface and reliability ### 5/5 — Fight the overwhelm *2023-01-20, version 6.1* Gartner is there with persistent knowledge and research. Love it, and the TAs who help unpack and apply the knowledge. ### 5/5 — Outstanding coverage of the market! *2022-10-08, version 5.0* Gartner does an amazing job of covering every aspect of the IT services and cyber security markets. Their research is very well done and easy to understand. I also love their product management and marketing tips, guides and best practices. ### 5/5 — Una aplicación increíble *2022-08-21, version 4.9* Es una excelente aplicación que muestra las tendencias más importantes de tecnologías ### 5/5 — Great layout *2022-05-14, version 4.5* Incredible app. I can easily access all information that’s relevant to me. ### 5/5 — Best way to learn from Gartner! *2021-12-07, version 4.2* The app really make our life easier by helping us get the most of Gartner insight in the palm of our hands ### 5/5 — Excellent input for global initiatives *2021-08-31, version 4.0* Gartner has been an excellent input for Global initiatives, the information brought from their benchmarks and researches give us the opportunity to innovate in our processes, question the status quo, and give us the opportunity to set a high level HR team. ### 5/5 — Informative *2021-05-12, version 3.8* Highly informative and relevant ### 5/5 — Indispensable to my job *2020-12-02, version 3.5* Must have, app brings mobile access to their portal—extremely well done. ### 5/5 — It’s not the app, it’s the research and service *2020-11-06, version 3.4.1* The app is solid and well designed for both iPhone and iPad, but it’s the research that makes the difference. Becoming a Gartner client is expensive but love their content. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*