# MY GENESIS EU — Enjoy all Genesis on one app > Remote vehicle management and digital services for Genesis owners. (iPhone/iPad app by HYUNDAI MOTOR COMPANY.,LTD.) - Source: https://appshunter.io/ios/app/my-genesis-eu/id6741947276 (this page in markdown: same URL + `.md`) - Developer: [HYUNDAI MOTOR COMPANY.,LTD](https://appshunter.io/developer/365274351) - Category: Utilities, Lifestyle - Price: Free - Rating: 3.97/5 from 136 App Store ratings · 27 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 622 MB - Languages: French (France), German (Germany), British English, European Spanish, Italian, Dutch, Polish, Slovak, Czech, Turkish - Released: 2025-11-09 - Data updated: 2026-10-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-genesis-eu/id6741947276/reviews.md ## What is MY GENESIS EU? Profitez de tous les services digitaux Genesis dans une seule application. Accédez à encore plus de fonctionnalités grâce aux dernières mises à jour de MY GENESIS. ■ Gestion facile du véhicule • Gérez votre véhicule avec une authentification unique • Surveillez votre véhicule et recevez des notifications à distance en toute fluidité ■ Navigation intelligente • Trouvez immédiatement des bornes de recharge et des stations-service • Restez connecté grâce au partage de position en temps réel ■ Commandes à distance avancées • Contrôlez la climatisation, les phares, le klaxon et les vitres à distance • Consultez des diagnostics détaillés de votre véhicule • Programmez vos sessions de recharge EV selon vos préférences • Laissez vos clés physiques à la maison grâce à la clé numérique ■ Mode voiturier privé • Protégez vos données personnelles en limitant la navigation et les commandes • Restez serein en surveillant votre véhicule à distance [Informations sur les autorisations pour une meilleure expérience Genesis] • Notifications (optionnel) : Requis pour les alertes à distance et les mises à jour en temps réel du véhicule • Localisation (optionnel) : Nécessaire pour localiser le stationnement, partager un itinéraire, guider la navigation, et activer la clé numérique à proximité • Caméra (optionnel) : Utilisée pour les photos de profil, cadres numériques, enregistrement via QR code, et assistance au stationnement en AR [Prise en charge de MY GENESIS Wear OS] • Contrôlez votre véhicule et consultez son état depuis votre montre connectée • Accédez rapidement aux fonctionnalités clés via le cadran et les complications • Connectez-vous avec l’application MY GENESIS sur Wear OS 3.0 ou version supérieure ※ Nous demandons uniquement les autorisations essentielles et ne collectons aucune donnée superflue. ※ Toutes les autorisations sont optionnelles. Vous pouvez utiliser l’application sans les accepter, bien que certaines fonctionnalités puissent être limitées. ※ La disponibilité des fonctionnalités peut varier selon le modèle de votre véhicule. ## Key features - Remote vehicle management - Real-time status monitoring - Remote climate control - Smart navigation with charging stations - Digital key access - Private valet mode - Wear OS integration ## Is MY GENESIS EU safe? MY GENESIS EU appears mostly safe based on user ratings. The AppsHunter Safety Score for MY GENESIS EU is 78 out of 100. This assessment is based on 136 user ratings, with an App Store average of 4.0 out of 5. ## Is MY GENESIS EU legit? MY GENESIS EU appears to be a legitimate app. The AppsHunter Legitimacy Score for MY GENESIS EU is 80 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 27) All indexed reviews: https://appshunter.io/ios/app/my-genesis-eu/id6741947276/reviews.md ### 3/5 — Programming by somebody who does not use app *2026-09-23* Why can you not see if car is locked unlocked on Home Screen like the old app? Where has the battery monitor gone? Not a user friendly app having to go through menus to complete a simple every day task **Developer response:** We appreciate your feedback on app usability. Lock status are now accessible in: MY GENESIS > [Remote] > [Vehicle Status]. Battery information are now accessible in MY GENESIS > Bottom menu bar [Remote] > Tap the [EV] tab. Your feedback helps us improve the app experience. Please contact us via mygenesis@eu.genesis.com with VIN if you face any issues. ### 5/5 — GV70 *2026-07-21* The app works first time ever time **Developer response:** Dear user, thank you for your positive feedback. We're delighted to hear that the MY GENESIS app works reliably for you every time. ### 1/5 — Too slow *2026-06-25* App too slow to open. **Developer response:** Dear user, we regret the challenges with app slowness. App performance can vary depending on device and network conditions, and we are continuously working to improve startup speed and stability. We appreciate your feedback as we continue enhancing the Genesis experience. If the issue persists, please contact support: mygenesis@eu.genesis.com ### 1/5 — Mau *2026-06-22* Sehr sehr langsame App, Befehle werden immer mit Fehlercodes versendet. Bildet Verbrauch nicht ab, was ziemlich schlecht ist. Andere Hersteller schaffen es besser! **Developer response:** Lieber Nutzer, wir entschuldigen uns aufrichtig. Unser Team arbeitet bereits an der Behebung von Latenzproblemen. Bitte kontaktieren Sie uns unter mygenesis@eu.genesis.com mit Ihrer VIN sowie Details zu Verbrauchsanzeige und Remote-Fehlern, damit wir dies prüfen können. Wir verbessern die App weiter. ### 2/5 — Fahrzeugstandort *2026-06-22* In der neuen Genesis App kann ich die Funktion „Fahrzeugstandort“ nicht mehr finden. Wurde diese Funktion bewusst entfernt oder handelt es sich um einen Fehler in der App? Über eine kurze Rückmeldung würde ich mich freuen, da die Funktion für mich sehr nützlich war. **Developer response:** Lieber Nutzer, wir entschuldigen uns aufrichtig. Bitte nutzen Sie die Fahrzeugortung über das Stecknadel-Symbol rechts > Bereich „Wohin möchten wir heute?“ > Fahrzeug-Pin. Bei weiteren Problemen kontaktieren Sie uns unter mygenesis@eu.genesis.com mit VIN und Anzeigeproblem. Wir verbessern die App weiter. ### 1/5 — Can't even sign in! *2026-06-18* I have tried to use this app a few times since buying my Genesis car. I love the car, but this app is rubbish. I can't even sign in as the app has become so slow!??? Why Genesis.. **Developer response:** Dear User, our sincere apologies. Our team is already working to resolve Latency Challenges as quickly as possible. Kindly contact us via mygenesis@eu.genesis.com with your VIN & Login concerns, so the concerned team can investigate. We'll continue improving the app for a better experience. ### 1/5 — Connections keep failing *2026-06-05* Terrible app Bluetooth not auto connecting Car play dropping off a lot **Developer response:** Dear User. We sincerely regret the inconvenience. This is not the experience we want for our customers. Please write to us at mygenesis@eu.genesis.com with your VIN details about the vehicle connectivity issue so that the concerned team can assist you directly. ### 4/5 — Air Con *2026-05-27* It would be great to have option to start car and set temperature within the app so car not too hot or cold upon entry. **Developer response:** We regret the inconvenience. You can start your vehicle and adjust the temperature remotely by logging into MY GENESIS, tapping [Control], opening [Climate Control Settings], setting the target temperature between 17–27°C, and selecting [Save]. Please feel free to reach out if you have any further questions, we’ll be happy to assist. ### 1/5 — So slow! *2026-05-15* Nothing more frustrating than opening the app to preheat the car or lock the doors and then having to wait 20 seconds for the app to start! The old one was super quick! You’ve gone backwards! Please improve it. **Developer response:** Dear user, we’re sorry to hear the app does not meet your expectations compared to the previous version. App performance may vary depending on device and network conditions, and we are continuously working on optimizations to improve speed and responsiveness. Your feedback is valuable and helps us continue improving the app experience. ### 2/5 — Nicht alles was neu ist ist auch gut *2026-05-06* Die alte App war übersichtlicher und hat auch generell besser gefallen. Wenn ich die App öffne möchte ich z.B. ganz klar und deutlich sehen, ob das Auto verschlossen ist. Die Navigation war klarer zu bedienen und auch die Fahrzeugübersicht war besser zu erreichen. Warum ist es in 2026 so schwer eine Übersichtliche und ergonomische App zu programmieren? Nachtrag: nun ist es auch so, dass die Applewatch plötzlich meldet, dass das Auto nicht verschlossen ist. Die App muss man dann nach dem Start noch einmal manuell aktualisieren, bis sie dann wieder rückmeldet, dass der Wagen doch geschlossen ist. Wenn man neben dem Auto steht ist das noch schnell prüfbar, aber Falschmeldungen braucht kein Mensch. Ich war froh, das ich nach einem Wechsel von Mercedes dieses Problem los war, nun ist die gleiche Situation wieder da. Es gibt mit der vorherigen App alle a gut, warum muss man sowas ertragen? **Developer response:** Wir bedauern die Unannehmlichkeiten. Ihr Feedback zur Klarheit der App, zu Navigationsproblemen und zur Zugänglichkeit der Fahrzeuginsicht wird mit dem zuständigen Team für zukünftige Verbesserungen geteilt. Wir arbeiten kontinuierlich daran, das gesamte App-Erlebnis zu verbessern. ## Frequently asked questions about MY GENESIS EU ### What is MY GENESIS EU? MY GENESIS EU is a digital service application designed for Genesis vehicle owners. It allows you to manage your vehicle remotely, access smart navigation, and utilize advanced control features. ### What features does MY GENESIS EU offer? Key features include remote vehicle management, status monitoring, climate control, smart navigation to charging stations, digital key access, and a private valet mode. It also supports Wear OS devices for quick access. ### Is MY GENESIS EU free to use? Yes, MY GENESIS EU is a free application. There are no in-app purchases or advertisements mentioned in its description. ### What devices does MY GENESIS EU support? MY GENESIS EU is available for iPhone and Apple Watch. The Wear OS app requires Wear OS 3.0 or higher. ### How does MY GENESIS EU handle privacy? The app includes a private valet mode to protect personal data by limiting navigation and control access. It also states that only essential permissions are requested and no superfluous data is collected. ### Can I control my car's charging with MY GENESIS EU? Yes, you can program your EV charging sessions according to your preferences. The app also helps locate nearby charging stations. ### How often is MY GENESIS EU updated? The latest version is 1.3.3, and the app was last updated on July 27, 2026. This indicates a relatively recent update cycle. ### What is the age rating for MY GENESIS EU? MY GENESIS EU has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals. ## Version history (last 5 releases) ### 1.5.1 — 2026-10-26 - Cluster symbol and warning light recognition via camera scanner added - Bug fixes and improvements ### 1.4.2 — 2026-09-22 Bug fixes and improvements ### 1.4.1 — 2026-09-01 Bug fixes and improvements ### 1.4.0 — 2026-08-26 Bug fixes and improvements ### 1.3.3 — 2026-07-27 - Major UI/UX enhancements - Integrated Search on "Home" to quickly find destinations and FAQs - "Map" is now available directly from the navigation bar for easier access - "Discover" now brings together the Genesis Store and Genesis news in one place - Enhanced "Remote" experience with an improved design ## More apps by HYUNDAI MOTOR COMPANY.,LTD - [Hi-Charger](https://appshunter.io/ios/app/hi-charger/id1475039370) - [제네시스 카페이](https://appshunter.io/ios/app/id1485823038) - [현대 카페이](https://appshunter.io/ios/app/id1499290175) - [셔클 - DRT부터 공유 자전거, 킥보드, 택시까지](https://appshunter.io/ios/app/drt/id1499656614) - [운전결심](https://appshunter.io/ios/app/id1532367997) - [캐스퍼](https://appshunter.io/ios/app/id1552116908) All apps by HYUNDAI MOTOR COMPANY.,LTD: https://appshunter.io/developer/365274351 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-30.*