# My Guidepoint — Vehicle Tracking & Recovery > Location sharing and roadside assistance app with 24/7 support. (iPhone/iPad app by GPSI, L.L.C..) - Source: https://appshunter.io/ios/app/my-guidepoint/id1546892972 (this page in markdown: same URL + `.md`) - Developer: [GPSI, L.L.C.](https://appshunter.io/developer/332516027) - Category: Utilities - Price: Free - Rating: 4.80/5 from 1,412 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 109 MB - Languages: American English - Released: 2021-01-04 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-guidepoint/id1546892972/reviews.md ## What is My Guidepoint? Getting lost or wanting to share your location with family and friends, My Guidepoint can help you. And if you're not near your vehicle but need help from Guidepoint's 24/7 professional customer support, you even have the option of sending your iPhone's current location information to our support center for quick and dedicated assistance. About Guidepoint Systems: Sold through more than 2,200 new and pre-owned dealerships nationwide, Guidepoint integrates GPS, advanced wireless technology, the Web and 24/7/365 response centers to deliver a variety of services to vehicle owners and fleet managers. Rated the #1 stolen vehicle tracking solution in 2007 by international research firm Frost & Sullivan, Guidepoint also offers a variety of driver safety, convenience, fleet management and vehicle tracking services. ## Key features - Share current location - Send location to support center - 24/7 professional customer support - Vehicle tracking services - Driver safety features ## What do users think of My Guidepoint? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Quick updates **Cons** - 🐛 Inaccurate location tracking - 🐛 Unreliable notifications - 🐛 Frequent hardware issues - 💰 Expensive service **Commonly reported bugs** - App not working for months - Incorrect fuel level reporting - Missing trip history **Most requested features** - Ability to cancel service - Improved accuracy and reliability ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/my-guidepoint/id1546892972/reviews.md ### 1/5 — Service sucks *2026-05-24* Tired of having to wait on trucks location ### 1/5 — Trying to charge me? *2026-04-01* Please tell me the invoice I got for $199 is a scam? I have never needed to use this app for any reason. I see a PDF copy of an invoice in my inbox, I don’t open because it doesn’t look real. I try to open the app and it kicks me off. App no longer works!!! ### 1/5 — The valet mood not working *2026-03-27* Every time crash ### 1/5 — My review removed *2025-10-28* Has not worked in months. I do not drive all the time so it took a while for me to see it wasn’t working. I contact Guidepoint and they say to take it to the dealership. That’s fine but I reply within this is a safety and security feature for my vehicle why is there no notification if there isn’t an update in months. No reply. I write the review and it disappears. Wow. Hopefully with pressure the dealership stops forcing this install and they lose some revenue ### 1/5 — Ted Beadon *2025-09-15* rep who came out to install this to my vehicle decided to "show me how the app works" and conveniently left a 5 star review in the process. i haven't even had it installed for 20 minutes. no wonder this app has so many 5 stars and 1 stars, the techs make sure to push them through when enabling valet mode - tbc **Developer response:** Thank you for bringing your concerns to our attention. We sincerely apologize for the experience you described. We are taking your feedback seriously and are looking into the specific installation you mentioned to ensure our protocols were followed by the third-party installer in question. Regarding the Valet Mode, it is a security feature for parked vehicles and should not redirect you to a review page. We are looking as we type, and there's absolutely no link or option anywhere in that section of the app that would lead users here. We are also concerned about the mention of an unauthorized review. If you can share a link to it, we will promptly investigate and take it down. Sincerely, The Guidepoint Systems Team ### 1/5 — Trash product *2025-09-13* Product has stop working,once issue was realized I contacted guide point for fix the problem. They’re unable to correct issue and then stated I would be eligible for refund. But no refund has arrived, after multiple reassurances from the company representatives. Do not buy a car from JT’S auto land or any dealership that offers Guidepoint GPS. Save yourself a headache **Developer response:** Thank you for bringing this to our attention. We sincerely apologize for the trouble you've experienced with your device. To help us investigate and resolve this for you, could you please provide your ticket number? If you don't have one, please direct message us with your account information. While uncommon, issues like a sudden stop can occasionally occur due to signal inconsistency. We are committed to fixing this, and our team will ensure it is reinstalled and working correctly. We are here to help until the issue is completely resolved. ### 5/5 — Easy to use *2024-08-30* Easy to update vehicle information. ### 3/5 — Poor notification system *2024-05-30* I have concerns with departure notifications. I live work and I get no notification and when I call for help they asked md to make my geofence bigger. Makes no sense. **Developer response:** Oof, apologies for that headache. Please send me an email with your phone number so that I can contact you and fix this matter properly. Not possible to find your Guidepoint user name with your profile name used for this review. We appreciate your honest feedback and we should be able to quickly fix this in a day. -pablo.ruiz@guidepointsystems.com ### 2/5 — Slow and has already failed. *2024-03-01* Vehicle purchased last May. Hardware unit has had to be replaced. Dealership no longer uses this service. It works but is very slow. My notifications can be 20 min late, meaning tracking is useless if the car is stolen. That said, customer service at Guidepoint is excellent. Not something I’d buy again. **Developer response:** We're sorry about that and would like to fix it, very possible that your device is deactivated and not getting any signal. Please contact me at pablo.ruiz@guidepointsystems.com, would like to resolve your issue asap. Thanks! ### 1/5 — Slow *2024-02-09* Map doesn’t update. Shows my last position as if a month ago. Not impressed. Phone does a better job. **Developer response:** We're sorry about that and would like to fix it, very possible that your device is deactivated and not getting any signal. Please contact me at pablo.ruiz@guidepointsystems.com, would like to resolve your issue asap. Thanks! ## Frequently asked questions about My Guidepoint ### What does My Guidepoint do? My Guidepoint helps you share your current location with friends and family, or send it to a 24/7 support center for assistance. It also offers vehicle tracking and driver safety services. ### How can I use My Guidepoint for safety? You can use the app to share your location in real-time with trusted contacts, providing them with peace of mind. In case of an emergency or if you need help, you can send your iPhone's current location directly to Guidepoint's professional support center. ### Is My Guidepoint free to use? Based on the provided information, the app is available for free. There are no mentions of in-app purchases or ads, suggesting a free service. ### What kind of support does Guidepoint offer? Guidepoint offers 24/7 professional customer support. This includes assistance with vehicle-related issues and the ability to send your location information for quick and dedicated help. ### Who is Guidepoint Systems? Guidepoint Systems is a company that integrates GPS, wireless technology, and response centers to provide a variety of services. These include stolen vehicle tracking, driver safety, convenience, fleet management, and vehicle tracking services, sold through dealerships nationwide. ## Version history (last 5 releases) ### 3.0.0 — 2026-08-19 My Guidepoint has been completely redesigned! Cleaner screens, clearer typography and a new map experience, with full light and dark themes. ### 2.14.0 — 2026-07-28 - Bug fixes and improvements ### 2.12.4 — 2026-07-05 - Bug fixes and improvements ### 2.12.3 — 2026-04-22 - Bug fixes and improvements ### 2.12.2 — 2026-04-20 - Bug fixes and improvements ## Apps similar to My Guidepoint | App | Rating | Price | Category | | --- | --- | --- | --- | | [CallRevu Mobile](https://appshunter.io/ios/app/callrevu-mobile/id1618191033) | 1.9 (73) | Free | Utilities | | [SAWS My Account](https://appshunter.io/ios/app/saws-my-account/id1658851714) | 1.0 (11) | Free | Utilities | | [CarRx Dealer](https://appshunter.io/ios/app/carrx-dealer/id6449305431) | 5.0 (12) | Free | Utilities | | [Gexa Energy](https://appshunter.io/ios/app/gexa-energy/id1456175612) | 4.6 (10,510) | Free | Utilities | | [DealerHome](https://appshunter.io/ios/app/dealerhome/id1542618543) | 2.9 (28) | Free | Utilities | | [MyGVEC](https://appshunter.io/ios/app/mygvec/id6503910561) | 4.5 (4) | Free | Utilities | ## More apps by GPSI, L.L.C. - [Guidepoint Vehicle Locator](https://appshunter.io/ios/app/guidepoint-vehicle-locator/id332516024) - [Nissan VTRS Locator](https://appshunter.io/ios/app/nissan-vtrs-locator/id451277674) - [RoadVantage Vehicle Locator](https://appshunter.io/ios/app/roadvantage-vehicle-locator/id1049613808) - [FleetMovil](https://appshunter.io/ios/app/fleetmovil/id1596888461) All apps by GPSI, L.L.C.: https://appshunter.io/developer/332516027 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*