# My GNP — user reviews > 112 indexed App Store user reviews of My GNP by AmerisourceBergen Corporation, rated 4.60/5 from 1,776 ratings. - Source: https://appshunter.io/ios/app/my-gnp/id864032633/reviews - App overview in markdown: https://appshunter.io/ios/app/my-gnp/id864032633.md - Rating breakdown: 5★ 1,456 · 4★ 121 · 3★ 53 · 2★ 43 · 1★ 103 ## What do users think of My GNP? Overall sentiment: negative **Pros** - 🚀 Easy to use - 📦 Convenient prescription refills - 🌟 Great pharmacy experience - ⏱️ Fast and efficient **Cons** - 🐛 Unreliable app functionality - 📤 Poor communication with pharmacy - 🔍 Difficult to navigate - 🔄 Inconsistent user experience - 🚫 Missing key features **Commonly reported bugs** - Pharmacy not found in app - Refill requests not received by pharmacy - Scanning functionality not working - App crashes or freezes **Most requested features** - Ability to view prescription history and status - Automated refill notifications - Integration with pharmacy systems - Improved barcode scanning - Personalized medication management ## Newest reviews (16 of 112) ### 3/5 — Does not work well *2025-06-05, version 9.7.4* I received no notification reminders for taking my medication. I also received no notification when my prescription was filled. The only thing that works is the refill option. But I don’t like driving to the pharmacy two days later to find my medication was out of stock and not refilled. They sent a notification but I do not receive it. ### 4/5 — . *2025-01-15, version 9.6.1* If only the scroll box for selecting refills from saved Rxs was taller, making it easier to read and select refills. Please add a check box for “auto refill” when a Rx is added to the saved Rx list. Everything else this app does is great! Makes it easy to recall when Rxs were filled and the Med reminder makes it easy to remember when to take various different Rxs. I like the barcode scan feature that prevents typos from entering #s and drug names, etc. Overall a great app to get and use. ### 2/5 — Doesn’t work *2024-10-31, version 9.6.0* I’ve been using this app a good while now. The past year, this app seems to be having trouble communicating with the pharmacy. I enter my refill request and the pharmacy never gets it. This has caused me a day or two without meds. ### 1/5 — Only good for ordering refills *2024-10-14, version 9.6.0* No other updates are available. The saved list is just a list of past refill requests. There is nothing here to manage or communicate about medications. ### 2/5 — Needs much improvement *2024-10-14, version 9.6.0* I am always running here and there and I depend on apps to help me keep track of things. This app is great, in theory, it but it could be so much better! Most of the time, when I use the app to request refills at my pharmacy, they never respond so I end up having to call them. It would be sooo much better if I could but some meds on auto refill but this app does not offer this option. Also, it would be nice to see some more details about each prescription, i.e. 30 days or 90 days supply, etc. I truly like using my local pharmacy but it has made my life a bit more hectic in doing so. Since I do rely so heavily on apps to help me. ### 1/5 — “Align barcode in the frame” *2024-07-31, version 9.5.0* Does nothing at all when trying to scan a bottle’s bar code. ### 3/5 — Great app *2024-07-15, version 9.5.0* This has been a great app until recently. I began having issues so I deleted it, then reinstalled it. Now I’m unable to enter my city, zip, to choose my location and am unable to enter my prescriptions. I keep attempting to reinstall, but nothing has changed. I love this app, please fix this! ### 3/5 — Fair *2024-06-16, version 9.5.0* Scanning bar code does not work and it’s unclear if you can use saved Rx to refill ### 2/5 — Better than nothing but not great *2024-06-02, version 9.5.0* I love my pharmacy but this app leaves a lot to be desired. It frequently reminds me of the wrong medications for refill, and I often have to follow up with a phone call to make sure they got requests submitted through the app. ### 1/5 — App crashing for refills *2024-04-15, version 9.5.0* App crashes every time I try to refill a prescription. This did not happen a few years ago when I refilled via the app. I had to use the website. Please fix this bug. ### 1/5 — Terrible *2024-04-06, version 9.5.0* Can’t see meds previously ordered or what’s actually ready ### 1/5 — Trouble *2024-03-25, version 9.5.0* Having trouble ordering meds and keeping the app open to do so ### 1/5 — Difficult to use *2024-03-19, version 9.5.0* I can not find a place to choose whether to deliver, mail, or hold for pickup. The process is not intuitive. It should start with the patient’s name, go to selection of medication to refill, and then go to method of conveyance to the patient. ### 1/5 — Dumb *2024-03-12, version 9.5.0* You can’t even see if a prescription is ready for pick up ### 1/5 — Inconsistent *2024-03-06, version 9.5.0* Great concept and no frills, very lacking in actually submitting orders upon request. Even staff says it doesn’t work a lot of time. Needs to show history of medication, tracking that pharmacy received and prescription ready. All the basics. ### 2/5 — My app was working perfect but now the pharmacy is not getting my order *2024-02-24, version 9.5.0* We working fine but now the pharmacy is saying they are not getting my order ## Most critical reviews (10 lowest-rated) ### 1/5 — Prescription Scanner is Gone *2026-01-07, version 9.7.4* Why remove the best feature? Where is the scanner ? ### 1/5 — Not useful *2025-09-08, version 9.7.4* I’m not exactly sure what the point of having this app is. There is no way to track prescription refills, no personalized account information stored, no way to accurately tell if a prescription is available to be refilled yet. I mean I can just call in a refill guys. The only people finding this app great is technologically inept boomers who are too ignorant to know any better. Do better or get rid of this embarrassing attempt. I would be ashamed to put my name on this project tbh. ### 1/5 — Pharmacy not found *2025-08-24, version 9.7.4* This app has been subpar since the beginning but since the update 2 months ago it has been unusable due to the pharmacy I use not being listed as an option. I cannot refill a prescription without having to call them directly which is a waste of both my time and the pharmacist’s. ### 1/5 — Once a great app, now useless to me *2025-07-31, version 9.7.4* I loved using the My GNP app—it did everything I needed, without fail. That is, until it forgot my pharmacy existed. I went to refill a prescription, and it brought me to a map screen telling me to choose my pharmacy. My pharmacy was not on the list. I went physically to my pharmacy to ask if they’d discontinued support of the app, and they looked at me like I had two heads—they knew of nothing that would prevent my normal use. I deleted and reinstalled the app, with no change. I have no choice but to rate this app one star, as it has gone from a mainstay to being of absolutely no use to me. ### 1/5 — No more SCANNING *2025-05-06, version 9.7.1* Apps should improve with new useful features. The scanning is gone. Now I have to enter a bunch of numbers from a bunch of prescriptions. It looks like the developer just completely gave up on this app. ### 1/5 — Broke! Fix ASAP *2025-04-07, version 9.7.1* Now an opening, I haven’t asked for your pharmacy but when you put in a ZIP Code or city, it says not valid fix this I use this all the time. This is a joke. ### 1/5 — Won’t give Pharmacy *2025-04-06, version 9.7.1* Loaded, reloaded after deleting and even had someone share it to me but still will not let me select a pharmacy. Says to enter a valid city/state or zip code. No matter what I enter it says the same thing. ### 1/5 — Not great *2024-11-27, version 9.6.1* This app wants you to add every Rx into it. It should allow me to validate my identity and see all my Rx rather than type everything in manually ### 1/5 — Very basic *2024-11-19, version 9.6.1* This is a very basic app that does not allow you to log in and out to be able to view your prescriptions. It is such a hassle to have to enter the information manually when it could be uploaded into the app ### 1/5 — Needs Improvement *2024-11-04, version 9.6.0* You dont have a profile where you can see your medications that you have taken and the new medications that are being subscribe. This app needs improvement ## Most praised reviews (10 highest-rated) ### 5/5 — Madison Pharmacy Madison NJ *2025-06-16, version 9.7.4* Fantastic Pharmacy Very Accommodating, Has Delivery. Super Knowledgeable What A Pharmacy Should Be !!! Treats You As A Person Not Just A Number Margaret and Fred Finn ### 5/5 — Unusable as of 3/16/2025 *2025-03-16, version 9.7.1* Since adding the option to choose a location for a refill, the app does not progress past that screen, and you cannot refill your prescription anymore. This app is functionally dead and will push patients to online pharmacies, harming MyGNP affiliates. ### 5/5 — Richie’s Specialty Pharmacy *2024-11-12, version 9.6.0* I love this place! They get everything right(the 1st time), are very compassionate & considerate, accept people ware not insured & find the best available discount and/or substitute of equal quality. & they deliver a great distance from their location. I live about 45min was from them & still, it’s free‼️ 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 ### 5/5 — New customer *2024-08-09, version 9.5.0* Moving all my prescriptions here they are all So nice & very helpful always have orders done and filled quickly! Jeff is so helpful! ### 5/5 — Convenient *2024-01-12, version 9.5.0* The My GNP app is very convenient for ordering our prescriptions for pickup the next day. No waiting in line! ### 5/5 — Easy to use *2023-11-08, version 9.2* Convenient and easy to use ### 5/5 — Easy to use *2023-08-18, version 9.2* I love how fast and easy it is to get my prescriptions. ### 5/5 — Pharmcare *2023-04-15, version 9.2* Very easy app to use ### 5/5 — Much quicker wait times *2023-03-26* Love getting my medicine here as it’s so much quicker than Walgreens. Customer Service is better as there’s not new people every time you come to get your medicine. The lines are so much shorter with both the drive thru and in store. Have all kinds of medicine and other vintage items to buy. Love shopping here as well. Prices are more reasonable too. **Developer response:** Hi Andrea. Thank you for the 5-star review. We’re thrilled to hear you’ve had such a positive experience at your local Good Neighbor Pharmacy and find its customer service top notch. If you ever have any suggestions or recommendations for the My GNP mobile app, we invite you to fill out the feedback survey located within the menu of the app. In good health- Good Neighbor Pharmacy & the My GNP mobile app team. ### 5/5 — Good app *2023-01-02, version 9.2* This app is very easy to use when you need to refill a medicine. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*