# My Helena

> Real-time platform for city residents to report issues and get service information. (iPhone/iPad app by City of Helena.)

- Source: https://appshunter.io/ios/app/my-helena/id1471203737 (this page in markdown: same URL + `.md`)
- Developer: [City of Helena](https://appshunter.io/developer/1471203736)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.67/5 from 3 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 29 MB
- Languages: English, Spanish
- Released: 2019-12-17
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-helena/id1471203737/reviews.md

## What is My Helena?

My Helena is a real-time platform for city residents to get information and report issues about city infrastructure and services.  Download today and get connected with your city government.

## Key features

- Real-time city information
- Report infrastructure issues
- Connect with city government
- Stay informed on services

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/my-helena/id1471203737/reviews.md

### 5/5 — This is great!

*2020-01-11*

They are so responsive when you enter an issue!  Such a great wY to let the city know about things that need fixing!

## Frequently asked questions about My Helena

### What is My Helena used for?

My Helena is a platform for city residents to receive real-time information about city infrastructure and services, and to report issues directly to the city government.

### Is My Helena free to use?

Yes, My Helena is completely free to download and use. It is available at no cost to all residents.

### What devices does My Helena support?

My Helena is available for iPhone and iPod devices. It is designed to be accessible on these Apple mobile platforms.

### How often is My Helena updated?

The latest version of My Helena is 3.14.0, and it was last updated on October 4, 2024. Updates are released regularly to improve functionality and add new features.

### What is the age rating for My Helena?

My Helena has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.

### How does My Helena compare to other city reporting apps?

My Helena offers a direct connection to the City of Helena's government for real-time information and issue reporting, focusing specifically on local services and infrastructure.

### What is the user sentiment for My Helena?

My Helena has received a high rating of 4.7 stars from 3 ratings, indicating positive user sentiment regarding its functionality and usefulness.

### Does My Helena have ads?

No, My Helena does not contain advertisements. As it is a free application, users can expect an ad-free experience.

## Version history (last 5 releases)

### 3.17.0 — 2026-06-16

Updated UI, bug fixes and performance improvements.

### 3.14.0 — 2024-10-04

- Updated UI, bug fixes and performance improvements.

### 3.12.0 — 2023-04-10

-Bug Fixes
-New Select an Address for some Request Types

### 3.11.0 — 2022-09-29

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.2.5 — 2021-02-10

Updated UI, bug fixes and performance improvements.

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## Related topics

[helena](https://appshunter.io/ios/topics/helena)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*