# My GBT — user reviews > 83 indexed App Store user reviews of My GBT by Guaranty Bank & Trust Co., rated 4.77/5 from 974 ratings. - Source: https://appshunter.io/ios/app/my-gbt/id1616670530/reviews - App overview in markdown: https://appshunter.io/ios/app/my-gbt/id1616670530.md - Rating breakdown: 5★ 192 · 4★ 22 · 3★ 5 · 2★ 2 · 1★ 13 ## What do users think of My GBT? Overall sentiment: mixed **Pros** - 👍 Easy to navigate - 👍 User-friendly interface - 👍 Convenient access to information - 👍 Great new features - 👍 Time saver - 👍 All accounts in one place - 👍 Easy to use - 👍 Great app - 👍 Love the app - 👍 Fast and efficient - 👍 Simplistic and easy to navigate - 👍 Cool new features like Goals - 👍 Love the ITM feature **Cons** - 🐛 Constant refreshing required - 🐛 Frequent logouts - 🐛 Mobile deposit issues - 🐛 Not user-friendly for transfers on iPhone - 🐛 App is not efficient - 🐛 Charges show then disappear - 🐛 Transfers/payments often don't work - 🐛 Daily interest amounts not available - 🐛 Loan payment due dates not updated - 🐛 Can't lock card - 🐛 Customer service attitude - 🐛 App doesn't inform about check picture acceptance - 🐛 Issues viewing check deposits online - 🐛 Login problems - 🐛 Unable to log in - 🐛 Can't log in until weekday - 🐛 Horrible app - 🐛 Worthless app **Commonly reported bugs** - App requires constant refreshing - App logs users out frequently - Mobile deposit functionality is problematic - Check deposit image acceptance not clearly indicated - Issues with viewing check deposits online - Transactions disappear after appearing - Transfers and payments frequently fail - Loan payment due dates not updating - Unable to log in - Cannot transfer money easily on iPhone **Most requested features** - Frame snap for mobile deposits - Dark mode option - Ability to lock card ## Newest reviews (18 of 83) ### 2/5 — Dark Mode Where Are you *2026-06-15, version 4.0.260500* Those who use phones find that most mobile apps don’t take those who eyes find dark mode better for the eyes until that come my rating will me low ### 5/5 — Love *2026-06-14, version 4.0.260500* I love GBT best bank and app I’ve ever had ### 5/5 — Great Bank *2026-06-14, version 4.0.260500* Great ### 5/5 — Rate *2026-06-13, version 4.0.260500* I just love it. It is very convenient. ### 5/5 — Rate *2026-06-12, version 4.0.260500* Amazing !! ### 5/5 — Love it *2026-05-27, version 4.0.260300* Great bank and app works like a charm ### 5/5 — Good job *2026-05-25, version 4.0.260300* Helpful. Easy to use. ### 4/5 — Transfer money *2026-05-25, version 4.0.260300* It’s a good app, but sometimes when you try to transfer money to other accounts, the screen doesn’t reload and I have to log off login. Wait a few minutes and then go to transfer button. That’s the only complaint I have. ### 5/5 — My GBT *2026-05-24, version 4.0.260300* This app is very useful for me especially since I don’t live near any of the locations anymore ### 3/5 — Fix *2026-05-23, version 4.0.260300* Lots of issues with mobile deposits. Doesn’t inform if pictures of checks are acceptable or not right away. Waste time having to retry again and again. Also issues with viewing check deposits online account. ### 5/5 — Love it! *2026-05-22, version 4.0.260300* Super easy to use and maintain! ### 5/5 — Time Saver! *2026-05-18, version 4.0.260300* Don’t know what I’d do without it! ### 5/5 — Great app *2026-05-13, version 4.0.260300* Great job. All of your account info in one place. ### 5/5 — Banking App *2026-05-12, version 4.0.260300* Great app and easy to maneuver through. ### 5/5 — Exceptional Services *2026-05-11, version 4.0.260300* I’m glad I chose to do business with Guaranty bank, they help me in many ways financially, just when I needed it most. ### 5/5 — Great App *2026-05-09, version 4.0.260300* It keeps me updated on all my banking. ### 5/5 — Great App *2026-04-04, version 3.0.250800* Banking with them for years. Love the new features. ### 5/5 — Review *2026-02-26, version 3.0.250800* I always have a pleasant experience using this app. Very easy to navigate ## Most critical reviews (10 lowest-rated) ### 1/5 — Wrong Move *2026-07-04, version 4.0.260500* The new app is terrible. The bank should’ve stayed with the previous version. ### 1/5 — Banks are a scam *2026-05-19, version 4.0.260300* How the heck you gunna charge someone $35 for each overdraft that you didn’t even cover for me? And I was told that I can’t cancel my bank account because if anything tried to draft out they would charge me $35 dollars each time and I will owe them for each one that attempts to come out even though they don’t cover it. That is what you call a scam. I wouldn’t recommend this bank to anyone at all ever. ### 1/5 — Worst banking app *2026-01-15, version 3.0.250800* This banking app is horrible. Always wanting to you to refresh. Passwords constantly logging you out in time now. Can you call for customer service if you speak Kansas she always has an attitude and does not try to help you. She tries to send to the app which then again tells you to contact them then she acts like she’s inconvenience to reset you ### 1/5 — Upgrade *2025-10-09, version 3.0.250800* Need to upgrade.. other banks got options to lock your card ### 1/5 — Awful app *2025-10-08, version 3.0.250800* Horrible app, does not update timely to reflect balance and not user friendly. Charges will show then disappear on same day. Transfers/payments don’t work majority of the time. Daily interest amounts not available on loans. Loan payments due dates don’t reflect after payments made. ### 1/5 — Not user friendly on iPhone to transfer money between accounts *2025-10-07, version 3.0.250800* Not user friendly to transfer money for iPhone ### 1/5 — Trash *2025-08-25, version 3.0.5911* Horrible ### 1/5 — Worthless *2023-08-15, version 2.0.5725* Why even have an app if it’s not going to work 90% of the time? Attempting to make mobile deposits is a futile endeavor. ### 1/5 — can not log in *2023-07-26, version 2.0.5725* I’ve been having problem with this bank app. now it don’t event let me log in. ### 1/5 — Unable to login *2022-07-27, version 1.2.5721* I’ve tried it all but this STILL WONT LET ME LOGIN. I do not understand why this was put in place. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice *2026-07-28, version 4.0.260500* Easy to use. Very useful app. ### 5/5 — Good banking app *2026-07-24, version 4.0.260500* It tells me quickly what I need to know. ### 5/5 — My GBT *2026-07-05, version 4.0.260500* 💞 ### 5/5 — Great *2026-07-02, version 4.0.260500* Easy to use ### 5/5 — Lady *2026-06-30, version 4.0.260500* Love this bank ### 5/5 — Great app *2026-06-18, version 4.0.260500* This app allows me to do all I need to do; deposit checks, set up bill pay, pay one time payments; check deposits and spending, notify bank of travel. It’s great! ### 5/5 — Great *2026-06-17, version 4.0.260500* Great ### 5/5 — Love! *2026-06-15, version 4.0.260500* Easy to use! ### 5/5 — Awesome Bank *2026-06-15, version 4.0.260500* Best customer service bank ### 5/5 — My favorite bank *2026-06-14, version 4.0.260500* I love my bank they don’t play about they customers, if someone try to get in accounts they get right in to action --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*