# My Global Flowers Delivery — user reviews

> 38 indexed App Store user reviews of My Global Flowers Delivery by Premeras UAB, rated 4.60/5 from 430 ratings.

- Source: https://appshunter.io/ios/app/my-global-flowers-delivery/id1617592925/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-global-flowers-delivery/id1617592925.md
- Rating breakdown: 5★ 366 · 4★ 29 · 3★ 4 · 2★ 1 · 1★ 30

## What do users think of My Global Flowers Delivery?

Overall sentiment: negative

**Pros**

- 👍 Good quality flowers
- 👍 User-friendly app
- 👍 Easy to use
- 👍 Simple interface
- 👍 Punctual delivery (mentioned once)
- 👍 Good presentation of flowers
- 👍 Can track delivery process

**Cons**

- 😞 Late deliveries
- 😞 Orders not delivered
- 😞 Cancelled orders
- 😞 Poor customer support
- 😞 No response from support
- 😞 Rude customer service
- 😞 Flowers not as ordered
- 😞 Flowers in bad condition
- 😞 Incorrect quantity of flowers
- 😞 Money not returned
- 😞 Scam/fraudulent business
- 😞 Company reschedules orders
- 😞 No way to track orders
- 😞 Excuses instead of resolution
- 😞 Sent different bouquet without consent
- 😞 Marked as delivered without delivery
- 😞 Misplaced addresses
- 😞 Lied to about delivery
- 😞 No responsibility taken
- 😞 Lost relationship due to delays
- 😞 Terrible company
- 😞 No communication on order status
- 😞 Partial rebates offered
- 😞 Broker of orders, no real florist relationships
- 😞 Poor app performance
- 😞 Deliveries every other day
- 😞 Rude attitude from support
- 😞 No WhatsApp response
- 😞 No place to request refund
- 😞 Flowers don't match invoice
- 😞 Local stores receive less money
- 😞 Local stores used in fraudulent activity
- 😞 Blame the victim attitude from support
- 😞 Missed delivery dates
- 😞 Delivered days after agreed date

**Commonly reported bugs**

- Support chat not working
- Cannot see messages from company
- App performance is very poor

**Most requested features**

- Allow scheduling delivery time
- Improve WhatsApp customer service attention

## Newest reviews (13 of 38)

### 1/5 — Не рекомендую

*2025-08-21, version 2.10.4*

В доставке перепутали адрес, хотя я всё указала верно, ошибка самого магазина, в итоге цветов не получили, испортили и настроение и праздник.Деньги за цветы ещё никто не вернул. Первое впечатление и такое ужасное, надеюсь как то решат эту проблему, и вернут деньги, но заказывать здесь явно уже не буду.

### 1/5 — Waste of money waste of time

*2025-07-07*

EXTREMELY dissapointed , they sent whatever they want the time day they want they are rude and the customer service is a Joke ! Dont waste your time or money there are other options out there this one really would give you headache.

### 1/5 — Bad advertisement

*2025-06-28, version 2.10.3*

Dry flowers and in a terrible condition besides the fact that they promise a quantity of flowers but it’s not there(I bought 4 peonies and the just gave 1)

### 1/5 — Disappointing

*2025-05-12*

I'm extremely dissatisfied with my experience with Global Flowers. After purchasing flowers for Mother's Day, I had no way to track my order, and no one from the company reached out to me when they were unable to deliver or when there were issues with my order. When I contacted them to inquire about the status, I received excuses instead of a prompt resolution.

To make matters worse, after requesting a refund, they sent a different bouquet without my consent and marked it as "delivered" without any apology or explanation. This lack of communication and customer care is unacceptable.

If I had known about the poor service provided by Global Flowers, I would not have made a purchase. Unfortunately, I learned the hard way. I would strongly advise others to think twice before using this company.

**Developer response:** Hello! We sincerely apologize for the experience you had with our service. We understand your frustration and are truly sorry for the lack of communication and delays you encountered. This is not the level of service we aim to provide, and we deeply regret any inconvenience caused. We appreciate your feedback and will work on improving our processes to ensure that this does not happen again. Please feel free to reach out to our customer service team at order@myglobalflowers.com, if you'd like to discuss this further, and we will make sure to resolve the issue to your satisfaction.

### 1/5 — Horrible Experince!!!!!!!

*2025-04-24*

They didn’t deliver the flowers. Worst of all the support was absolutely terrible. They assured me the flowers would get delivered—they didn’t. Talking to the support is a miserable experience as well. The “agent” I was talking to had a very cold demeanor and was extremely unhelpful. Do not order from this company and instead research local florists for a cheaper and more reliable delivery!

**Developer response:** Hello! We’re truly sorry for your experience—it’s the exact opposite of the service we strive to provide. Please send your order number to order@myglobalflowers.com so we can personally look into what happened and find a solution. Your trust matters to us, and we appreciate the chance to improve.

### 1/5 — Lo peor de lo peor

*2025-02-12, version 2.9.1*

Lo que me llegó no fue nada de lo que pedí todo mal y feo aparte que entregaron 3 días después de la fecha acordada no fue nada de lo que pedí

### 1/5 — Piece of cake

*2025-02-01*

I truly love this app, honestly I’ve been kind of lost before to send flowers, for my darling in other country! specifically in Korea. I would recommend this app! and im about to send flowers to my mom too

**Developer response:** Hello! Thank you so much for your kind words. We’re thrilled to hear that our app helped you send flowers to your loved one in another country and that you found it convenient. We truly appreciate your recommendation and look forward to continuing to provide you with great service in the future!

### 1/5 — Don’t bother

*2024-12-10*

I waited 3 days to try and have a delivery made to a friend. Never happened. They don’t seem to have a good network at least in Colorado. Updates were slow and ultimately we had to cancel the order. You’re better served calling a local florist.

**Developer response:** Hello! We’re sorry your delivery took longer than expected and that it ultimately had to be canceled. We know how important timely delivery is, especially when sending flowers to loved ones. We appreciate you letting us know about the slow updates; your feedback helps us improve our network and communication. Please feel free to contact us at order@myglobalflowers.com with your order details so we can look into the issue and see how we can make this right for you.

### 1/5 — Ordered not delivered

*2024-12-08, version 2.9.0*

This is the worst store. My ordered was not delivered at all.

### 1/5 — Professional scammers

*2024-11-27*

I've been trying to order two flowers, neither of them not delivered. Every day I was lied to that they will deliver tomorrow and tomorrow and lasted one week. They don't take any responsibility. I lost a relationship because of them

**Developer response:** Hello! We’re very sorry for the repeated delays and the impact this has had on you. Our goal is to ensure timely deliveries and honest communication, and it’s clear we fell short. Please let us know your order details at order@myglobalflowers.com so we can investigate what happened and do everything possible to resolve the situation. We appreciate your patience and sincerely regret any hardship caused.

### 1/5 — Terrible Customer Service

*2024-11-22*

I ordered flowers for next day delivery. They were never delivered and there was no communication on the status of my order. When I reached out to customer service, they did not help me and stopped responding. Unacceptable customer service and terrible company

**Developer response:** Hello! We deeply apologize for the inconvenience caused. This is not the level of service we aim to provide. Could you please send us your order number and contact details via private message at order@myglobalflowers.com? We will prioritize resolving this issue and ensure your concerns are addressed promptly. Thank you for bringing this to our attention.

### 1/5 — Can’t be deleted

*2024-10-14*

How to delete this horrible app??

### 1/5 — Do not use this company

*2024-10-01*

I tried to use this company for a funeral that took place on a Sunday.  Because their webpage 
 Guarantee’s a 24/7 delivery due to their huge floral network.  On my Saturday order they said they found a florist to took the order.  No flowers showed up on Sunday.  I had to track them down on Monday to find this out.  And then they said they would only give me a partial rebate.  I went to my bank and got a full rebate.  

This business is just a Internet presence and broker’s orders for flowers.  They have no real relationships with florists.  And thus no real help in managing the florist. 

And please don’t bother with your AI response “we’re sorry for this situation, please contact us”.   I did for three days with you and you did nothing!

**Developer response:** Hello! We sincerely apologize for the distressing experience you had during such a difficult time. We are investigating the situation internally to prevent this from happening again. If there's anything more we can do, please let us know.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-07-29, version 2.10.19*

The delivery was supposed to happen yesterday. Today I texted to the support team - nothing happened. They said they will contact the flower shop tomorrow. (3 days delay) but my friend is leaving the city tomorrow and the whole purpose of having a surprise for her kinda been ruined by this company.

They promised to get back to me asap to fix the issue. But 15 hours after I texted they ignored my request and don’t fix anything

### 1/5 — No Sirven

*2026-07-18*

No Sirven Para Solucionar El Status De Los Pedidos 
Decían Que Mi Pedido Ya Avía Sido Entregado Cuando No Se Resivio Nada 
Y Solo Me Estaba Dando Puras Vueltas Y Sin Querer Solucionar Ni Dar Rembolsos 
Y El Número De Soporte No Sirve 
Sino 
Fuera Ido Precencialmente A La Florería No Me Entregan El Detalle O El Remboso 
Estube Más De 5 Horas Queriendo Que Me Resolvieran Y Nada 
Solo No Podemos Atenderlo En Estos Momementos 
Era Un Pedido De 150 Dlls Y Ni Haci Me Daban Solución 
Solo Para Ellos El Pedido Ya Avía Sido Entregado Y Mi Dinero Ya Estaba Perdido 
No Le Recomiendo Está Aplicación Gracias 
Pésimo Servicio 
Solo Buscan Tumbar Dinero

**Developer response:** ¡Hola! Lamentamos sinceramente la situación y entendemos su preocupación. Por favor, escríbanos a través del chat de soporte de la aplicación o envíenos un correo electrónico a order@myglobalflowers.es, indicando el número del pedido. Revisaremos el estado registrado por la floristería, las conversaciones con soporte y la información sobre la entrega o el reembolso. Queremos investigar el caso y evitar que una situación similar vuelva a ocurrir!

### 1/5 — Не советую

*2026-03-09*

Агрегатор возможно хороший, но подрядчики отвратительные.
Заказ доставят. НО - доставить на несколько дней позже это нормально, при этом полный игнор от поддержки.

**Developer response:** Здравствуйте! Нам жаль, что Вы столкнулись с такой ситуацией. В праздничные дни нагрузка на сервис и партнёров значительно увеличивается, из-за чего возможны задержки доставки и ответов поддержки. Пожалуйста, напишите номер заказа по адресу info@rus-buket.ru — мы проверим ситуацию и постараемся помочь.

### 1/5 — Ужасный сервис

*2026-03-08*

Заказывали цветы с утра, вечером нам просто без уведомления отменили заказ. Испортили настроение и праздник. Не советую там никогда заказывать. Лучше flow вау

**Developer response:** Здравствуйте! Нам очень жаль, что произошла такая ситуация. Иногда заказ может быть отменён из-за отсутствия товара у партнёра или технической ошибки. Пожалуйста, напишите нам в поддержку и укажите номер заказа — мы обязательно все проверим и постараемся помочь.

### 1/5 — Scam

*2026-02-24, version 2.10.12*

This app is fake and scam do not pay

### 1/5 — Didn’t receive order

*2026-02-16*

Ordered flowers for my gf on Valentine’s Day, they never came. Chat support never responded nor through email. Don’t buy from here

**Developer response:** Hello! We’re truly sorry your Valentine’s Day order wasn’t delivered and that support didn’t respond. February 14 brings very high demand, but we understand this is not acceptable. Please reach out with your order details at order@myglobalflowers.com so we can investigate and make this right!

### 1/5 — Contacting support doesn’t work.

*2026-02-14*

Need to fix the support chat. Can’t see messages sent from the company. Order was not delivered on the correct day. Or at all so far.

**Developer response:** Hello! We’re sorry for the trouble. During the Valentine’s Day peak our support chat and delivery system were under heavy load, which caused some message and delivery delays. Please message us again at order@myglobalflowers.com with your order details.

### 1/5 — Horrible Experience

*2025-12-29*

Company reschedule my purchase 3 times due to “extremely high workload”, and then the company cancelled my order completely 6 days after my delivery date. Do not use this company! You have been warned!

**Developer response:** Hello! We’re very sorry — rescheduling three times and then cancelling after your delivery date is not acceptable. We’ll do our best to avoid situations like this in the future. We apologize for the inconvenience!

### 1/5 — Scam

*2025-10-07*

I didn’t receive the full amount of flowers I ordered don’t buy from this app it’s a scam

**Developer response:** Hello! We are truly sorry to hear about your experience. Please reach out to our customer support team at order@myglobalflowers.com with your order details, and we will do our best to resolve this issue promptly.

### 1/5 — It’s not good anymore

*2025-10-01*

I ordered my fiancé and her daughter flowers every month, there’s never been an issue. However, this month my global flowers contracted a new flowershop to deliver the flowers and the flowershop never delivered them. My global flowers says that nobody answered, but my fiancé lives in a gated condo with a 24 hour concierge, so that’s impossible. Now I will have to find a new place to send flowers.

**Developer response:** Hello! We’re really sorry to hear about the delivery issue this time, and we totally understand your frustration. We’ll look into the matter immediately to ensure this doesn’t happen again. Please reach out to us directly at order@myglobalflowers.com, and we’ll do our best to make things right. We would love the chance to continue working with you.

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing

*2026-04-21*

Very good quality and fresh flowers highly recommended

**Developer response:** Hello! We’re sorry about that. Please update the app and contact support if the issue remains — we’ll be happy to help.

### 5/5 — DO NOT use this company

*2025-07-18*

should’ve read the reviews beforehand. learned the hard way. save your money. they’re scammers.

**Developer response:** Hello! We’re very sorry to hear about your experience. Please reach out to our support team at order@myglobalflowers.com so we can look into your order and resolve this issue as quickly as possible. We truly appreciate your feedback and want to make this right.

### 5/5 — Great

*2025-01-15, version 2.9.0*

Thank you so much

### 5/5 — Winter Waltz flowers

*2024-12-19, version 2.9.0*

The flowers look beautiful. I have never used a global flower deliver before, this is a whole new experience

### 5/5 — Thank you so much

*2024-09-10*

Thank you so much for your good care

**Developer response:** Hello and thank you for the review! We're thrilled to hear that you appreciated our service. Thank you for choosing us, and we look forward to serving you again! 💐

### 5/5 — Good app

*2024-09-09, version 2.8.5*

I couldn't wait for the delivery and picked up the flowers by myself, but I was impressed about Fleuriste 's presentation and how lovely they are. Thank you so much!

### 5/5 — Awesome app!!!

*2024-09-09*

Love it! Super simple and user friendly app! Was able to track the whole delivery process from the very beginning till the end. 
Great job you guys!

**Developer response:** Hello! So glad to hear you loved the app! We're happy the tracking feature worked perfectly for you, and we'll keep up the great work. Thanks for your support!

### 5/5 — La mejo

*2024-07-06, version 2.8.4*

Es muy buena la mejor y más puntual pero el servicio al cliente debe mejorar la atención al cliente  por Wasap

### 5/5 — Genia

*2024-02-21, version 2.7.3*

La app es genial pero deberías permitir agendar la hora de entrega del pedido, no siempre esta el destinatario en el domicilio de recepción

### 5/5 — Awesome

*2023-12-09*

This app is dope. They always deliver on time. It’s really easy to use and send flowers to your lover anywhere.

**Developer response:** Hello and thank you very much for the review! We a glad that you enjoyed our service!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*