# My Hathway

> Digital TV subscriber self-care app for account management and TV guide. (iPhone/iPad app by Hathway Digital Cable TV.)

- Source: https://appshunter.io/ios/app/my-hathway/id1073137581 (this page in markdown: same URL + `.md`)
- Developer: [Hathway Digital Cable TV](https://appshunter.io/developer/1073137580)
- Category: Entertainment
- Price: Free
- Rating: 1.30/5 from 47 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 43 MB
- Languages: American English
- Released: 2016-01-22
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-hathway/id1073137581/reviews.md

## What is My Hathway?

Hathway launches its Self-Care App for Digital TV Subscribers.

You can now manage & renew your account online!

Current features include:

1. View your Subscription details - Free to Air(FTA) Pack, Hathway Recommended Bouquet, Broadcaster Bouquet & A-la-carte channels
2. View your Account Balance
3. Renew & Manage your account
4. Add Free to Air(FTA) Pack, Hathway Recommended Bouquet, Broadcaster Bouquet & A-la-Carte channels
5. Add Money to Wallet
6. Instant Payment via Wallet, Credit Card, Debit Card, Internet Banking
7. View Payment History
8. View latest & 7 days upcoming schedule for all channels on TV Guide
9. View more details on your favorite channel and program
10. Favorite you channels and programs
11. Set reminder for your favorite programs
12. Search any channel, program or cast
13. Register any complaint
14. Track your complaints
15. Contact details for Customer Care

## Key features

- View subscription details
- Renew and manage account
- Add channels and bouquets
- Instant payment options
- TV guide with schedules
- Set program reminders
- Register and track complaints

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/my-hathway/id1073137581/reviews.md

### 1/5 — Hathway = headache.

*2026-02-15*

My experience with Hathway Broadband has been an absolute disaster — hands down the worst service I have ever paid for in my life. Calling it “broadband” is an insult to the word internet. The connection drops more often than it actually works, speeds are a joke, and buffering is basically the default state.

Customer support? Completely useless. You either wait forever, get robotic replies, or they simply close complaints without fixing anything. It feels like once they take your money, you don’t exist anymore. No accountability, no professionalism, no respect for customers’ time.

As for the OTT services bundled with it — half the time they don’t activate, don’t work properly, or require endless follow-ups. What’s the point of offering something that never functions?

If frustration had a physical form, it would look exactly like this service. I wouldn’t recommend this connection even to my worst enemy. Save your money, save your sanity, and choose literally ANY other provider.

### 1/5 — OTP Page not working. Unusable app

*2025-10-16*

OTP validation does not work. Page does not go beyond OTP validation.
This app needs to be taken down if app Developers are not interested to fix it.

**Developer response:** Dear User, we regret the inconvenience caused. To help us understand the problem in detail, please share your contact details with support team. We would be more than happy to assist you. Best Regards.

### 1/5 — Useless app

*2025-05-24*

Doesn’t even allow existing customer to log-in. Totally useless.

**Developer response:** Dear User, we regret the inconvenience caused. To help us understand the problem in detail, please share your contact details with support team. We would be more than happy to assist you. Best Regards.

### 1/5 — Why make an app that doesn’t work?

*2025-01-25*

I was forced to install the app to receive an OTP for work order completion. To login to the app I am supposed to enter another OTP that comes over SMS. The app won’t proceed beyond the login page after receiving and entering half a dozen OTPs. Have you tested this app before launching? What a joke and disappointment this is.

### 1/5 — Useless App

*2024-09-12*

Login functionality itself does not work in this app.

### 1/5 — Worst wifi service ever

*2024-04-09*

You will feel like u dont install wifi at all its just eating money never ever use hathway wifi ever in billion years

### 1/5 — Frequent issues & No timely Service

*2024-03-07*

Every two to three weeks for some reason the cable connection gets disconnected. The service team will not be available to fix the issue and it will be picked only after 16 to 18 hours. Very very slow servicing

### 1/5 — Worst app of the century

*2023-08-22*

Absolutely irresponsible by Hathway! This app is a shame for humankind. Nothing works on this app and Hathway customer service is the worst.

### 1/5 — Worst service

*2023-07-13*

Actually it’s never gonna happen to find such a useless application,
Each and every time while we enter to this app we have to face different major problems such as we can’t make payments through this. 
Better you people shutdown and provide service through any third party app.

### 1/5 — Most useless app

*2023-02-19, version 2.2.4*

If all the apps in the world have to be ranked this app will be the last one .. absolute waste of time !!

## Frequently asked questions about My Hathway

### What can I do with the My Hathway app?

The My Hathway app allows you to manage your digital TV subscription. You can view your subscription details, check your account balance, renew your account, and add channels or bouquets. It also features a TV guide to view schedules and set reminders for your favorite programs.

### How do I pay for my Hathway services through the app?

The app supports instant payments through various methods including your wallet, credit card, debit card, and internet banking. You can also add money to your wallet within the app for convenient transactions.

### Can I get help or report issues with the app?

Yes, you can register any complaints directly through the app and track their status. The app also provides contact details for Customer Care if you need further assistance.

### What information does the TV guide provide?

The TV guide displays the latest and 7-day upcoming schedules for all channels. You can view details about your favorite channels and programs, and even set reminders for programs you don't want to miss.

### Is the My Hathway app free to use?

Yes, the My Hathway app is free to download and use. It provides a self-care platform for Hathway digital TV subscribers to manage their accounts and services without additional cost.

## Version history (last 5 releases)

### 3.1.15 — 2026-07-24

Enhancements and improvements.

### 3.1.14 — 2026-07-22

Enhancements and improvements.

### 3.1.13 — 2026-05-28

Feature improvements and enhancements.

### 3.1.12 — 2026-03-05

Minor fixes.

### 3.1.11 — 2026-02-04

Minor fixes

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## More apps by Hathway Digital Cable TV

- [Hathway Broadband](https://appshunter.io/ios/app/hathway-broadband/id1201194871)

All apps by Hathway Digital Cable TV: https://appshunter.io/developer/1073137580

## Related topics

[hathway](https://appshunter.io/ios/topics/hathway) · [hathway digital cable tv](https://appshunter.io/ios/topics/hathway-digital-cable-tv) · [my hathway](https://appshunter.io/ios/topics/my-hathway)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*