# MY H&P

> Property account management and communication tool for clients. (iPhone/iPad app by CPl Software Ltd..)

- Source: https://appshunter.io/ios/app/my-h-and-p/id1116732524 (this page in markdown: same URL + `.md`)
- Developer: [CPl Software Ltd.](https://appshunter.io/developer/1086131797)
- Category: Finance, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 9.3 · 78 MB
- Released: 2016-09-26
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-h-and-p/id1116732524/reviews.md

## What is MY H&P?

Our new App is designed to provide you with greater information about the work we are doing on your and how that is affecting your property. We appreciate that in their busy daily lives, our clients do not always have the opportunity to talk to our staff during our normal business hours. Therefore, our vision is that our new APP will make it easier for you to interact with the team factoring your property, at a time that suits you from the comfort of your own home or even on the go.

All that you will ever need to log on to the APP will be your Account Number and URN with our firm which, can be found in the top centre section of your quarterly account for common charges.

We have made this intuitive facility easy to navigate. On logging on to your account, you will land on your “Home Page”. 

The “Home Page” will detail your property address and account number with our firm. It will also detail the current balance in your common charges account and enable you to make a payment to your account, using your Debit or Credit Card. 

If you have not already done so, we would love you to meet the team involved in the day to day Factoring of your property. Therefore, all of the contact details, including photographs, of our personnel dealing with your property can also be found on the Development Info tab. Clicking on the email addresses of any of the staff members should enable you to send them an email, photograph or electronic document about your property. 

Clicking on the “View Statements” tab will take you to your “Statement of Account Page”. On this page, you will be able to view your recent account activity and if desired, make a payment to your account using your Debit of Credit Card.

In the “Statement of Account Page” there is a new facility designed to provide our clients with greater information about the repair and maintenance works being carried out at their property.

You will be able to view, download and print a copy of your most recent account for common charges.

If there is a defect affecting your property, why not photograph it with your smartphone and email it to our team, through the App? We are on standby and ready to help.

We listen to our clients and realise that our business has to continually evolve to match their ever changing needs. We hope you enjoy using “My H&P” and if there are any other new facilities that you would like to see appear on our smartphone App, please get in touch with our team and let us have your feedback.

## Key features

- View account balance
- Make payments via debit/credit card
- Access account statements
- View repair and maintenance updates
- Contact property factoring team
- Report property defects

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/my-h-and-p/id1116732524/reviews.md

### 2/5 — Payments not being processed

*2025-01-06, version 2.61.2*

We’ve tried to use the app to make payment 3 times recently - none of the transactions have been processed so it appears the most recent bug fix hasn’t worked. There is no indication at the time of submitting payment details that the transaction hasn’t worked, which isn’t ideal when you’re busy.

### 1/5 — Not proper software. Bit of an amateur hack.

*2021-09-02, version 2.56.2*

Probably the worst attempt at a software app ever.   Needs a URN and password.  What?   No option to register as a new user.   Hahahahahahaha. 50mb download, promptly deleted.

### 1/5 — Unreliable

*2020-12-17, version 2.53.1*

Very poor quality app! Rarely able to access it! Constantly circling the drain waiting for uploads

### 1/5 — Update please

*2020-11-06, version 2.53.1*

Doesn’t open, Constantly crashes! Needs updated.

### 2/5 — Basic and needs an update

*2020-08-10, version 2.53.1*

Serves the basic purpose of making a payment. Is incredibly frustrating that it taunts you with ‘Your Properties’ but you can’t actually add your other properties. This makes the app painful to use as you need to log in and out of different accounts continuously.

### 1/5 — Pointless App

*2019-08-14, version 2.52.3*

Tried to access app to review account/payments due and it is crashing and not able to open at all. Looking at previous feedback this was called out on 27th July and still not sorted. Disappointing!!

### 4/5 — Better than expected

*2019-08-09, version 2.52.3*

It’s actually a good app, however it’s an iOS app and you can’t download the statements to your files which renders the point of a download useless. The UI could do with a bit of a refresh, but it seems a solid enough app.

### 1/5 — Crashes every time

*2019-08-02, version 2.52.3*

I’ve only had this app for a week and it worked once. It now crashes every time I try to open it. I’ve tried deleting and reinstalling and still crashes. Urgent update required.

### 1/5 — Won’t open

*2019-07-31, version 2.52.3*

As per other reviews, used to work great but now crashes every time you try to open it. Urgent fix needed.

### 1/5 — What’s happened? Now useless.

*2019-07-27, version 2.52.3*

Did work fine in the past but now crashes immediately when trying to open, every time (iOS. XR).  That’s particularly frustrating when it shows that I have a new message but I can’t open the app to see the message.  Been like this for several weeks now.  Urgent update needed.

## Frequently asked questions about MY H&P

### What information do I need to log into MY H&P?

To log into MY H&P, you will need your Account Number and URN. These details can be found on the top center section of your quarterly account for common charges.

### Can I make payments through MY H&P?

Yes, MY H&P allows you to make payments to your account using your Debit or Credit Card directly through the app. This can be done from your Home Page or the Statement of Account Page.

### How can I contact the team factoring my property using MY H&P?

The Development Info tab in MY H&P provides contact details, including photographs, of the personnel involved in factoring your property. You can email them or send photographs and documents directly.

### What kind of property information can I find in MY H&P?

MY H&P provides information about your property address, account number, current balance, and recent account activity. It also details repair and maintenance works being carried out at your property.

### Can I report defects affecting my property through MY H&P?

Yes, you can photograph any defects affecting your property with your smartphone and email them directly to the team through the MY H&P app. The team is on standby to assist.

### Is MY H&P available on Android devices?

MY H&P is supported on iPhone and iPad. The provided data does not specify support for Android devices.

### How often is MY H&P updated?

MY H&P was last updated on October 21, 2024, with version 2.61.2. This indicates a relatively frequent update schedule, suggesting ongoing development and support.

### Does MY H&P have ads?

No, MY H&P does not contain advertisements. The app is free to use and does not feature any in-app ads.

## Version history (last 5 releases)

### 2.61.2 — 2024-10-21

- Fixed issue with the make payment button not forwarding to the payment provider

### 2.61.1 — 2024-09-25

- Fixed app becoming unresponsive in iOS 18

### 2.58.2 — 2022-11-14

Branding update

### 2.58.1 — 2022-09-27

- Brand update

### 2.56.2 — 2020-12-18

- Changed "URN" to "Password/URN"

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## More apps by CPl Software Ltd.

- [My CW](https://appshunter.io/ios/app/my-cw/id1145404419)
- [CPL Helper](https://appshunter.io/ios/app/cpl-helper/id1442209351)
- [My QCF](https://appshunter.io/ios/app/my-qcf/id1447810687)
- [Newton On-The-Go](https://appshunter.io/ios/app/newton-on-the-go/id1461753009)
- [Proptimo Contractor](https://appshunter.io/ios/app/proptimo-contractor/id1499661006)

All apps by CPl Software Ltd.: https://appshunter.io/developer/1086131797

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*