# My Hempstead

> Mobile app for accessing village services and reporting non-emergency issues. (iPhone/iPad app by Incorporated Village of Hempstead.)

- Source: https://appshunter.io/ios/app/my-hempstead/id610403175 (this page in markdown: same URL + `.md`)
- Developer: [Incorporated Village of Hempstead](https://appshunter.io/developer/1388514252)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.00/5 from 5 App Store ratings
- Age rating: 4+
- Requires: iOS 10.3 · 15 MB
- Languages: American English
- Released: 2013-03-06
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-hempstead/id610403175/reviews.md

## What is My Hempstead?

With My Hempstead App, village information and services are just a few clicks away. This mobile app allows you to stay in touch with what’s happening in Hempstead Village, as well as submit general questions and non-emergency service requests- all from the convenience of your smartphone.

The Submit Service Request feature allows citizens to easily inform the Village of important issues such as bulky item pickup, pothole repair, property maintenance issues, missed trash collection, and animal control issues. The service provides citizens with an easy way to report a service request to Village staff for action and resolution. The app allows you to pinpoint the issue location, attach photos from your mobile device, and receive automatic notifications of status updates as your requests are handled. Citizens can also link directly to the Village of Hempstead’s social media and view information from the Village’s website. My Hempstead App links our residents with the services and information they need to enjoy their community and stay connected with local government.

## Key features

- Submit service requests
- Track request status
- Attach photos to requests
- Receive status notifications
- Link to social media
- Access village information


## Frequently asked questions about My Hempstead

### What kind of issues can I report with My Hempstead?

You can report non-emergency issues such as bulky item pickup, pothole repair, property maintenance, missed trash collection, and animal control. The app allows you to pinpoint the location and attach photos for better resolution.

### How do I know if my service request has been handled?

My Hempstead provides automatic notifications for status updates on your submitted requests. You can track the progress of your reports directly through the app.

### Can I see what's happening in the village?

Yes, the app allows you to stay in touch with village happenings and view information from the Village of Hempstead's website. You can also link directly to the Village's social media.

### Is My Hempstead available on Android devices?

Currently, My Hempstead is supported on iPhone and iPod devices. Information regarding Android compatibility is not specified in the provided data.

### How often is My Hempstead updated?

The latest version of My Hempstead is 6.4, last updated on October 29, 2019. This indicates it has not been updated recently, which may affect its reliability or feature set.

### What is the user rating for My Hempstead?

My Hempstead has a rating of 3.0 stars based on 5 ratings. This suggests a mixed user reception.

### Does My Hempstead have ads?

No, My Hempstead does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the age rating for My Hempstead?

My Hempstead has an age rating of 4+, making it suitable for younger users and families. This indicates it contains no mature content.

## Version history (last 5 releases)

### 6.4 — 2019-10-29

Bug fixes related to iOS 13

### 6.2 — 2019-10-09

Updated branding

### 5.7 — 2018-08-28

Bug fixes

### 5.6 — 2018-08-03

Bug fixes

### 5.5 — 2018-05-29

Rebranded app that includes several new features including access to village news, sanitation schedules, employment opportunities, social media, and more!
Updated for iOS 11 and iPhone X

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*